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Service Writer Jobs in Iowa (NOW HIRING)

Walmart

Auto Care Center Service Writer

Creston, IA

$14 - $27/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Walmart

Auto Care Center Service Writer

Decorah, IA

$16 - $29/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Telle Tire & Auto Service Inc

Service Advisor

Waukee, IA · On-site

$50K - $65K/yr

Provide customers with a complete and accurate written cost estimate * Communicate realistic ... Support the Service Department by managing schedules and ordering necessary parts * Collaborate ...

Daily Freeman Journal

Freelance Writer

Webster City, IA · Remote

$20.25 - $26/hr

WANTED FREELANCE WRITERS The Daily Freeman-Journal is looking for Freelance writers in Webster City. The writer will work to ensure the newsroom's tradition of quality, accuracy, and community trust.

The Messenger

Freelance Writer

Fort Dodge, IA

$20.50 - $26.50/hr

WANTED FREELANCE WRITERS The Messenger is looking for Freelance writers in our distribution area. The writer will work to ensure the newsroom's tradition of quality, accuracy, and community trust.

Saige Partners

Technical Writer

Cedar Rapids, IA · On-site

$54K - $70K/yr

Position Summary The Technical Writer I supports the development and maintenance of technical ... customer service. Complete assignments and project deadlines on time or earlier when possible.

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All JobsService Writer JobsService Writer Jobs in Iowa

Service Writer information

See Iowa salary details

$11

$22

$39

How much do service writer jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for service writer in Iowa is $22.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $26.20 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

What jobs pay 10,000 a month without a degree?

A Service Writer typically earns between $3,000 and $6,000 per month, depending on experience and location, and usually requires strong communication skills and automotive knowledge. Jobs that pay $10,000 a month without a degree often include sales roles, real estate agents, skilled trades like electricians or plumbers, and certain entrepreneurial ventures, which rely on experience, certifications, or commissions rather than formal education.

How does a Service Writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

How do service writers get paid?

Service writers typically earn a combination of base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. They may also receive benefits such as health insurance and paid time off, depending on the employer. Compensation structures can vary by dealership or service center, and strong communication and sales skills are often important for earning incentives.

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What Is a Service Writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

What is the hardest job at a car dealership?

The service writer role at a car dealership can be challenging due to the need to manage customer expectations, coordinate repairs with technicians, and handle high-pressure situations. It requires strong communication skills, organization, and the ability to work under tight deadlines. The job often involves multitasking and maintaining customer satisfaction in a fast-paced environment.

What exactly does a service writer do?

A service writer acts as the primary point of contact between customers and an auto repair shop, documenting vehicle issues, estimating repair costs, and communicating service progress. They coordinate with technicians, prepare work orders, and ensure customer satisfaction throughout the service process.

What does a Service Writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
More about Service Writer jobs
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Service Writer jobs near you
Auto Care Center Service Writer

Auto Care Center Service Writer

Walmart

Creston, IA

$14 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 21,712 frontline employees who took The Breakroom Quiz

22nd of 39 rated national retailers

Job description

Hourly Wage: $14 - $27 per/hour
*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation includes annual or quarterly performance incentives.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Employment Type: Full-Time

Available shifts: Opening, Morning

Location

Walmart Supercenter #1435
806 LAUREL ST, CRESTON, IA, 50801, US

Job Overview

These Auto Care Center roles focus on the needs of our customers who entrust us with the care of their vehicles as they shop for merchandise and services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology.

Benefits & perks

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

What Walmart employees say

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Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

Social media

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