Service Operations Manager Jobs in Saint George, UT

Salary: $46,000.00 Annually
Location : Main Campus - 225 S University Ave, St. George 84770, UT
Job Type: Full-Time Staff
Job Number: 27PRO855-1
Division: Administrative Affairs
Department: Auxiliaries
Opening Date: 08/28/2026
Closing Date: 9/13/2026 11:59 PM Mountain
Position Announcement
Under the direction of the Director of Retail Operations, this position is responsible for assisting with the successful day-to-day operations of assigned retail operations on Utah Tech University's campus. Primary responsibilities include customer care, oversight of health and safety compliance, staff scheduling, product orders, and receiving. This position works closely with the director to develop a vision and implement strategies to meet the retail needs of campus.
Responsibilities

• Responsible for hiring, training, and supervision of part-time employees within assigned areas.
• Develops and maintains employee schedules in assigned areas. Ensures staff coverage during each location's hours of operations, including evenings, weekends, holidays, and special events. Additionally, staff scheduling for product receiving, which may be during closed hours.
• Ensure compliance with food safety regulations.
• Ensure compliance with financial policies including cash handling and financial reporting.
• Manages vendor relations and product ordering.
• Assists with receiving products including unloading deliveries, restocking shelves, and inventory tracking.
• Provides a positive customer experience and resolves customer concerns in a quick and positive manner.
• Assist in maintaining and troubleshooting point-of-sale and other technology solutions used in operations.
• Helps develop strategies to provide excellent service, improve sales, and promote University initiatives.
• Perform other duties as assigned.

Qualifications

• High school diploma/GED required. Associates degree from an accredited institution preferred.
• At least two (2) years' related retail management experience including supervisor and customer service. Grocery and/or C-store experience preferred.
• Forklift certification and operation are required; however, no prior experience is necessary. Training will be provided.
• Must be able to work evenings and some weekends when required.
• Food Handlers permit required.
• Must be able to lift more than 50 pounds on a consistent basis (lift test will be required prior to job start date).
• Ability to communicate effectively and exercise excellent human relations skills in establishing and maintaining effective working relations with university students, employees, and the public.
• Strong technical writing and communication skills, with good attention to detail.
• Ability to work proactively, independently, and able to multitask on various projects.

Supplemental Information
POSITION DETAILS, COMPENSATION AND BENEFITS: Full-time overtime-exempt staff position. Annual salary of $46,000 with a desired start date of October/November 2026. Excellent benefits package included that begins on start date; includes medical, dental, vision, disability, and life insurance, employee assistance and wellness programs, retirement plan contributions, and undergraduate tuition waivers for employees and eligible dependents, as well as paid holidays in addition to sick and vacation leave accruals. See under "Benefits Summary" for more details.
ELECTRONIC APPLICATION PROCEDURES: Application review begins September 14, 2026. Submit application materials (including resume contents and contact information for three professionalreferences) and upload a cover letter electronically.
ABOUT THE UNIVERSITY: Utah Tech University is an open, comprehensive, polytechnic institution, committed to exceptional student learning and success that has adopted an instructional approach of "active learning. active life." and a culture of innovation and entrepreneurship. We seek faculty and staff committed to creating an active, applied and career-oriented learning environment that is student-centered. Established in 1911 as a community college and in 2013 as a state university, our University is located in picturesque southwestern Utah, approximately 120 miles northeast of Las Vegas. The area is renowned for its red rocks, desert climate, over 300 days of sunshine annually, and featuring easy access to world-class outdoor recreational opportunities.
Utah Tech University is a fast-growing Utah public institution of higher education, with more than 13,000 students. We offer over 250 programs, including doctoral, masters, bachelors, associates, certificates, endorsements, minors, and/or emphases. We seek faculty and staff committed to creating an active, applied, and career-oriented learning environment that is student-centered, who bring new ideas, possess values and career aspirations aligned with the University's mission and vision, and are inspired to build a premier open, comprehensive, polytechnic university.
Utah Tech employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must provide employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
Utah Tech is committed to providing access and reasonable accommodations in its services, programs, activities, education, and employment for individuals with disabilities. To request disability accommodation in the application process, please contact Human Resources at hr@utahtech.edu or 435-652-7500.
Utah Tech University does not discriminate on the basis of race, religion, color, national origin, citizenship, sex (including sex discrimination and sexual harassment), sexual orientation, gender identity, age, ancestry, disability status, pregnancy, pregnancy-related conditions, genetic information, military status, veteran status, or other bases protected by applicable law in employment, treatment, admission, access to educational programs and activities, or other University benefits or services. For more information or contact information, please visit
For important information regarding academics, campus safety, student services, employment laws, and other regulatory requirements, visit Utah Tech University's Right-to-Know and Clery Act websites.
Click here to visit https://humanresources.utahtech.edu/employee-benefits/ to learn more about the wonderful benefits available to you as a Utah Tech employee!
Highlights from Utah Tech's benefits package include:

• 14.2% retirement contribution, paid 100% by the employer (no match required), vested on day 1 of full-time employment;
• Regular undergraduate tuition waiver (paid at 100%) for employee, spouse, and unmarried dependent children to take courses at Utah Tech;
• Full medical, dental, and vision plans, with low employee-paid premiums, that begins on day 1 of full-time employment;
• Flexible Spending Accounts or Health Savings Accounts available;
• Employer-paid basic life insurance & disability insurance coverage from day 1 of full-time employment;
• Generous staff leave accruals, plus 12 paid holidays per calendar year.

01
The following attachments are required to apply for this position. The size limit on a single attachment is 5 MB. You may attach up to 10 attachments. If you do not submit all of the required documents, your application may not receive full consideration. You will not be able to edit or add to your application once it has been submitted.Cover Letter Resume Contact information (including email) for three professional referencesHave you uploaded these documents?

• Yes
• No

02
Do you currently have at least two years of experience as listed in the job announcement? The total qualifications required are based on a combination of education and work experience. Any experience used to meet the education requirement cannot also be used to meet the work experience requirement.

• Yes
• No

03
Do you currently have at least a High School Diploma/equivalent GED, as required in the job posting?

• Yes
• No

Required Question