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Senior Services Jobs in Indiana (NOW HIRING)

New Perspective

Cook Senior Living

Carmel, IN · On-site

$13.25 - $17.75/hr

As a member of the New Perspective family of senior living communities, Woodland Terrace ... Follow established corporate recipes or those identified by the Culinary Services Director * Follow ...

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All JobsServices JobsSenior Services JobsSenior Services Jobs in Indiana

Senior Services information

See Indiana salary details

$23.8K

$76.4K

$155.6K

How much do senior services jobs pay per year?

As of Aug 18, 2026, the average yearly pay for senior services in Indiana is $76,398.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $98,000.00 per year, depending on experience, location, and employer.

What is senior services?

Senior Services refers to a range of programs, resources, and support systems designed to assist older adults in maintaining their independence, health, and quality of life. These services may include meal programs, transportation, healthcare assistance, social activities, and help with daily living tasks. Senior Services are often provided by government agencies, nonprofits, and community organizations to help seniors remain active and connected in their communities.

What are some common challenges faced when working in senior services, and how can professionals effectively address them?

Professionals in Senior Services often encounter challenges such as managing diverse client needs, navigating complex healthcare systems, and addressing social isolation among seniors. To effectively address these challenges, it's important to maintain strong communication with clients and their families, collaborate closely with healthcare providers and social workers, and stay informed about available community resources. Additionally, ongoing training in areas like elder care best practices and cultural competency can help professionals provide high-quality, personalized support.

What are the key skills and qualifications needed to thrive in senior services, and why are they important?

To thrive in Senior Services, you need a background in social work, gerontology, or healthcare, often supported by a relevant degree or certification. Familiarity with case management systems, community resources, and client assessment tools is typically required. Compassion, patience, and strong interpersonal communication enable professionals to build trust and effectively support older adults and their families. These skills are crucial for delivering quality care, ensuring client well-being, and navigating the complex needs of the aging population.

What is the difference between Senior Services vs Social Worker?

AspectSenior Services
Required CredentialsTypically requires certifications in aging services, social work, or related fields; may include state-specific licenses
Work EnvironmentPrimarily in community centers, senior living facilities, or clients' homes
Employer & Industry UsageUsed by senior care agencies, non-profits, government programs focused on elderly support
Common Search & ComparisonOften compared with social work roles focusing on elderly populations

Senior Services professionals focus on supporting elderly clients through programs, resources, and assistance tailored to aging populations. Social Workers have a broader scope, assisting individuals across all ages with mental health, family issues, and social challenges. While both roles require social work or related credentials and may work in similar environments, Senior Services specializes in aging-related support, making it distinct from general social work roles.

What are the most commonly searched types of Services jobs in Indiana?

The most popular types of Services jobs in Indiana are:

What cities in Indiana are hiring for Senior Services jobs?

Cities in Indiana with the most Senior Services job openings:

Senior Services jobs near you
Infographic showing various Senior Services job openings in Indiana as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $76,398 per year, or $36.7 per hour.

Insurance and Senior Services Coordinator

Franciscan Alliance

Indianapolis, IN • On-site

Other

Medical, Life

Re-posted 18 days ago

Franciscan Health rating

6.9

Company rating: 6.9 out of 10

Based on 269 frontline employees who took The Breakroom Quiz

456th of 888 rated healthcare providers

Job description

Insurance And Senior Services Coordinator

Franciscan Health Indianapolis Campus

8111 S Emerson Ave Indianapolis, Indiana 46237

Summary: The Insurance and Senior Services Coordinator has dual responsibilities for Franciscan Insurance Services and the Senior Promise Program. As a licensed insurance agent, this role provides education, support, and delivery of Insurance services, including enrollment into senior-related insurance products. The Senior Promise program provides resources and education to older adults within our community. This position works with Franciscan staff, local businesses, and Senior Promise members to provide impactful programs. The Coordinator monitors operational processes and works with departmental managers to ensure the effective delivery of benefits and programs.

Essential Functions
  • Sales
  • Enrolls clients into senior-related, individual insurance policies, including Medicare Supplement, Medicare Advantage, prescription drug plans, life, hospital indemnity, and dental.
  • CRM Database
  • Maintains agency management database and membership database for insurance clients and Senior Promise members.
  • Client Support
  • Offers support and resolves customer questions and concerns. This position communicates with the department manager and other departments to resolve issues ensuring the successful control of delivery and quality of program benefits and services.
  • Event Planning
  • Plans and develop various Senior Promise programs. Works with internal and external vendors to coordinate various social and educational events.
  • Customer/Membership Support
  • Serves Senior Promise by phone, electronically, or in person in order to answers inquiries.
  • Liaison and Building Networks
  • Connects with local businesses to increase Franciscan Health visibility and discuss partnership opportunities in order to increase the value of the benefit offerings within the Senior Promise Program.
  • Data Management
  • Provides assistance with statistical data and reports related to program operations for both Senior Promise and Insurance Services to department Managers.
  • Training and Education
  • Presents Medicare educational presentations across Franciscan facilities and the communities served by Franciscan Health.
  • Process Improvement
  • Confers with appropriate Department Managers to suggest process improvements in order to maintain peak productivity, and to streamline methods and operations.
  • Quality Assurance
  • Monitors and assesses operational processes to ensure quality standards are met and the effective delivery of benefits.

Hours: M-F 7:30am-4pm. Must be able to float to Franciscan Health Mooresville 1-2x's per week.

Qualifications
  • Required High School Diploma/GED
  • Required within 60 days of hire Life and Health Insurance License
  • Preferred AHIP Certification Requirements
  • Preferred Bachelor's Degree
  • Preferred 5 years Customer service, medical billing, collections and Medicare insurance counseling

Travel is required.

Job Range: Incentive

Equal Opportunity Employer

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity.

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