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Automotive Service Advisor Jobs in Iowa (NOW HIRING)

Brakes Plus

Automotive Service Advisor

Davenport, IA · On-site

$35K - $65K/yr

Automotive Service Advisor If you are an automotive professional who is looking for a terrific work environment with an emphasis on teamwork and willingness to be successful, we want to meet you. We ...

Brakes Plus

Automotive Service Advisor

West Des Moines, IA · On-site

$35K - $65K/yr

The Automotive Service Advisor, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the ...

Brakes Plus

Automotive Service Advisor

Davenport, IA · On-site

$35K - $65K/yr

The Automotive Service Advisor, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the ...

Brakes Plus

Automotive Service Advisor

Dubuque, IA · On-site

$35K - $65K/yr

The Automotive Service Advisor, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the ...

Brakes Plus

Automotive Service Advisor

Dubuque, IA · On-site

$35K - $65K/yr

The Automotive Service Advisor, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the ...

Brakes Plus

Automotive Service Advisor

Davenport, IA · On-site

$35K - $65K/yr

The Automotive Service Advisor, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the ...

Brakes Plus

Automotive Service Advisor

Waterloo, IA · On-site

The Automotive Service Advisor, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the ...

Brakes Plus

Automotive Service Advisor

Waterloo, IA · On-site

The Automotive Service Advisor, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the ...

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All JobsAutomotive Service Advisor JobsAutomotive Service Advisor Jobs in Iowa

Automotive Service Advisor information

See Iowa salary details

$11

$24

$42

How much do automotive service advisor jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for automotive service advisor in Iowa is $24.36, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $27.98 per hour, depending on experience, location, and employer.

What is an automotive service advisor?

An Automotive Service Advisor is employed by a car dealership or service center to communicate with customers regarding their repair and maintenance issues. They then liaise with the Mechanics or Auto Technicians who make the repairs. As an Automotive Service Advisor, your responsibilities and duties include greeting customers, understanding their needs, communicating those to service providers, working with insurance companies when needed, and ensuring the customer understands the repair or maintenance options they have. Some jobs also require their service advisors to have technician or sales experience so that they can fulfill multiple roles in the company.

What does an automotive service advisor do?

An Automotive Service Advisor acts as the main point of contact between customers and the service department at an auto repair shop or dealership. They listen to customers’ concerns about their vehicles, recommend necessary services or repairs, and communicate with technicians to ensure the work is completed efficiently. Service Advisors also provide cost estimates, explain repair details, and help ensure customer satisfaction throughout the service process.

What are the key skills and qualifications needed to thrive as an automotive service advisor, and why are they important?

To thrive as an Automotive Service Advisor, you need a solid understanding of automotive systems, strong customer service abilities, and often a high school diploma or postsecondary automotive training. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification are commonly required. Excellent communication, active listening, and problem-solving skills help build trust with customers and coordinate effectively with technicians. These skills are vital for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in automotive service environments.

What are some common challenges automotive service advisors face when balancing customer expectations and repair timelines?

Automotive Service Advisors often face the challenge of managing customer expectations when repairs take longer than anticipated due to parts availability or complex diagnostics. Clear and proactive communication with both customers and the technician team is essential to keep everyone informed and satisfied. Advisors must also manage a high volume of service requests, prioritize urgent repairs, and maintain accurate documentation, all while delivering excellent customer service. Building strong relationships with both customers and technicians can help streamline the process and minimize misunderstandings.

What is the difference between Automotive Service Advisor vs Automotive Technician?

AspectAutomotive Service AdvisorAutomotive Technician
CredentialsCustomer service skills, sometimes certifications in automotive systemsASE certifications, technical training
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Common Search & ComparisonCustomer communication, service salesVehicle diagnostics, repairs

The main difference is that Automotive Service Advisors focus on customer communication, explaining repairs, and selling services, while Automotive Technicians perform the actual vehicle repairs and diagnostics. Both roles are essential in the automotive service industry and often work closely together to ensure customer satisfaction and vehicle performance.

Do automotive service advisors get paid more than mechanics?

Automotive service advisors typically earn higher base salaries and commissions compared to mechanics because their role involves customer communication, sales, and service management. Mechanics usually earn hourly wages or flat rates based on repairs performed. Compensation varies by location, experience, and shop size, but service advisors generally have higher earning potential due to their sales and customer service responsibilities.

How do automotive service advisors get paid?

Automotive service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for customer satisfaction and retention, with compensation structures varying by dealership or service center. Strong communication skills and product knowledge can influence earning potential.

Is an automotive service advisor a hard job?

An automotive service advisor's job involves communicating with customers, understanding vehicle issues, and coordinating repairs, which requires strong communication skills and technical knowledge. The role can be demanding due to customer interactions, multitasking, and meeting deadlines, but it is manageable with proper training and experience.
More about Automotive Service Advisor jobs

What are the most commonly searched types of Automotive Service Advisor jobs in Iowa?

The most popular types of Automotive Service Advisor jobs in Iowa are:

What are popular job titles related to Automotive Service Advisor jobs in Iowa?

For Automotive Service Advisor jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Automotive Service Advisor jobs in Iowa look for?

The top searched job categories for Automotive Service Advisor jobs in Iowa are:

What cities in Iowa are hiring for Automotive Service Advisor jobs?

Cities in Iowa with the most Automotive Service Advisor job openings:

What are popular job titles related to Automotive Service Advisor jobs in IA?

For Automotive Service Advisor jobs in IA, the most frequently searched job titles are:

Automotive Service Advisor jobs near you
Infographic showing various Automotive Service Advisor job openings in Iowa as of August 2026, with employment types broken down into 93% Full Time, and 7% Nights. Highlights an 100% In-person job distribution, with an average salary of $50,665 per year, or $24.4 per hour.

Automotive Service Advisor

Okoboji Motor Company

Spirit Lake, IA • On-site

$100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

Okoboji Motor Company is looking for a customer-focused Automotive Service Advisor / Service Writer to join our growing service department in Spirit Lake, Iowa.

As one of Northwest Iowa’s premier Chevrolet, Buick, and Toyota dealerships, we’re committed to delivering an exceptional ownership experience from the moment customers purchase their vehicle through every service visit. Due to continued growth in our service business, we’re looking for an experienced Service Advisor who enjoys building relationships, providing outstanding customer service, and helping customers maintain their vehicles.

If you’re a motivated professional who thrives in a fast-paced environment and enjoys helping people, we’d love to hear from you.

Compensation & BenefitsEarn Up to $100,000+ Per Year
  • Competitive compensation with performance incentives
  • Busy service department with consistent customer traffic
  • Medical, Dental & Vision Insurance
  • 401(k)
  • Paid Time Off
  • Paid Holidays
  • Paid training and ongoing professional development
  • Career advancement opportunities
  • Employee vehicle purchase program
  • Employee discounts on vehicles, parts, and service
  • Modern dealership and service facilities
  • Supportive, team-oriented culture
  Responsibilities
  • Greet customers promptly and provide a professional, welcoming service experience
  • Listen to customer concerns and accurately document vehicle repair and maintenance needs
  • Prepare repair orders and communicate repair recommendations clearly
  • Schedule service appointments and manage daily workflow
  • Provide accurate estimates for maintenance and repair services
  • Maintain regular communication with customers regarding vehicle status, timelines, and recommended repairs
  • Coordinate with technicians to ensure efficient and accurate repairs
  • Review completed repair orders with customers and explain work performed
  • Recommend manufacturer-recommended maintenance services based on multi-point inspections
  • Build long-term customer relationships that generate repeat business and referrals
  • Maintain accurate records using dealership management software and service scheduling systems
  • Help achieve departmental customer satisfaction and sales goals
  Qualifications
  • Previous experience as an Automotive Service Advisor, Service Writer, Service Consultant, or Automotive Service Consultant preferred
  • Dealership experience is highly preferred
  • Excellent customer service and relationship-building skills
  • Strong communication, organizational, and multitasking abilities
  • Ability to work effectively in a fast-paced environment
  • Basic knowledge of automotive maintenance and repair is preferred
  • Comfortable using dealership management systems and computer software
  • Positive attitude, strong work ethic, and team-first mentality
  • Valid driver’s license with an acceptable driving record
   Why Join Okoboji Motor Company?

At Okoboji Motor Company, we believe exceptional employees create lifelong customers. We provide the training, support, and opportunities our team members need to build successful careers while delivering an outstanding customer experience. Join a dealership where your contributions are valued, your hard work is rewarded, and your career has room to grow.

Okoboji Motor Company is an Equal Opportunity Employer. We are committed to creating an inclusive workplace for all employees and applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. Employment is contingent upon successful completion of a pre-employment background check, drug screening, and verification of a valid driver’s license with an acceptable driving record.

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