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Services Assistant Jobs in Indiana (NOW HIRING)

State of Indiana

Child Services Assistant

New Castle, IN · On-site

$31K/yr

The Child Services Assistant supports the clerical and administrative needs of the office. You will assist with organizing case files, ensuring documentation is properly retained, and supporting ...

State of Indiana

Child Services Assistant

New Castle, IN · On-site

$31K/yr

The Child Services Assistant supports the clerical and administrative needs of the office. You will assist with organizing case files, ensuring documentation is properly retained, and supporting ...

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Services Assistant information

What are the key skills and qualifications needed to thrive as a services assistant, and why are they important?

To thrive as a Services Assistant, you generally need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with office equipment, scheduling software, and basic computer applications like Microsoft Office is typically required. Excellent communication, reliability, and a customer-focused attitude are valuable soft skills in this role. These skills and qualities are essential for efficiently supporting daily operations, ensuring smooth workflow, and delivering excellent service to both staff and clients.

What is a services assistant?

Services Assistants are support staff who help ensure the smooth operation of various facilities or departments, such as healthcare, hospitality, or corporate environments. Their duties often include cleaning, stocking supplies, assisting with basic administrative tasks, and supporting other staff members. They play a crucial role in maintaining cleanliness, order, and efficiency. Services Assistants often interact with both staff and clients, providing a high level of customer service. The specific tasks can vary widely depending on the industry and employer.

What are some common challenges services assistants face when balancing multiple tasks during busy periods?

Services Assistants often work in fast-paced environments where they must juggle multiple responsibilities, such as assisting customers, maintaining inventory, and supporting team operations. During peak times, staying organized, prioritizing urgent tasks, and communicating effectively with team members are essential skills for managing workload and ensuring smooth service delivery. Adapting quickly to changing demands and remaining calm under pressure can help Services Assistants succeed and provide consistent support to both customers and colleagues.

What is the difference between Services Assistant vs Customer Service Representative?

AspectServices AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sometimes additional certifications
Work EnvironmentHealthcare, hospitality, retail settingsCall centers, retail stores, service desks
Employer & Industry UsageHospitals, hotels, retail storesCustomer support centers, retail, telecom
Common Search & ComparisonYesYes

Services Assistants typically work in healthcare, hospitality, or retail environments, providing direct support to customers or patients. Customer Service Representatives mainly work in call centers or retail settings, focusing on resolving customer inquiries via phone or in person. While both roles involve customer interaction, Services Assistants often require specific industry knowledge, whereas Customer Service Reps focus on communication skills. Understanding these differences helps job seekers find the right role based on their skills and career goals.

What are the most commonly searched types of Services jobs in Indiana? The most popular types of Services jobs in Indiana are:
What cities in Indiana are hiring for Services Assistant jobs? Cities in Indiana with the most Services Assistant job openings:
Services Assistant jobs near you
Infographic showing various Services Assistant job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Youth Services Assistant

La Porte County Public Library

La Porte, IN • On-site

Full-time

Posted 14 days ago

Job description

Description

Job Title: Youth Services Assistant

Classification: Clerical I

Reports To: Circulation Supervisor

Position Type: Non-Exempt


JOB PURPOSE

Uses the Library's Customer Service Standards to create positive customer interactions and experiences on a daily basis.


ESSENTIAL RESPONSIBILITIES

  • Applies LPCPL's customer service standards (courtesy, professionalism, attitude, safety, quality)
  • Provides high quality customer service (answers customer questions, helps customers find library materials)
  • Assists customers with use of public computers, personal devices, and basic office equipment 
  • Promotes library classes, events, and services to customers
  • Handles materials (checks materials in and out; empties book returns; processes requested items; inspects, shelves & shifts materials; maintains orderly shelves)
  • Maintains customer accounts (sets up new customer accounts, makes changes to customer information, and reconciles customer accounts)
  • Operates a point-of-sale system and cash handling (counts, collects, and records cash and credit transactions)
  • Creates a safe and clean environment for customers and staff
  • Applies Code of Conduct policy consistently with all customers
  • Abides by established policies and procedures

Requirements

POSITION REQUIREMENTS

  • You have a high school diploma or equivalent and specialized training applicable to position
  • You have previously worked in customer service for one year
  • You are comfortable and confident working in an environment with a variety of hardware devices and software products, and willingness to learn new technologies
  • You have cash handling experience using a cash drawer, register, and credit card machine
  • You welcome working with all people from your community
  • You are positive, adaptable, and forward thinking
  • You display appropriate demeanor at all times; this includes dress, body language, and facial expressions
  • You can organize materials alphabetically and numerically

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

  • Office environment; exposure to materials returned in unfavorable conditions, occasional exposure to outside weather conditions 
  • Mobility: Frequently lifts and carries 10 pounds; occasionally pushes/pulls up to 50 pounds using cart; frequently sits, stands, kneels, squats, bends, twists, grasps, and reaches above shoulders to move materials
  • Vision abilities include: close, distance, color, peripheral vision, and depth perception
  • Must be able to respond to fire alarms, warning sirens, and phone pages

Apply