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Service Operations Manager Jobs in Utah (NOW HIRING)

Dexterra

Operations Manager

Salt Lake City, UT · On-site

Laundry services The successful candidate will build, lead, and inspire a high‑performing ... Develop and manage staffing plans and schedules aligned with client forecasts and operational ...

Dexterra

Operations Manager

Salt Lake City, UT · On-site

Dining and food services * Cleaning and housekeeping * Laundry services The successful candidate ... Develop and manage staffing plans and schedules aligned with client forecasts and operational ...

Dexterra

Operations Manager

Salt Lake City, UT · On-site

Laundry services The successful candidate will build, lead, and inspire a highperforming ... Develop and manage staffing plans and schedules aligned with client forecasts and operational ...

The Ropes of Southern Utah

Operations Manager

Hurricane, UT · On-site

$66K - $80K/yr

This role is for someone who thrives in hospitality, attractions, entertainment, food service, or ... management efforts • Direct day-to-day business functions and team operations • Implement ...

Copart, Inc.

Operations Manager

Magna, UT · On-site

$59.75K/yr

General Manager (GM) or Assistant General Manager (AGM) Position Summary The Operations Manager ... service goals. • Ensure daily operations meet or exceed company standards and customer ...

Simco Electronics

Operations Manager

Draper, UT · On-site

Responsibilities include technical operations, customer service, shipping & receiving, quality ... Operations Managers have supervisors as direct reports, in addition to other non-exempt employees.

Simco Electronics

Operations Manager

Draper, UT · On-site

Responsibilities include technical operations, customer service, shipping & receiving, quality ... Operations Managers have supervisors as direct reports, in addition to other non-exempt employees.

ssc

Operations Manager

Salt Lake City, UT

Our Operations Managers come to Savage for the daily challenge, opportunities for growth, teamwork ... critical service requirements. Balance the needs of team members, customers, and the company.

Ulta Beauty

Operations Manager

West Valley City, UT · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

AAR Corporation

Operations Manager

Ogden, UT

Description: The Operations Manager will support the Air Force Air Logistics Complex's (ALC ... services. * Initiate, monitor and coordinate supply chain processes according to internal and ...

Savage

Operations Manager

Salt Lake City, UT · On-site

Our Operations Managers come to Savage for the daily challenge, opportunities for growth, teamwork ... critical service requirements. Balance the needs of team members, customers, and the company.

AAR

Operations Manager

Ogden, UT · On-site

Description: The Operations Manager will support the Air Force Air Logistics Complex's (ALC ... services. * Initiate, monitor and coordinate supply chain processes according to internal and ...

SSA Group

Assistant Food Manager

Salt Lake City, UT · On-site

$21 - $23/hr

Assistant Food Service Operations Manager Want to work at the wildest place in town? SSA Group at Utah's Hogle Zoo is looking for an Assistant Food Service Operations Manager to join our team! Who ...

ssagroup

Assistant Food Manager

Salt Lake City, UT

$14.75 - $20.25/hr

Assistant Food Service Operations Manager Want to work at the wildest place in town? SSA Group at Utah's Hogle Zoo is looking for an Assistant Food Service Operations Manager to join our team! Who ...

ssagroup

Assistant Food Manager

Salt Lake City, UT · On-site

$14.75 - $20.25/hr

Assistant Food Service Operations Manager Want to work at the wildest place in town? SSA Group at Utah's Hogle Zoo is looking for an Assistant Food Service Operations Manager to join our team! Who ...

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Service Operations Manager information

See Utah salary details

$32.3K

$71.6K

$119.3K

How much do service operations manager jobs pay per year?

As of May 31, 2026, the average yearly pay for service operations manager in Utah is $71,597.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,600.00 and $86,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Operations Manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by Service Operations Managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is a Service Operations Manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are the most commonly searched types of Service Operations jobs in Utah? The most popular types of Service Operations jobs in Utah are:
What are popular job titles related to Service Operations Manager jobs in Utah? For Service Operations Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Service Operations Manager jobs in Utah look for? The top searched job categories for Service Operations Manager jobs in Utah are:
What cities in Utah are hiring for Service Operations Manager jobs? Cities in Utah with the most Service Operations Manager job openings:
Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Utah as of May 2026, with employment types broken down into 83% Full Time, 15% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $71,597 per year, or $34.4 per hour.

Operations Manager

Dexterra

Salt Lake City, UT • On-site

Full-time

Posted 8 days ago

Job description

Company Description

WHO ARE WE?
We've been serving  clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.

Job Description

WHAT’S THE JOB?

Based at a world‑class Dexterra workforce accommodations facility, the Operations Manager is accountable for the overall operations, direction, and success of a rapidly growing workforce accommodations construction operation. The facility will launch at approximately 500 rooms and is expected to scale up to 2,000 rooms.

This role carries full site accountability and requires a senior leader with demonstrated experience managing large, complex hospitality or accommodation environments. The Site Manager provides strategic leadership and hands‑on project management across key service lines, including:

  • Facilities maintenance
  • Dining and food services
  • Cleaning and housekeeping
  • Laundry services

The successful candidate will build, lead, and inspire a high‑performing, service‑driven team, ensuring operational excellence while maintaining a strong focus on safety, guest experience, and client satisfaction.

This is a safety‑sensitive position and requires drug, alcohol, and fit‑to‑work testing as a condition of employment.

KEY RESPONSIBILITIES

  • Provide overall leadership and accountability for daily site operations and long‑term performance
  • Ensure maximum client and guest satisfaction through consistent, high‑quality hospitality services
  • Uphold and enforce Dexterra standards related to food quality, service consistency, cleanliness, and Health & Safety programs
  • Lead and support hiring initiatives, onboarding, and performance management in collaboration with Human Resources
  • Deliver financial oversight, including revenue forecasting, budget development, and cost control
  • Develop and manage staffing plans and schedules aligned with client forecasts and operational demand
  • Ensure profitability and financial discipline through strict adherence to approved budgets
  • Provide clear direction and delegation to support smooth daily operations across all departments
  • Act as the primary point of accountability for the client relationship and operational outcomes
Qualifications

WHO ARE WE LOOKING FOR?

The ideal candidate brings senior‑level operational leadership experience and demonstrates a strong sense of ownership, accountability, and service excellence.

You are someone who:

  • Has 10+ years of progressive hospitality or accommodations management experience, ideally in large‑scale hotels, resorts, workforce accommodations, or comparable environments
  • Has held senior operational leadership roles with accountability for multiple service streams
  • Possesses post‑secondary education in business, hospitality, or a related discipline
  • Demonstrates strong financial acumen, including budgeting, forecasting, and revenue analysis
  • Is highly proficient with Microsoft Office and experienced with hospitality or facilities management systems
  • Exhibits a high degree of ownership, empathy, customer service, and responsiveness to guest and client needs
  • Is comfortable operating in fast‑growth, high‑complexity environments and leading teams through scale‑up

Additional Information

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.