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Assistant Automotive Service Advisor Jobs in Iowa

Smith Automotive

Automotive Service Advisor

Ames, IA · On-site

Service Advisor - 4 Day Work Week! | Pleasant Hill & Des MoinesAbout Smith Automotive Join our growing, forward-thinking auto repair shop with locations in Pleasant Hill and Des Moines! We're not a ...

Smith Automotive

Automotive Service Advisor

Ames, IA · On-site

Previous automotive service advisor experience * Valid driver's license and clean driving record * High school diploma or equivalent * Strong computer skills and ability to learn shop management ...

Brakes Plus

Automotive Service Advisor

Des Moines, IA · On-site

$35K - $60K/yr

Automotive Service Advisor The Automotive Service Advisor, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to ...

Brakes Plus

Automotive Service Advisor

Hiawatha, IA · On-site

$35K - $60K/yr

Automotive Service Advisor Brakes Plus was founded in 1990 with a single store in South Denver. Today Brakes Plus has over 150 stores across Colorado, Wyoming, Arizona, Texas, Nebraska, and Iowa. As ...

Brakes Plus

Automotive Service Advisor

Hiawatha, IA · On-site

$35K - $60K/yr

Automotive Service Advisor Brakes Plus was founded in 1990 with a single store in South Denver. Today Brakes Plus has over 150 stores across Colorado, Wyoming, Arizona, Texas, Nebraska, and Iowa. As ...

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All JobsAutomotive Service Advisor JobsAssistant Automotive Service Advisor JobsAssistant Automotive Service Advisor Jobs in Iowa

Assistant Automotive Service Advisor information

See Iowa salary details

$11

$24

$42

How much do assistant automotive service advisor jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for assistant automotive service advisor in Iowa is $24.36, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $27.98 per hour, depending on experience, location, and employer.

What does an assistant automotive service advisor do?

An Assistant Automotive Service Advisor supports the main service advisor by assisting with customer service tasks in an auto repair shop or dealership. Their duties typically include greeting customers, helping to schedule appointments, preparing repair orders, and communicating vehicle issues between customers and technicians. They also help ensure customers are informed about the status of their vehicles and the services being performed. This role requires strong communication and organizational skills, as well as basic automotive knowledge.

What are the key skills and qualifications needed to thrive as an assistant automotive service advisor, and why are they important?

To thrive as an Assistant Automotive Service Advisor, you need strong knowledge of automotive systems, customer service skills, and a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and basic office tools is typically required. Exceptional communication, active listening, and organizational skills help build trust with customers and ensure smooth service operations. These abilities are crucial for accurately relaying information, enhancing customer satisfaction, and supporting efficient workflow in a busy automotive service environment.

What are some common challenges faced by an assistant automotive service advisor, and how can they be managed?

Assistant Automotive Service Advisors often juggle multiple responsibilities, such as coordinating between customers, technicians, and parts departments. A common challenge is managing time effectively during busy periods, especially when handling multiple service orders and customer inquiries. Building strong organizational skills and maintaining clear communication with both customers and team members can help minimize errors and enhance service efficiency. Proactively learning about automotive repairs and dealership processes also makes it easier to address customer concerns and support the Service Advisor team.

What is the difference between Assistant Automotive Service Advisor vs Automotive Service Advisor?

AspectAssistant Automotive Service AdvisorAutomotive Service Advisor
CredentialsHigh school diploma, basic automotive knowledgeHigh school diploma, automotive service certifications often preferred
Work EnvironmentAssists service advisors in customer interactions, dealership or repair shop settingInteracts directly with customers, explains repairs, and recommends services
ResponsibilitiesSupports service advisors, handles administrative tasks, learns technical aspectsCommunicates with customers, estimates costs, and manages service orders

The Assistant Automotive Service Advisor typically supports the Automotive Service Advisor by handling administrative tasks and learning the service process. While both roles work in similar environments and require customer service skills, the assistant position is more entry-level and focuses on support, whereas the service advisor manages direct customer interactions and technical explanations.

Is an assistant automotive service advisor a hard job?

An assistant automotive service advisor role involves customer interaction, understanding vehicle issues, and supporting the service team, which can be demanding due to multitasking and communication requirements. It often requires basic automotive knowledge, good organizational skills, and the ability to work in a fast-paced environment, but the difficulty varies based on experience and workplace expectations.

What are the most commonly searched types of Automotive Service Advisor jobs in Iowa?

The most popular types of Automotive Service Advisor jobs in Iowa are:

What cities in Iowa are hiring for Assistant Automotive Service Advisor jobs?

Cities in Iowa with the most Assistant Automotive Service Advisor job openings:

Assistant Automotive Service Advisor jobs near you
Infographic showing various Assistant Automotive Service Advisor job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $50,665 per year, or $24.4 per hour.

Automotive Service Advisor

Smith Automotive

Pleasant Hill, IA • On-site

Full-time

Medical, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Service Advisor - 4 Day Work Week! | Pleasant Hill & Des MoinesAbout Smith Automotive

Join our growing, forward-thinking auto repair shop with locations in Pleasant Hill and Des Moines! We're not a dealership or chain store—we're a local business that values our team and creates a positive workplace where you can build a long-term career.

Why You'll Love Working Here

? 4-Day Work Week – Monday through Thursday, every weekend is a 3-day weekend!
? Competitive Pay – Based on experience and certifications
? Comprehensive Benefits Package

  • Health insurance
  • Life insurance
  • Retirement plan
  • Paid holidays
  • Earned vacation time
    ? Professional Development – ASE and additional training paid by the company
    ? Quality Tools & Resources – Modern shop management systems and everything you need to excel
    ? Growth Opportunity – Join us during an exciting expansion phase
What You'll Do

As our Service Advisor, you'll be the vital connection between customers and our technical team. Your day will include:

  • Customer Communication – Answer phones, schedule appointments, and greet walk-in customers
  • Service Management – Check in vehicles, review repair orders, and provide status updates throughout the day
  • Sales & Estimates – Prepare and present quotes to customers
  • Payment Processing – Handle checkout, process payments (cash, check, credit card), and manage payment arrangements
  • Follow-Up – Make customer retention calls and ensure outstanding service
  • Administrative Support – Use shop management software, order parts, process warranty claims, and maintain organized records
What We're Looking For

Required:

  • Previous automotive service advisor experience
  • Valid driver's license and clean driving record
  • High school diploma or equivalent
  • Strong computer skills and ability to learn shop management software (Tek Metric experience a plus)
  • Excellent communication skills – both phone and in-person
  • Ability to multitask effectively in a fast-paced environment
  • Strong organizational skills and attention to detail
  • Professional appearance and demeanor
  • Ability to work a flexible 40-hour week (Monday-Thursday)
  • Cash handling experience

Preferred:

  • ASE certifications

Personal Qualities We Value:

  • Enthusiastic, friendly attitude
  • Genuine desire to help people
  • Ability to handle high-stress situations professionally
  • Team player who can also work independently
  • Problem-solver with strong decision-making skills
Ready to Join Our Team?

If you're tired of the dealership grind and want a workplace where you're valued and can truly make a difference, we want to hear from you!

To Apply: Submit your resume or detailed work history today.

Smith Automotive is committed to ethical business practices and providing outstanding customer service. We're looking for team members who share these values and want to grow with us.


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