ZipRecruiter

Log In

1

Service Representative Jobs in Philadelphia, PA (NOW HIRING)

Sofive

Service Representative

Elkins Park, PA · On-site

Service Representative Company: Sofive Soccer Centers About Us: Sofive Soccer Centers is a modern sport complex dedicated to soccer, featuring multiple small-sided soccer fields. We are committed to ...

LB Capital

Customer Service Representative (CSR)

Bristol, PA · On-site

$15.75 - $21.25/hr

We are seeking a skilled and experienced Inside Sales Representative who is proficient in using ServiceTitan, a leading field service management software. As a ISR with ServiceTitan expertise, you ...

next page

Showing results 1-20

All JobsService Representative JobsService Representative Jobs in Philadelphia, PA

Service Representative information

See Philadelphia, PA salary details

$11

$22

$37

How much do service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for service representative in Philadelphia, PA is $22.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $26.20 per hour, depending on experience, location, and employer.

What is a service representative?

A service representative provides customer service and information related to a specific product or service for a company. As a service representative, you can work in a number of fields, including retail, utility provision, and the food industry. Your duties revolve around helping solve any issue that a customer may be having. Qualifications for the job depend on the type of industry you wish to work in, but customer service experience and excellent communication skills are crucial for a career as a service representative.

What are the key skills and qualifications needed to thrive as a service representative, and why are they important?

To thrive as a Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is often required. Patience, active listening, and a customer-focused attitude help distinguish top performers in this role. These skills and qualities are crucial for effectively addressing customer inquiries, resolving issues, and ensuring overall satisfaction.

What are some common challenges faced by service representatives, and how can they be managed effectively?

Service Representatives often encounter high volumes of customer inquiries, including handling difficult or upset customers. To manage these challenges effectively, it's important to maintain strong communication and problem-solving skills, remain patient, and follow company protocols for escalation when necessary. Building product knowledge and working closely with teammates can also help deliver quick and accurate solutions, creating a more positive experience for both the customer and the representative.

What is the difference between Service Representative vs Customer Service Associate?

AspectService RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; some roles may require certifications in specific industriesHigh school diploma typically sufficient
Work EnvironmentCall centers, retail, banking, healthcareRetail stores, call centers, service desks
Employer & Industry UsageCustomer service departments across various industriesRetail, hospitality, telecommunications
Common Search & ComparisonYesYes

Service Representatives and Customer Service Associates often perform similar roles in assisting customers, but Service Representatives may handle more complex inquiries or technical issues, especially in specialized industries. Both roles require strong communication skills and a focus on customer satisfaction, but Service Representatives often have more specialized training or certifications depending on the industry.

More about Service Representative jobs

What are the most commonly searched types of Service Representative jobs in Philadelphia, PA?

The most popular types of Service Representative jobs in Philadelphia, PA are:

What are popular job titles related to Service Representative jobs in Philadelphia, PA?

For Service Representative jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Service Representative jobs in Philadelphia, PA look for?

The top searched job categories for Service Representative jobs in Philadelphia, PA are:

Service Representative jobs near you
Infographic showing various Service Representative job openings in Philadelphia, PA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $45,789 per year, or $22 per hour.

Service Representative

Sofive

Elkins Park, PA • On-site

Part-time

Re-posted 8 days ago

Job description

About Sofive
Sofive, the home of 5-a-side soccer; a new kind of soccer center. We make "the beautiful game" more available than ever before for soccer and fitness enthusiasts by providing easy access to the highest quality, 5-a-side, all-season soccer centers.
We are a growing startup that is developing state-of-the-art soccer centers - modern sport complexes with small-sided soccer fields. We have 22 sites to date, with many more in the pipeline.
Integrity is the backbone of our organization. We value reliability and professionalism in our partnerships with businesses and team members. And of course, we are passionate about soccer!
Resonate with this? Then let's connect. Learn more here and on our website. Find open positions and come grow with a technology empowered, community minded organization that is passionate and knowledgeable about the soccer industry. Sofive is soccer. Non-stop.
Job Title: Service Representative
Company: Sofive Soccer Centers
About Us: Sofive Soccer Centers is a modern sport complex dedicated to soccer, featuring multiple small-sided soccer fields. We are committed to providing an exceptional experience to our customers, combining top-notch facilities with outstanding service.
Job Description: As a Service Representative, you will serve as the primary point of contact for our customers, delivering quality service and administrative support to our management team. You will engage with customers, provide information on our products and services, drive sales, resolve issues, and maintain positive relationships with patrons.
Responsibilities:
  • Provide high-level customer service and hospitality during all operating hours, including weekends and holidays.
  • Maintain a positive attitude and work collaboratively with all staff members to ensure efficiency and camaraderie.
  • Effectively handle inquiries and bookings using computerized systems, adhering to cash and stock reconciliation procedures.
  • Uphold the aesthetic, atmosphere, and culture.
  • Maintain product knowledge for all soccer and retail operations.
  • Provide administrative and clerical support for the management team, including word processing, coordinating reception paperwork, and database maintenance.
  • Perform other duties as necessary, compatible with the position's nature.

Qualifications:
  • Passion and knowledge about the soccer industry, with a personal commitment to health and wellness.
  • Ability to prioritize and multitask in a fast-paced environment.
  • Proactive approach to tasks and duties, capable of working independently.
  • Excellent communication skills and ability to work with diverse personalities.
  • Strong customer service and problem-solving skills.
  • Positive, can-do attitude with a friendly and professional demeanor.
  • Availability to work weekends, holidays, and some evening shifts.
  • Experience with point-of-sale (POS) systems is a plus.
  • Prior retail experience is a plus.

If you're passionate about soccer and dedicated to providing exceptional service, we encourage you to apply for the Service Representative position at Sofive Soccer Centers. Join our team and be a part of creating memorable experiences for our customers. Apply now!

Apply