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Service Operations Manager Jobs in Tremonton, UT

Service Manager Heritage Chrysler Dodge Jeep Ram of Logan Logan, Utah | Full-Time Leadership Position Lead a Modern Service Operation in a Brand-New Facility Heritage Chrysler Dodge Jeep Ram of Logan ...

Service Manager Heritage Chrysler Dodge Jeep Ram of Logan Logan, Utah | Full-Time Leadership Position Lead a Modern Service Operation in a Brand-New Facility Heritage Chrysler Dodge Jeep Ram of Logan ...

Service Manager Heritage Chrysler Dodge Jeep Ram of Logan Logan, Utah | Full-Time Leadership Position Lead a Modern Service Operation in a Brand-New Facility Heritage Chrysler Dodge Jeep Ram of Logan ...

Service Manager Heritage Chrysler Dodge Jeep Ram of Logan Logan, Utah | Full-Time Leadership Position Lead a Modern Service Operation in a Brand-New Facility Heritage Chrysler Dodge Jeep Ram of Logan ...

As a Client Operations Manager , you will serve as the primary point of contact and trusted advisor ... Identify recurring client trends and propose process or system improvements to elevate service ...

As a Client Operations Manager , you will serve as the primary point of contact and trusted advisor ... Identify recurring client trends and propose process or system improvements to elevate service ...

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Service Operations Manager information

See Tremonton, UT salary details

$32.7K

$72.5K

$120.8K

How much do service operations manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for service operations manager in Tremonton, UT is $72,534.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,300.00 and $88,100.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What cities near Tremonton, UT are hiring for Service Operations Manager jobs?

Cities near Tremonton, UT with the most Service Operations Manager job openings:

Infographic showing various Service Operations Manager job openings in Tremonton, UT as of July 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $72,534 per year, or $34.9 per hour.

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago


Job description

Service Manager

Heritage Chrysler Dodge Jeep Ram of Logan
Logan, Utah | Full-Time Leadership Position

Lead a Modern Service Operation in a Brand-New Facility

Heritage Chrysler Dodge Jeep Ram of Logan is seeking an experienced and driven Service Manager to lead our service department and help shape the future of our dealership. This is a unique opportunity to join a growing, family-owned automotive group in a fantastic, new, and state-of-the-art dealership facility designed to support exceptional customer experiences and employee success.

We are looking for a career-oriented leader with a strong background in dealership operations who thrives on challenges, embraces accountability, and understands the importance of executing proven processes with consistency and discipline.

If you're passionate about developing people, driving performance, and building a winning culture, we want to talk with you.

Why Join Heritage Automotive?

At Heritage Automotive, we believe great dealerships are built by great people. As a family-owned organization, we are committed to investing in our employees, supporting their growth, and creating an environment where leaders can make a lasting impact.

Located in beautiful Cache Valley, Logan offers:

  • Family-centered community and exceptional quality of life
  • Affordable housing and cost of living
  • Excellent schools and healthcare
  • Year-round outdoor recreation including skiing, hiking, fishing, and mountain biking
  • Safe neighborhoods and a welcoming small-town atmosphere

Combined with our new, modern dealership facility, this creates an outstanding opportunity for a professional looking to build a long-term career.

Key Responsibilities
  • Lead all service department operations and daily performance.
  • Recruit, train, mentor, and develop service advisors, technicians, and support staff.
  • Drive profitability while maintaining exceptional customer satisfaction.
  • Monitor and improve departmental KPIs, including labor sales, technician productivity, effective labor rate, and customer retention.
  • Ensure disciplined execution of dealership and manufacturer processes.
  • Foster a culture of accountability, teamwork, and continuous improvement.
  • Partner with dealership leadership to achieve strategic objectives.
  • Resolve customer concerns with professionalism and urgency.
  • Maintain compliance with all manufacturer standards and company policies.
QualificationsRequired
  • Previous experience as a Service Manager, Fixed Operations Manager, Assistant Service Manager, or similar dealership leadership role.
  • Strong understanding of automotive dealership service operations.
  • Proven ability to lead teams and achieve performance goals.
  • Excellent communication, organizational, and problem-solving skills.
  • Strong customer service and relationship-building abilities.
  • Valid driver's license with an acceptable driving record.
The Ideal Candidate
  • Loves a challenge and thrives in a performance-driven environment.
  • Disciplined in the execution of proven processes.
  • Highly accountable and results-oriented.
  • Passionate about coaching, mentoring, and developing teams.
  • Committed to delivering an exceptional customer experience.
  • Seeking a long-term career with a growing organization.
Compensation & Benefits
  • Competitive Compensation Package
  • Performance-Based Incentives
  • Health, Dental & Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off & Paid Holidays
  • Employee Vehicle Purchase Program
  • Ongoing Leadership Development & Training
  • Advancement Opportunities Within a Growing Dealer Group
Build Your Future with Heritage

If you're ready to lead a high-performing service department in a new, modern dealership, work with a supportive family-owned organization, and enjoy an exceptional quality of life in Cache Valley, we encourage you to apply today.

Heritage Chrysler Dodge Jeep Ram of Logan
Driven by People. Powered by Process. Focused on Excellence.