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Service Writer Jobs in Iowa (NOW HIRING)

Sukup Manufacturing Co.

Technical Writer

Sheffield, IA · On-site

This position is responsible for writing owner's manuals, instructions, service bulletins, and any other requested communication for all Sukup Manufacturing Co. products. Essential Job Requirements:

Sukup Manufacturing Co.

Technical Writer

Sheffield, IA · On-site

The role involves writing manuals, assembly instructions, and service bulletins, as well as conducting research and product photography. Responsibilities : • Write new Company product manuals while ...

SAPP BROS

Service Center Advisor

Percival, IA · On-site

As a Service Advisor, you will provide 5-star customer service by greeting customers, assisting them with vehicle inquiries, and writing service tickets as needed. We are committed to our mission of ...

SAPP BROS

Service Center Advisor

Percival, IA · On-site

As a Service Advisor, you will provide 5-star customer service by greeting customers, assisting them with vehicle inquiries, and writing service tickets as needed. We are committed to our mission of ...

Sapp Bros., Inc.

Service Center Advisor

Percival, IA · On-site

As a Service Advisor, you will provide 5-star customer service by greeting customers, assisting them with vehicle inquiries, and writing service tickets as needed. We are committed to our mission of ...

SAPP BROS

Service Center Advisor

Council Bluffs, IA · On-site

As a Service Advisor, you will provide 5-star customer service by greeting customers, assisting them with vehicle inquiries, and writing service tickets as needed. We are committed to our mission of ...

SAPP BROS

Service Center Advisor

Council Bluffs, IA · On-site

As a Service Advisor, you will provide 5-star customer service by greeting customers, assisting them with vehicle inquiries, and writing service tickets as needed. We are committed to our mission of ...

Bally's Corporation

Ticket Writer - PT

Marquette, IA · On-site

Provide prompt, courteous, accurate and overall exceptional service to guests. * Accepts bets and writes tickets for all sporting events from guests in a professional and courteous manner, utilizing ...

Bally's Corporation

Ticket Writer - FT

Marquette, IA · On-site

$13.50/hr

The Role: The Ticket Writer is responsible for processing transactions of betting slips in ... Customer Service (required) Equal Opportunity Employer This employer is required to notify all ...

Bally's Corporation

Ticket Writer - FT

Marquette, IA · On-site

$13.50/hr

... services business through its investment in Intralot S.A. (ATSE: INLOT). The Role: The Ticket ... Writer is responsible for processing transactions of betting slips in accordance with governing ...

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Showing results 41-60

All JobsService Writer JobsService Writer Jobs in Iowa

Service Writer information

See Iowa salary details

$11

$22

$39

How much do service writer jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for service writer in Iowa is $22.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $26.20 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

How does a Service Writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

How do service writers get paid?

Service writers typically earn a combination of base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. They may also receive benefits such as health insurance and paid time off, and their pay can vary depending on experience, location, and the employer's compensation structure.

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What Is a Service Writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

Do service writers at car dealerships make commissions?

Service writers at car dealerships typically do not earn commissions; their compensation is usually salary-based or includes bonuses for meeting service department goals. Their role involves communicating customer needs and estimating repairs, and they often work in a customer service environment with standard working hours.

What skills do service writers need?

Service writers need strong communication skills to explain repairs and services clearly, as well as good customer service abilities to handle client interactions. They should have knowledge of automotive systems, basic technical understanding, and proficiency with computer software such as dealership management systems. Organizational skills and attention to detail are also important for accurately documenting work and parts orders.

What exactly does a service writer do?

A service writer acts as the primary point of contact between customers and the service department at an auto repair shop or dealership. They listen to customer concerns, create repair orders, communicate service needs to technicians, and provide cost estimates. Strong communication skills and knowledge of automotive systems are essential for this role.

What does a Service Writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
More about Service Writer jobs
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What job categories do people searching Service Writer jobs in Iowa look for? The top searched job categories for Service Writer jobs in Iowa are:
What cities in Iowa are hiring for Service Writer jobs? Cities in Iowa with the most Service Writer job openings:
What are popular job titles related to Service Writer jobs in IA? For Service Writer jobs in IA, the most frequently searched job titles are:
Service Writer jobs near you
Infographic showing various Service Writer job openings in Iowa as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,451 per year, or $22.8 per hour.
Technical Writer

Technical Writer

Sukup Manufacturing Co.

Sheffield, IA • On-site

Full-time

Posted 13 hours ago

Sukup Manufacturing rating

5.9

Company rating: 5.9 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

445th of 485 rated machine equipment manufacturers

Job description

Location:
Sheffield, IA
Job Summary:
This position is responsible for writing owner's manuals, instructions, service bulletins, and any other requested communication for all Sukup Manufacturing Co. products.
Essential Job Requirements:
  • Write new Company product manuals while maintaining existing manuals
  • Write assembly instructions and/or service bulletins for Company products
  • Responsible for writing the nominations for AE50 Awards
  • Attend weekly team meetings to maintain product knowledge
  • Ability to investigate and research new topics independently while interviewing individuals to gather all product information
  • Product photography
  • Other duties as assigned
Preferred Skills:
Knowledge of Microsoft Office, Microsoft Outlook, Microsoft Word, Microsoft Paint, Excel
Qualifications and Experience:
Associates degree preferred or equivalent knowledge of Agriculture equipment installation and operation with excellent verbal and written commination skills, superior spelling and grammar, professionalism, and the ability to learn quickly and be a team player. Writing and photography experience preferred.

What Sukup Manufacturing employees say

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