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Freelance Shopify Store Manager Jobs (NOW HIRING)

Hadley Designs

Shopify Operations Manager

A store that runs flawlessly. Messaging that is clear. Operations that feel effortless to the ... Shopify Operations Manager Ecommerce Operations Lead Customer Experience Operations Manager This ...

Amc Us LLC

Shopify Associate

Wellington, FL

$21/hr

... see in store is reflected online Key Responsibilities Shopify Product and Data Management Upload and manage new product listings for seasonal launches Sync and maintain accuracy between retail ...

Hadley Designs

Shopify DTC Operations Manager

A store that runs flawlessly. Messaging that is clear. Operations that feel effortless to the ... Shopify Operations Manager Ecommerce Operations Lead Customer Experience Operations Manager This ...

Rostam Direct LLC

Shopify Website Manager

Tipp City, OH · On-site

Manage and optimize third party apps and integrations to enhance functionality of the Shopify store • Shopify: Master the Shopify dashboard and use tools to continuously evolve effective site ...

Gardens Alive!

Shopify Website Manager

Tipp City, OH · On-site

Manage and optimize third party apps and integrations to enhance functionality of the Shopify store • Shopify: Master the Shopify dashboard and use tools to continuously evolve effective site ...

ThirdLove

Shopify Engineer

Salt Lake City, UT · On-site +1

Integrate third-party apps and extensions to enhance the functionality and features of the Shopify store. * Collaborate with designers and product managers to implement new features and enhancements ...

The Daily Grace Co.

E-Commerce Store Manager

Spring, TX · Hybrid

About the Role We are seeking an E-Commerce Store Manager to lead the daily operations, optimization, and presentation of our digital storefront on Shopify. This role oversees the management of 800 ...

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Freelance Shopify Store Manager information

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$54.1K

$89K

How much do freelance shopify store manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for freelance shopify store manager in the United States is $54,099.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $64,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Freelance Shopify Store Managers when working with multiple clients?

Freelance Shopify Store Managers often juggle several clients at once, which can present challenges such as managing different workflows, aligning with each client's branding and expectations, and keeping up with multiple store updates and promotions. Effective communication and organization are key to ensuring that each store receives the necessary attention and that deadlines are met. Utilizing project management tools and setting clear boundaries with clients can help maintain a balanced workload and deliver high-quality results across all projects.

What are the key skills and qualifications needed to thrive as a Freelance Shopify Store Manager, and why are they important?

To thrive as a Freelance Shopify Store Manager, you need expertise in e-commerce operations, product management, digital marketing, and a solid understanding of Shopify platform functionalities. Familiarity with tools like Shopify Admin, Google Analytics, third-party apps, and basic HTML/CSS, as well as relevant certifications such as Shopify Partner or Google Analytics, is highly beneficial. Strong organizational skills, problem-solving ability, and effective communication set top performers apart in this role. These skills are crucial for optimizing store performance, ensuring seamless customer experiences, and driving business growth in a competitive online marketplace.

What does a Freelance Shopify Store Manager do?

A Freelance Shopify Store Manager is responsible for overseeing the daily operations and performance of an online store built on the Shopify platform. Their tasks typically include managing product listings, processing orders, handling customer inquiries, optimizing the website for better sales, and implementing marketing strategies. They work independently or with clients to ensure the store runs smoothly and meets sales goals. Additionally, they may analyze store data, manage inventory, and coordinate with suppliers as needed.

What is the difference between Freelance Shopify Store Manager vs Shopify E-commerce Specialist?

AspectFreelance Shopify Store ManagerShopify E-commerce Specialist
CredentialsExperience with Shopify, e-commerce management skillsMarketing, SEO, and analytics certifications often preferred
Work EnvironmentIndependent, remote or freelance basisAgency, in-house, or freelance roles in e-commerce
Employer & Industry UsageSmall to medium-sized online stores, entrepreneursBrands, agencies, or e-commerce platforms
Search & Comparison IntentManaging Shopify stores independentlyOptimizing and marketing Shopify stores

While both roles involve working with Shopify stores, a Freelance Shopify Store Manager primarily oversees store operations, product listings, and customer service independently. In contrast, a Shopify E-commerce Specialist focuses on marketing, SEO, and driving traffic to improve sales. The roles often overlap but differ in core responsibilities and skill sets.

What cities are hiring for Freelance Shopify Store Manager jobs? Cities with the most Freelance Shopify Store Manager job openings:
What are the most commonly searched types of Shopify Store Manager jobs? The most popular types of Shopify Store Manager jobs are:
What states have the most Freelance Shopify Store Manager jobs? States with the most job openings for Freelance Shopify Store Manager jobs include:
Freelance Shopify Store Manager jobs near you
Shopify Operations Manager

Shopify Operations Manager

Hadley Designs

Remote

Full-time

Posted 4 days ago

Job description

Ready to build something that truly matters?
Every parent wants clarity, confidence, and connection when it comes to their child's learning. They want to feel proud of the choices they make and trust the tools they bring into their home. At Hadley Designs, we make that possible by creating products that turn everyday moments into meaningful learning experiences.
But none of that works without a seamless, trustworthy customer experience. A store that runs flawlessly. Messaging that is clear. Operations that feel effortless to the customer.
That's where you come in.
About Hadley Designs
Hadley Designs is a family-founded, female-led brand redefining early education through creativity, beauty, and connection.
We believe learning should be fun and engaging. We don't just sell products, we shape futures. Our mission is to create screen-free, hands-on learning tools that build confidence, spark curiosity, and bring families closer together.
Every product we design is rooted in purpose. Beautiful design creates better learning, and every detail matters. From the first click to the moment a child lights up with understanding, we are committed to delivering an experience families can trust.
About the Role
DTC Operations Manager
Also known as: Shopify Operations Manager Ecommerce Operations Lead Customer Experience Operations Manager
This role is the backbone of our direct-to-consumer experience. You will own the performance, accuracy, and clarity of our Shopify store from end to end.
Your mission is simple and powerful. Ensure every customer fully understands what they are buying and when they will receive it before they complete their purchase.
Your Core Focus
  • Take full ownership of Shopify store operations and customer experience
  • Eliminate inconsistencies across the site, including broken links, outdated promotions, and conflicting messaging
  • Standardize shipping, split shipment, and pre-order communication across all touchpoints
  • Build and document SOPs for all operational workflows
  • Implement systems and automations that reduce manual work and customer confusion

What You'll Do
Customer Experience Management (Daily)
  • Respond to customer inquiries via Shopify inbox and social channels
  • Process refunds, reships, cancellations, and order updates
  • Triage and resolve support tickets based on urgency
  • Identify patterns in customer feedback and recommend improvements
  • Ensure all communication is clear, accurate, and aligned with current messaging

Order Operations and Fulfillment (Daily)
  • Monitor order flow across Shopify, Base, and Amazon MCF
  • Resolve failed orders, inventory issues, and discrepancies
  • Coordinate with fulfillment teams to ensure timely delivery
  • Manage split shipments, pre-orders, and out-of-stock scenarios
  • Track and resolve missing or delayed packages

Store Integrity and Accuracy (Weekly)
  • Audit the website for broken links, incorrect pricing, and outdated promotions
  • Ensure consistency across product pages, landing pages, and collections
  • Validate all messaging related to shipping and pre-orders
  • Support promotion setup and ensure backend accuracy

Systems, SOPs, and Automation (Weekly)
  • Build and maintain SOPs for recurring workflows
  • Identify inefficiencies and implement automation using tools like Shopify Flow
  • Optimize customer service platforms such as Gorgias
  • Improve post-purchase experience and operational workflows
  • Support system cleanup and tool evaluation

Growth Operations and Reporting (Weekly)
  • Deliver weekly Shopify performance reports
  • Track key metrics such as CAC, LTV, and funnel performance
  • Identify trends, anomalies, and risks early
  • Ensure data accuracy for decision-making

Compliance and Risk Management (Weekly)
  • Maintain compliance across ADA, privacy policies, and tracking regulations
  • Review product pages and campaigns for compliance risks
  • Ensure all required tools and disclosures are functioning properly
  • Stay updated on platform policies and changes

AI and Automation Ownership (Ongoing)
  • Identify repetitive tasks and convert them into automated workflows
  • Use AI tools to improve efficiency in customer service and operations
  • Build prompt libraries and scalable systems
  • Continuously reduce manual workload while maintaining accuracy

How Success Is Measured
  • Reduction in support ticket rate per 1000 orders
  • Reduction in reshipment rate per 1000 orders
  • Zero compliance issues
  • At least one new AI automation implemented per week
  • Zero reported issues with broken links, incorrect promotions, or inaccurate information

Success looks like a store that runs without chaos. Orders flow cleanly. Customers feel confident. Problems are solved before they scale.
Requirements
Who You Are
You are a systems-driven operator who takes pride in getting the details right.
You think like an owner. You move quickly, solve problems independently, and take full responsibility for outcomes. You don't wait for direction. You create clarity where others see complexity.
  • You have 2 to 5 years of experience managing Shopify store operations
  • You are highly detail-oriented and catch inconsistencies others miss
  • You are a strong written communicator who can simplify complex information
  • You have hands-on experience with order management, fulfillment, and customer service
  • You understand Shopify apps, backend systems, and troubleshooting workflows
  • You build systems, not just solutions
  • You thrive in a fast-moving, high-growth environment
  • You are comfortable working cross-functionally while maintaining ownership

You believe in excellence over easy. You take initiative. You close loops. You care deeply about doing things the right way.
Benefits
Why You'll Love Working Here
At Hadley Designs, your work directly impacts families around the world.
You are not just managing operations. You are helping create a seamless experience that allows parents to feel confident, supported, and proud of their choices.
You will enjoy:
  • A remote-first environment that gives you flexibility and autonomy
  • The ability to manage your schedule with trust and accountability
  • Direct access to leadership and meaningful collaboration across teams
  • Opportunities to build systems, implement ideas, and drive real impact
  • Access to training, tools, and continuous learning
  • A decade-strong, family-founded brand with a clear mission and vision
  • Free access to products that are changing how children learn

Hadley Designs is a remote-first company built on trust, creativity, and autonomy. We're a small but mighty team that believes in balancing excellence with flexibility.
Apply Today
Apply today and help us make learning fun, engaging, and screen-free for families everywhere.

Apply