Dubuque, IA · On-site
Medical
Retirement
PTO
Automotive Service Writer Location: Finnin Ford - Dubuque, IA About Finnin Ford Finnin Ford has proudly served the Dubuque community for decades with a reputation built on trust, quality service, and ...
Dubuque, IA · On-site
Medical
Retirement
PTO
Automotive Service Writer Location: Finnin Ford - Dubuque, IA About Finnin Ford Finnin Ford has proudly served the Dubuque community for decades with a reputation built on trust, quality service, and ...
Medical
Retirement
PTO
Automotive Service Writer Location: Finnin Ford - Dubuque, IA About Finnin Ford Finnin Ford has proudly served the Dubuque community for decades with a reputation built on trust, quality service, and ...
Medical
Retirement
PTO
Automotive Service Writer Location: Finnin Ford - Dubuque, IA About Finnin Ford Finnin Ford has proudly served the Dubuque community for decades with a reputation built on trust, quality service, and ...
Medical
Retirement
PTO
Automotive Service Writer Location: Finnin Ford - Dubuque, IA About Finnin Ford Finnin Ford has proudly served the Dubuque community for decades with a reputation built on trust, quality service, and ...
Medical
Retirement
PTO
Automotive Service Writer Location: Finnin Ford - Dubuque, IA About Finnin Ford Finnin Ford has proudly served the Dubuque community for decades with a reputation built on trust, quality service, and ...
Davenport, IA · On-site
Medical
Dental
Vision
Retirement
PTO
We are looking for an experienced Service Writer/Advisor to join our dynamic team. The potential candidate will greet and consult service customers about their problems. This person will assist in ...
Davenport, IA · On-site
Medical
Dental
Vision
Retirement
PTO
We are looking for an experienced Service Writer/Advisor to join our dynamic team. The potential candidate will greet and consult service customers about their problems. This person will assist in ...
Dubuque, IA · On-site
Medical
Retirement
PTO
Automotive Service Writer Location: Finnin Ford - Dubuque, IA About Finnin Ford Finnin Ford has proudly served the Dubuque community for decades with a reputation built on trust, quality service, and ...
Dubuque, IA · On-site
Medical
Retirement
PTO
Automotive Service Writer Location: Finnin Ford - Dubuque, IA About Finnin Ford Finnin Ford has proudly served the Dubuque community for decades with a reputation built on trust, quality service, and ...
Dubuque, IA · On-site
Medical
Retirement
PTO
Automotive Service Writer Location: Finnin Ford - Dubuque, IA About Finnin Ford Finnin Ford has proudly served the Dubuque community for decades with a reputation built on trust, quality service, and ...
Dubuque, IA · On-site
Medical
Retirement
PTO
Automotive Service Writer Location: Finnin Ford - Dubuque, IA About Finnin Ford Finnin Ford has proudly served the Dubuque community for decades with a reputation built on trust, quality service, and ...
Dubuque, IA · On-site
Medical
Retirement
PTO
Automotive Service Writer Finnin Ford has proudly served the Dubuque community for decades with a reputation built on trust, quality service, and customer satisfaction. As a family-owned dealership ...
Dubuque, IA · On-site
Medical
Retirement
PTO
Automotive Service Writer Finnin Ford has proudly served the Dubuque community for decades with a reputation built on trust, quality service, and customer satisfaction. As a family-owned dealership ...
Cedar Rapids, IA · On-site
Medical
Dental
Vision
Retirement
PTO
We are looking for an experienced Body Shop Service Writer/Advisor to join our dynamic team. The potential candidate will greet and consult service customers about their problems. This person will ...
Quick apply
Cedar Rapids, IA · On-site
Medical
Dental
Vision
Retirement
PTO
We are looking for an experienced Body Shop Service Writer/Advisor to join our dynamic team. The potential candidate will greet and consult service customers about their problems. This person will ...
Muscatine, IA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
We are currently seeking a Service Writer to join our team. Responsibilities * Answering phone calls, providing price quotes and other information regarding both parts & service * The goal is to ...
Muscatine, IA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
We are currently seeking a Service Writer to join our team. Responsibilities * Answering phone calls, providing price quotes and other information regarding both parts & service * The goal is to ...
Be Seen First
Ames, IA · On-site
$8.0K - $10K/mo
Medical
Dental
Vision
Life
Retirement
PTO
We are hiring Automotive Service Advisors / Service Writers. There has never been a better time to advance your career in the automotive industry. Apply today. Applicants must have a valid driver ...
Quick apply
Be Seen First
Ames, IA · On-site
$8.0K - $10K/mo
Medical
Dental
Vision
Life
Retirement
PTO
We are hiring Automotive Service Advisors / Service Writers. There has never been a better time to advance your career in the automotive industry. Apply today. Applicants must have a valid driver ...
West Burlington, IA · On-site
$16.50 - $29.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
West Burlington, IA · On-site
$16.50 - $29.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Decorah, IA · On-site
$16 - $29/hr
Medical
Dental
Vision
Life
Retirement
PTO
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Decorah, IA · On-site
$16 - $29/hr
Medical
Dental
Vision
Life
Retirement
PTO
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Spencer, IA · On-site
$15 - $28/hr
Medical
Dental
Vision
Life
Retirement
PTO
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Spencer, IA · On-site
$15 - $28/hr
Medical
Dental
Vision
Life
Retirement
PTO
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Coralville, IA · On-site
$15 - $28/hr
Medical
Dental
Vision
Life
Retirement
PTO
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Coralville, IA · On-site
$15 - $28/hr
Medical
Dental
Vision
Life
Retirement
PTO
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Sioux City, IA · On-site
$14 - $27/hr
Medical
Dental
Vision
Life
Retirement
PTO
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Sioux City, IA · On-site
$14 - $27/hr
Medical
Dental
Vision
Life
Retirement
PTO
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Oskaloosa, IA · On-site
$15 - $28/hr
Medical
Dental
Vision
Life
Retirement
PTO
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Oskaloosa, IA · On-site
$15 - $28/hr
Medical
Dental
Vision
Life
Retirement
PTO
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Clive, IA · On-site
Answer incoming customer service calls * Entry newly requested orders * Ensure billing is correct ... written communication skills.
Clive, IA · On-site
Answer incoming customer service calls * Entry newly requested orders * Ensure billing is correct ... written communication skills.
Answer incoming customer service calls * Entry newly requested orders * Ensure billing is correct ... written communication skills.
Answer incoming customer service calls * Entry newly requested orders * Ensure billing is correct ... written communication skills.
Clive, IA · On-site
Answer incoming customer service calls * Entry newly requested orders * Ensure billing is correct ... written communication skills.
Clive, IA · On-site
Answer incoming customer service calls * Entry newly requested orders * Ensure billing is correct ... written communication skills.
Spirit Lake, IA · On-site
$100K/yr
Medical
Dental
Vision
Retirement
PTO
Okoboji Motor Company is looking for a customer-focused Automotive Service Advisor / Service Writer to join our growing service department in Spirit Lake, Iowa. As one of Northwest Iowa's premier ...
Spirit Lake, IA · On-site
$100K/yr
Medical
Dental
Vision
Retirement
PTO
Okoboji Motor Company is looking for a customer-focused Automotive Service Advisor / Service Writer to join our growing service department in Spirit Lake, Iowa. As one of Northwest Iowa's premier ...
$11.06 - $13.69
7% of jobs
$13.69 - $16.32
11% of jobs
$17.03 is the 25th percentile. Wages below this are outliers.
$16.32 - $18.95
24% of jobs
The median wage is $20.18 / hr.
$18.95 - $21.57
16% of jobs
$21.57 - $24.20
14% of jobs
$24.77 is the 75th percentile. Wages above this are outliers.
$24.20 - $26.83
8% of jobs
$26.83 - $29.45
7% of jobs
$29.45 - $32.08
4% of jobs
$32.08 - $34.71
3% of jobs
$34.71 - $37.34
2% of jobs
$37.34 - $39.96
2% of jobs
$11
$22
$39
| Aspect | Service Writer | Service Advisor |
|---|---|---|
| Credentials | High school diploma; some certifications preferred | High school diploma; certifications like ASE may be beneficial |
| Work Environment | Auto repair shops, dealerships | Auto repair shops, dealerships |
| Job Role | Records customer vehicle issues, writes repair orders | Discusses vehicle issues with customers, recommends repairs |
| Customer Interaction | Primarily administrative, minimal technical discussion | High customer interaction, technical explanations |
Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.
As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.
For Service Writer jobs in Iowa, the most frequently searched job titles are:
The top searched job categories for Service Writer jobs in Iowa are:
Cities in Iowa with the most Service Writer job openings:
For Service Writer jobs in IA, the most frequently searched job titles are:
Full-time
Medical, Retirement, PTO
Re-posted 5 days ago
Location: Finnin Ford – Dubuque, IA
About Finnin Ford
Finnin Ford has proudly served the Dubuque community for decades with a reputation built on trust, quality service, and customer satisfaction. As a family-owned dealership, we value teamwork, integrity, and providing an exceptional experience to every customer. If you’re looking to join a professional and friendly team that truly values its people, Finnin Ford is the place for you.
Job Type & Schedule
Job Type: Full-time
Schedule: Monday to Friday, occasional Saturdays as needed
Work Requirements:
Work Schedule: Monday to Friday (Saturday rotation as needed)
Ability to Commute: Dubuque, IA (Required)
Work Location: In person
Job Description
Finnin Ford is seeking a customer-focused Automotive Service Writer to join our growing service department. The ideal candidate will be highly organized, have strong communication skills, and take pride in delivering an excellent customer experience. You’ll serve as the primary point of contact between our customers and service technicians, ensuring that every repair order is handled efficiently, accurately, and with care.
Bilingual applicants are strongly encouraged to apply!
The ability to communicate effectively in both English and Spanish is highly valued, as we proudly serve a diverse customer base in the Dubuque area.
Responsibilities
Greet and assist customers as they arrive in the service drive
Listen to customer concerns, accurately document repair requests, and create repair orders
Communicate effectively between customers and technicians regarding vehicle needs
Provide clear estimates for service and repair costs
Follow up with customers regarding repair progress and completion status
Verify completed work meets dealership and customer standards before vehicle delivery
Maintain accurate service records and customer information
Handle warranty documentation and approvals
Assist with scheduling appointments and managing service workflow
Qualifications
Excellent communication and customer service skills
Bilingual (English/Spanish) preferred
Ability to multitask in a fast-paced environment
Proficiency with computers and service management software
Professional appearance and positive attitude
Why Join Finnin Ford
Family-owned dealership with a strong reputation in the community
Supportive and team-oriented work environment
Opportunity for career growth and ongoing training
Be part of a dealership that values quality service and customer relationships
Benefits
Health insurance
401(k) with employer match
Paid time off and holidays
Employee discounts on vehicles, service, and parts
Equal Opportunity Employer Statement
Finnin Ford is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment of any kind based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other protected characteristic as defined by law. We believe that diversity strengthens our team and our community.
