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Softpro Jobs in Durham, NC (NOW HIRING)

SoftPro

SoftPro Customer Support Analyst

Raleigh, NC · On-site

SoftPro is the nation's leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro's technology solutions are used in ...

SoftPro

Real Estate Documents Developer

Raleigh, NC · On-site

$65 - $90/hr

SoftPro is the nation's leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro's technology solutions are used in ...

SoftPro

SaaS Product Software Architect

Raleigh, NC · On-site

SoftPro is the nation's leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro's technology solutions are used in ...

SoftPro

Real Estate Documents Developer

Raleigh, NC · On-site

SoftPro is the nation's leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro's technology solutions are used in ...

SoftPro

Director of Software Engineering

Raleigh, NC · On-site

$245K/yr

SoftPro is the nation's leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro's technology solutions are used in ...

SoftPro

Site Reliability Engineer (SRE)

Raleigh, NC · On-site

$55.50 - $73.75/hr

SoftPro is the nation's leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro's technology solutions are used in ...

SoftPro

Director of Software Engineering

Raleigh, NC · On-site

$180 - $240/hr

FNF), SoftPro's technology solutions are used in thousands of law firms and title companies throughout the country and are an essential part of residential and commercial Real Estate transactions.

SoftPro

Director of Product

Raleigh, NC · On-site

$226K - $237K/yr

SoftPro is the nation's leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro's technology solutions are used in ...

SoftPro

Site Reliability Engineer (SRE)

Raleigh, NC · On-site

$110 - $170/hr

FNF), SoftPro's technology solutions are used in thousands of law firms and title companies throughout the country and are an essential part of residential and commercial Real Estate transactions.

SoftPro

Director of Product (Raleigh)

Raleigh, NC · On-site

$205K - $215K/yr

FNF), SoftPro's technology solutions are used in thousands of law firms and title companies throughout the country and are an essential part of residential and commercial Real Estate transactions.

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All JobsSoftpro JobsSoftpro Jobs in Durham, NC

Softpro information

See Durham, NC salary details

$37.7K

$48K

$56K

How much do softpro jobs pay per year?

As of Sep 5, 2026, the average yearly pay for softpro in Durham, NC is $47,952.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $53,400.00 per year, depending on experience, location, and employer.

What is the difference between Softpro vs Title Examiner?

AspectSoftproTitle Examiner
CertificationsSoftpro certification, real estate license (optional)Real estate license, title insurance certification
Work EnvironmentOffice-based, software-focusedOffice-based, field and office work
Industry UsageUsed by title companies for document managementUsed by title companies for reviewing titles
Primary RoleSoftware for title production and document managementReviewing and verifying property titles

Softpro is a software solution used by title companies to manage real estate documents, while a Title Examiner reviews property titles to ensure clear ownership. Both roles are integral to the real estate closing process but differ in function: Softpro focuses on software use, whereas Title Examiners perform manual title reviews.

What are popular job titles related to Softpro jobs in Durham, NC?

For Softpro jobs in Durham, NC, the most frequently searched job titles are:

What job categories do people searching Softpro jobs in Durham, NC look for?

The top searched job categories for Softpro jobs in Durham, NC are:

What cities near Durham, NC are hiring for Softpro jobs?

Cities near Durham, NC with the most Softpro job openings:

Softpro jobs near you
Infographic showing various Softpro job openings in Durham, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 59% In-person, and 41% Remote job distribution, with an average salary of $47,952 per year, or $23.1 per hour.

SoftPro Customer Support Analyst

SoftPro

Raleigh, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 27 days ago

Key responsibilities

  • Resolve Real Estate industry application issues for SoftPro applications, primarily SoftPro Select, and accompany services/utilities.

  • Assist customers with tasks such as CDF/file balancing, reconciliation of trust accounts, and other related Real Estate closing processes.

  • Accurately document customer issues, resolution steps, and gather feedback in support tracking software.

Job description

SoftPro is the nation's leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro's technology solutions are used in thousands of law firms and title companies throughout the country and are an essential part of residential and commercial Real Estate transactions. SoftPro's Headquarters is in Raleigh, North Carolina.
SoftPro has received national recognition for our excellent customer service and products and we were recently recognized as a 2026 Best Places to Work by the Triangle Business Journal! SoftPro has won this prestigious award 14 times since 2012!
What are we looking for?
SoftPro is seeking a Real Estate Customer Solutions Analyst to join our talented and passionate Customer Solutions team. This position can be located in our Raleigh, NC office or as a remote employee. East Coast and Central candidate hours: 8:30am - 5:30pm local time. West Coast and Mountain candidate hours: 10am - 7pm PT and 6am - 3pm PT (every other month).
What will I do as a Customer Solutions Analyst at SoftPro?
  • In this position, you will resolve Real Estate industry application issues for all SoftPro applications, primarily SoftPro Select, and accompany services/utilities. Additionally, you will:
  • Assist SoftPro customers with various tasks, including but not limited to, CDF/file balancing, reconciliation of trust accounts, and other related pieces of the Real Estate closing process.
  • Accurately document all customer issues, and resolution steps, and gather feedback in support tracking software.
  • Providing a high level of customer service to each customer he/she works with at all times.
  • Ability to handle several priorities and manage knowledge of multiple products and their features.
  • Additional duties as assigned.

What will I need to be successful as a Customer Solutions Analyst at SoftPro?
  • Experience with the Real Estate Closing and Title Insurance procedures
  • Experience with West Coast Escrow & Closing process experience is a plus.
  • The ideal candidate will have a great attitude and feel comfortable working in a high-paced team environment, and have great problem solving/troubleshooting skills.
  • Quick learner, eager to learn new technologies that provide solutions for the Real Estate closing and title industry.
  • Excellent communication, organization, and interpersonal skills.
  • Strong Problem Solving, troubleshooting, analysis, and testing skills.
  • Must be familiar/comfortable with working in the Microsoft Windows operating system and applications.
  • Proficient in typing and math a must!
  • 2 years of previous Customer Service experience
  • Prior experience with SoftPro is a plus!

COMPENSATION & BENEFITS
FNF, its affiliates, and subsidiaries carefully considers multiple factors to determine compensation, including a candidate's education, training, specialty, experience, and work location. The base salary (exempt) or hourly rate (non-exempt) is just one component of the total rewards package offered to our employees, including potential bonus or commission eligibility, insurance (medical/dental/vision/life/disability), matching 401(k) plan and matching employee stock purchase plan.
JOIN US AND LIVE OUR CORE VALUES
Deliver AMAZING Customer Service, Be an AWESOME Teammate, Adopt a Sense of Urgency, Innovate to be Efficient, Produce Quality Work, Take Initiative, Go the Extra Mile.
EQUAL OPPORTUNITY POLICY
FNF, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

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