Take full ownership of Shopify store operations and customer experience * Eliminate inconsistencies across the site, including broken links, outdated promotions, and conflicting messaging
Take full ownership of Shopify store operations and customer experience * Eliminate inconsistencies across the site, including broken links, outdated promotions, and conflicting messaging
Senior Shopify Developer
Lehi, UT · On-site
$51.25 - $67.50/hr
... management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of ... Execute the migration of stores from outdated, monolithic stacks to modern, headless, or optimized ...
Senior Shopify Developer
Lehi, UT · On-site
$51.25 - $67.50/hr
... management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of ... Execute the migration of stores from outdated, monolithic stacks to modern, headless, or optimized ...
Senior Shopify Developer
Lehi, UT · On-site
$51.25 - $67.50/hr
... management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of ... Execute the migration of stores from outdated, monolithic stacks to modern, headless, or optimized ...
Senior Shopify Developer
Lehi, UT · On-site
$51.25 - $67.50/hr
... management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of ... Execute the migration of stores from outdated, monolithic stacks to modern, headless, or optimized ...
eCommerce Specialist
Leavenworth, KS · On-site
$7.25 - $20/hr
Design, create, and modify shopify store listings * List on eBay, Walmart, and Amazon * Keep up-to-date on platform changes * Manage in store shipping and drop shipping * Manage inventory ...
Quick apply
Apply Early
eCommerce Specialist
Leavenworth, KS · On-site
$7.25 - $20/hr
Design, create, and modify shopify store listings * List on eBay, Walmart, and Amazon * Keep up-to-date on platform changes * Manage in store shipping and drop shipping * Manage inventory ...
Apply Early
Senior Shopify Developer
$51.25 - $67.50/hr
... management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of ... Execute the migration of stores from outdated, monolithic stacks to modern, headless, or optimized ...
Quick apply
Apply Early
Senior Shopify Developer
$51.25 - $67.50/hr
... management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of ... Execute the migration of stores from outdated, monolithic stacks to modern, headless, or optimized ...
Apply Early
eCommerce Specialist
Leavenworth, KS · On-site
$7.25 - $20/hr
Design, create, and modify shopify store listings * List on eBay, Walmart, and Amazon * Keep up-to-date on platform changes * Manage in store shipping and drop shipping * Manage inventory ...
Quick apply
Apply Early
eCommerce Specialist
Leavenworth, KS · On-site
$7.25 - $20/hr
Design, create, and modify shopify store listings * List on eBay, Walmart, and Amazon * Keep up-to-date on platform changes * Manage in store shipping and drop shipping * Manage inventory ...
Apply Early
Director, E-Commerce
New York, NY · On-site
With oversight from the VP, Ecommerce and support from Marketing, work with store managers to implement merchandising strategy across Shopify stores to drive revenue growth, conversion optimization ...
Director, E-Commerce
New York, NY · On-site
With oversight from the VP, Ecommerce and support from Marketing, work with store managers to implement merchandising strategy across Shopify stores to drive revenue growth, conversion optimization ...
... management, QA, and client teams to deliver scalable, high-performing commerce solutions. Duties ... Optimize Shopify stores for performance, SEO, accessibility, user experience, and conversion.
... management, QA, and client teams to deliver scalable, high-performing commerce solutions. Duties ... Optimize Shopify stores for performance, SEO, accessibility, user experience, and conversion.
You have 2 to 5 years of experience managing Shopify store operations * You are highly detail-oriented and catch inconsistencies others miss * You are a strong written communicator who can simplify ...
You have 2 to 5 years of experience managing Shopify store operations * You are highly detail-oriented and catch inconsistencies others miss * You are a strong written communicator who can simplify ...
... management, QA, and client teams to deliver scalable, high-performing commerce solutions. Duties ... Optimize Shopify stores for performance, SEO, accessibility, user experience, and conversion.
Quick apply
... management, QA, and client teams to deliver scalable, high-performing commerce solutions. Duties ... Optimize Shopify stores for performance, SEO, accessibility, user experience, and conversion.
Resolve sync errors between supplier catalogs and our Shopify store to prevent over selling, or ... Experience managing and sustaining collaborative alliances with both our internal teams and ...
Resolve sync errors between supplier catalogs and our Shopify store to prevent over selling, or ... Experience managing and sustaining collaborative alliances with both our internal teams and ...
Store Manager
Omaha, NE · On-site
Manage revenue, and payroll * Recruit, hire, and retain store team * Implement high customer ... Proficiency with Shopify and Shopify POS * Strong integrity * Excellent fashion sense * Self ...
Store Manager
Omaha, NE · On-site
Manage revenue, and payroll * Recruit, hire, and retain store team * Implement high customer ... Proficiency with Shopify and Shopify POS * Strong integrity * Excellent fashion sense * Self ...
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Manufacturing Production Manager
Kansas City, KS · On-site
$16/hr
We've built a following of nearly 140K across TikTok, Instagram, and Facebook, and we sell on Amazon, Etsy, and our own Shopify store -- and we're actively growing. Every piece is designed and made ...
New
Quick apply
Apply Early
Be Seen First
Manufacturing Production Manager
Kansas City, KS · On-site
$16/hr
We've built a following of nearly 140K across TikTok, Instagram, and Facebook, and we sell on Amazon, Etsy, and our own Shopify store -- and we're actively growing. Every piece is designed and made ...
New
Apply Early
Assistant Store Manager
Saint Louis, MO · On-site
Assistant Store Manager The Normal Brand is a fast-growing apparel company that sells clothing and ... Proficiency with Shopify and Shopify POS * Strong integrity * Excellent fashion sense * Self ...
Assistant Store Manager
Saint Louis, MO · On-site
Assistant Store Manager The Normal Brand is a fast-growing apparel company that sells clothing and ... Proficiency with Shopify and Shopify POS * Strong integrity * Excellent fashion sense * Self ...
Be Seen First
Manufacturing Production Manager
Kansas City, KS · On-site
$16/hr
We've built a following of nearly 140K across TikTok, Instagram, and Facebook, and we sell on Amazon, Etsy, and our own Shopify store -- and we're actively growing. Every piece is designed and made ...
New
Quick apply
Apply Early
Be Seen First
Manufacturing Production Manager
Kansas City, KS · On-site
$16/hr
We've built a following of nearly 140K across TikTok, Instagram, and Facebook, and we sell on Amazon, Etsy, and our own Shopify store -- and we're actively growing. Every piece is designed and made ...
New
Apply Early
Store Manager
Omaha, NE · On-site
Manage revenue, and payroll * Recruit, hire, and retain store team * Implement high customer ... Proficiency with Shopify and Shopify POS * Strong integrity * Excellent fashion sense * Self ...
Quick apply
Apply Early
Store Manager
Omaha, NE · On-site
Manage revenue, and payroll * Recruit, hire, and retain store team * Implement high customer ... Proficiency with Shopify and Shopify POS * Strong integrity * Excellent fashion sense * Self ...
Apply Early
Store Manager
Omaha, NE · On-site
Manage revenue, and payroll * Recruit, hire, and retain store team * Implement high customer ... Proficiency with Shopify and Shopify POS * Strong integrity * Excellent fashion sense * Self ...
Store Manager
Omaha, NE · On-site
Manage revenue, and payroll * Recruit, hire, and retain store team * Implement high customer ... Proficiency with Shopify and Shopify POS * Strong integrity * Excellent fashion sense * Self ...
Be Seen First
Manufacturing Production Manager
Kansas City, KS · On-site
$16/hr
We've built a following of nearly 140K across TikTok, Instagram, and Facebook, and we sell on Amazon, Etsy, and our own Shopify store -- and we're actively growing. Every piece is designed and made ...
New
Quick apply
Apply Early
Be Seen First
Manufacturing Production Manager
Kansas City, KS · On-site
$16/hr
We've built a following of nearly 140K across TikTok, Instagram, and Facebook, and we sell on Amazon, Etsy, and our own Shopify store -- and we're actively growing. Every piece is designed and made ...
New
Apply Early
D2B Shopify Developer Designer
$80K - $100K/yr
... stores * Design and build reusable Shopify sections, templates, and modular UI components to ... Implement and manage dynamic content structures using Shopify metafields, metaobjects, and custom ...
D2B Shopify Developer Designer
$80K - $100K/yr
... stores * Design and build reusable Shopify sections, templates, and modular UI components to ... Implement and manage dynamic content structures using Shopify metafields, metaobjects, and custom ...
Optimize theme setup/configuration to improve operations for Creative and Store Management teams. * Evaluate and integrate emerging trends in headless commerce, Shopify APIs, and third-party apps
Quick apply
Apply Early
Optimize theme setup/configuration to improve operations for Creative and Store Management teams. * Evaluate and integrate emerging trends in headless commerce, Shopify APIs, and third-party apps
Apply Early
Shopify Store Manager information
See salary details
$26K - $31.7K
3% of jobs
$31.7K - $37.5K
10% of jobs
$41.3K is the 25th percentile. Wages below this are outliers.
$37.5K - $43.2K
18% of jobs
$43.2K - $48.9K
18% of jobs
The median wage is $49.3K / yr.
$48.9K - $54.6K
14% of jobs
$54.6K - $60.4K
10% of jobs
$62.2K is the 75th percentile. Wages above this are outliers.
$60.4K - $66.1K
9% of jobs
$66.1K - $71.8K
6% of jobs
$71.8K - $77.5K
6% of jobs
$77.5K - $83.3K
4% of jobs
$83.3K - $89K
2% of jobs
$26K
$54.1K
$89K
How much do shopify store manager jobs pay per year?
What is a Shopify Store Manager job?
A Shopify Store Manager is responsible for overseeing the daily operations of an online store running on Shopify. This includes managing product listings, processing orders, optimizing the store for conversions, and ensuring a smooth customer experience. They also handle marketing efforts, such as SEO, email campaigns, and promotions, to drive traffic and sales. Additionally, they may collaborate with developers and designers to improve the store’s functionality and appearance. Their main goal is to maintain and grow the store while ensuring its efficient operation.
What are the key skills and qualifications needed to thrive in the Shopify Store Manager position, and why are they important?
To thrive as a Shopify Store Manager, you need expertise in e-commerce operations, product listing optimization, and digital marketing, generally supported by experience managing online stores. Familiarity with the Shopify platform, inventory management systems, analytics tools like Google Analytics, and possibly certifications in e-commerce are highly valuable. Strong communication, problem-solving abilities, and organizational skills help you excel in customer service and team coordination. Mastery of both technical and soft skills ensures smooth store operations, increased sales, and a positive customer experience.
What are some typical daily responsibilities for a Shopify Store Manager?
A Shopify Store Manager is responsible for overseeing the daily operations of an online store, which includes updating product listings, managing inventory, processing orders, and responding to customer inquiries. They often analyze store performance using analytics tools, coordinate digital marketing campaigns, and resolve issues to ensure customer satisfaction. The role requires close collaboration with marketing, design, and logistics teams to implement new features, promotions, or seasonal changes. Staying proactive and detail-oriented is essential for meeting sales targets and maintaining a seamless shopping experience for customers.

Job description
Every parent wants clarity, confidence, and connection when it comes to their child's learning. They want to feel proud of the choices they make and trust the tools they bring into their home. At Hadley Designs, we make that possible by creating products that turn everyday moments into meaningful learning experiences.
But none of that works without a seamless, trustworthy customer experience. A store that runs flawlessly. Messaging that is clear. Operations that feel effortless to the customer.
That's where you come in.
About Hadley Designs
Hadley Designs is a family-founded, female-led brand redefining early education through creativity, beauty, and connection.
We believe learning should be fun and engaging. We don't just sell products, we shape futures. Our mission is to create screen-free, hands-on learning tools that build confidence, spark curiosity, and bring families closer together.
Every product we design is rooted in purpose. Beautiful design creates better learning, and every detail matters. From the first click to the moment a child lights up with understanding, we are committed to delivering an experience families can trust.
About the Role
DTC Operations Manager
Also known as: Shopify Operations Manager Ecommerce Operations Lead Customer Experience Operations Manager
This role is the backbone of our direct-to-consumer experience. You will own the performance, accuracy, and clarity of our Shopify store from end to end.
Your mission is simple and powerful. Ensure every customer fully understands what they are buying and when they will receive it before they complete their purchase.
Your Core Focus
- Take full ownership of Shopify store operations and customer experience
- Eliminate inconsistencies across the site, including broken links, outdated promotions, and conflicting messaging
- Standardize shipping, split shipment, and pre-order communication across all touchpoints
- Build and document SOPs for all operational workflows
- Implement systems and automations that reduce manual work and customer confusion
What You'll Do
Customer Experience Management (Daily)
- Respond to customer inquiries via Shopify inbox and social channels
- Process refunds, reships, cancellations, and order updates
- Triage and resolve support tickets based on urgency
- Identify patterns in customer feedback and recommend improvements
- Ensure all communication is clear, accurate, and aligned with current messaging
Order Operations and Fulfillment (Daily)
- Monitor order flow across Shopify, Base, and Amazon MCF
- Resolve failed orders, inventory issues, and discrepancies
- Coordinate with fulfillment teams to ensure timely delivery
- Manage split shipments, pre-orders, and out-of-stock scenarios
- Track and resolve missing or delayed packages
Store Integrity and Accuracy (Weekly)
- Audit the website for broken links, incorrect pricing, and outdated promotions
- Ensure consistency across product pages, landing pages, and collections
- Validate all messaging related to shipping and pre-orders
- Support promotion setup and ensure backend accuracy
Systems, SOPs, and Automation (Weekly)
- Build and maintain SOPs for recurring workflows
- Identify inefficiencies and implement automation using tools like Shopify Flow
- Optimize customer service platforms such as Gorgias
- Improve post-purchase experience and operational workflows
- Support system cleanup and tool evaluation
Growth Operations and Reporting (Weekly)
- Deliver weekly Shopify performance reports
- Track key metrics such as CAC, LTV, and funnel performance
- Identify trends, anomalies, and risks early
- Ensure data accuracy for decision-making
Compliance and Risk Management (Weekly)
- Maintain compliance across ADA, privacy policies, and tracking regulations
- Review product pages and campaigns for compliance risks
- Ensure all required tools and disclosures are functioning properly
- Stay updated on platform policies and changes
AI and Automation Ownership (Ongoing)
- Identify repetitive tasks and convert them into automated workflows
- Use AI tools to improve efficiency in customer service and operations
- Build prompt libraries and scalable systems
- Continuously reduce manual workload while maintaining accuracy
How Success Is Measured
- Reduction in support ticket rate per 1000 orders
- Reduction in reshipment rate per 1000 orders
- Zero compliance issues
- At least one new AI automation implemented per week
- Zero reported issues with broken links, incorrect promotions, or inaccurate information
Success looks like a store that runs without chaos. Orders flow cleanly. Customers feel confident. Problems are solved before they scale.
Requirements
Who You Are
You are a systems-driven operator who takes pride in getting the details right.
You think like an owner. You move quickly, solve problems independently, and take full responsibility for outcomes. You don't wait for direction. You create clarity where others see complexity.
- You have 2 to 5 years of experience managing Shopify store operations
- You are highly detail-oriented and catch inconsistencies others miss
- You are a strong written communicator who can simplify complex information
- You have hands-on experience with order management, fulfillment, and customer service
- You understand Shopify apps, backend systems, and troubleshooting workflows
- You build systems, not just solutions
- You thrive in a fast-moving, high-growth environment
- You are comfortable working cross-functionally while maintaining ownership
You believe in excellence over easy. You take initiative. You close loops. You care deeply about doing things the right way.
Benefits
Why You'll Love Working Here
At Hadley Designs, your work directly impacts families around the world.
You are not just managing operations. You are helping create a seamless experience that allows parents to feel confident, supported, and proud of their choices.
You will enjoy:
- A remote-first environment that gives you flexibility and autonomy
- The ability to manage your schedule with trust and accountability
- Direct access to leadership and meaningful collaboration across teams
- Opportunities to build systems, implement ideas, and drive real impact
- Access to training, tools, and continuous learning
- A decade-strong, family-founded brand with a clear mission and vision
- Free access to products that are changing how children learn
Hadley Designs is a remote-first company built on trust, creativity, and autonomy. We're a small but mighty team that believes in balancing excellence with flexibility.
Apply Today
Apply today and help us make learning fun, engaging, and screen-free for families everywhere.
About Hadley Designs
Sourced by ZipRecruiter
Industry
Retail
Company size
1 - 10 Employees
Headquarters location
Dallas, TX, US
Year founded
2014