ZipRecruiter

Log In

1

Service Representative Jobs (NOW HIRING)

Affordable Cesspool Sewer & Drain,

Be Seen First

Customer Service Representative

Islandia, NY · On-site

$20 - $25/hr

Customer Service Representative (CSR) Affordable Cesspool Sewer & Drain | Long Island, NY We Rush So You Can Flush ® Affordable Cesspool Sewer & Drain has proudly served Long Island since 1992 and ...

D3S Service

Customer Service Representative

Oklahoma City, OK · On-site

$14.75 - $20.25/hr

As a Customer Service Representative, you will be the first point of contact for our customers, providing assistance and resolving inquiries promptly and efficiently. You will play a crucial role in ...

GX Louisiana

CSR Customer Service Representative

La Place, LA · On-site

$14.50 - $20/hr

The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location. Essential Sales Duties and Responsibilities

previous page

Showing results 41-60

All JobsBusiness JobsCustomer Service JobsCustomer Service Representative JobsService Representative Jobs

Service Representative information

See salary details

$12

$23

$39

How much do service representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for service representative in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What is a service representative?

A service representative provides customer service and information related to a specific product or service for a company. As a service representative, you can work in a number of fields, including retail, utility provision, and the food industry. Your duties revolve around helping solve any issue that a customer may be having. Qualifications for the job depend on the type of industry you wish to work in, but customer service experience and excellent communication skills are crucial for a career as a service representative.

What are the key skills and qualifications needed to thrive as a service representative, and why are they important?

To thrive as a Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is often required. Patience, active listening, and a customer-focused attitude help distinguish top performers in this role. These skills and qualities are crucial for effectively addressing customer inquiries, resolving issues, and ensuring overall satisfaction.

What are some common challenges faced by service representatives, and how can they be managed effectively?

Service Representatives often encounter high volumes of customer inquiries, including handling difficult or upset customers. To manage these challenges effectively, it's important to maintain strong communication and problem-solving skills, remain patient, and follow company protocols for escalation when necessary. Building product knowledge and working closely with teammates can also help deliver quick and accurate solutions, creating a more positive experience for both the customer and the representative.

What is the difference between Service Representative vs Customer Service Associate?

AspectService RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; some roles may require certifications in specific industriesHigh school diploma typically sufficient
Work EnvironmentCall centers, retail, banking, healthcareRetail stores, call centers, service desks
Employer & Industry UsageCustomer service departments across various industriesRetail, hospitality, telecommunications
Common Search & ComparisonYesYes

Service Representatives and Customer Service Associates often perform similar roles in assisting customers, but Service Representatives may handle more complex inquiries or technical issues, especially in specialized industries. Both roles require strong communication skills and a focus on customer satisfaction, but Service Representatives often have more specialized training or certifications depending on the industry.

More about Service Representative jobs

What cities are hiring for Service Representative jobs?

Cities with the most Service Representative job openings:

What are the most commonly searched types of Service Representative jobs?

The most popular types of Service Representative jobs are:

Who are the top companies hiring for Service Representative jobs?

The top employers for Service Representative jobs are:

What states have the most Service Representative jobs?

States with the most job openings for Service Representative jobs include:

What are popular job titles related to Service Representative jobs?

For Service Representative jobs, the most frequently searched job titles are:

Service Representative jobs near you
Infographic showing various Service Representative job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $47,911 per year, or $23 per hour.

Service Representative

Bedford Heights, OH • On-site

Thompson Safety, LLC
Facilities Support Services • 51 - 200 employees
Learn more about Thompson Safety, LLCexternal

$50K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Thompson Safety rating

8.9

Company rating: 8.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

 

Role Summary:

Our Service Representatives are the essential connection to our valued customers; they are responsible for servicing and growing an assigned territory while exceeding customer expectations with transparency & urgency.  Service Representatives also assist Account Executives in their territories to maximize the growth of the company.

In this role, you'll:

  • Establish relationships with customers through scheduled service visits, while achieving your goal of upselling products & services to each business in your territory.
  • Build a team environment with the Account Executives in your branch by sharing sales leads for new business opportunities.
  • Be hands-on installing new products at customer locations as you educate them on the features and benefits Thompson Safety brings to their organization.
  • Develop new skills through educational programs throughout the Company as well as vendor supported training. 
  • Achieve First Aid and CPR certification and in some states, obtain your Fire Extinguisher Inspection License. 

At a minimum we'd like you to have:

  • High School Diploma or GED.
  • Experience in customer service and/or entry level sales.
  • Ability to connect with customers and motivation to help them solve their first aid, safety & fire protection needs.
  • Team player, willing to go above and beyond to achieve success with your location and the company overall.
  • A valid driver's license and ability to pass a drug and background check.

It's preferred if you have:

  • College degree.
  • Basic understanding of OSHA standards.
  • Strong ability to utilize technology to increase the customer experience. 
  • Adequate skills with Microsoft products like Outlook/Email, Teams, Excel.

You’ll love:

  • Base salary, monthly commission, and quarterly bonuses.
  • Cell phone stipend.
  • Excellent medical, dental, vision & disability coverage.
  • 401(k) program with employer match and immediate vesting!
  • Paid Time-Off & Paid Holidays.
  • On-the-job PAID training program & career advancement.

About Us:

At Thompson Safety, our mission is to disrupt the first aid, safety, and fire protection industry through better service, adopting today’s technology and consistently servicing our customers with a customer-centric attitude. As we continue to reach scale in our next chapter of growth, we are looking for ambitious employees to help drive our goal of becoming the first aid, safety, fire protection, and life safety service provider of choice in North America.

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. 



What Thompson Safety employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom