Approximately 30-50%, based on business requirements Position Summary The National BAS Field Service Operations Manager is responsible for the operational performance, consistency, quality ...
New
Approximately 30-50%, based on business requirements Position Summary The National BAS Field Service Operations Manager is responsible for the operational performance, consistency, quality ...
New
Approximately 30-50%, based on business requirements Position Summary The National BAS Field Service Operations Manager is responsible for the operational performance, consistency, quality ...
New
Approximately 30-50%, based on business requirements Position Summary The National BAS Field Service Operations Manager is responsible for the operational performance, consistency, quality ...
New
Service Operations Coordinator
West Valley City, UT · On-site
$23 - $25/hr
Monitor and manage incoming service emails and requests (ServiceChannel, ResQ, Repairs86, etc ... Prepare and update operational reports as needed * Support internal documentation and data accuracy ...
Quick apply
Service Operations Coordinator
West Valley City, UT · On-site
$23 - $25/hr
Monitor and manage incoming service emails and requests (ServiceChannel, ResQ, Repairs86, etc ... Prepare and update operational reports as needed * Support internal documentation and data accuracy ...
Service Operations Coordinator
West Valley City, UT · On-site
$23 - $25/hr
Monitor and manage incoming service emails and requests (ServiceChannel, ResQ, Repairs86, etc ... Prepare and update operational reports as needed * Support internal documentation and data accuracy ...
Quick apply
Service Operations Coordinator
West Valley City, UT · On-site
$23 - $25/hr
Monitor and manage incoming service emails and requests (ServiceChannel, ResQ, Repairs86, etc ... Prepare and update operational reports as needed * Support internal documentation and data accuracy ...
Service Operations Coordinator
West Valley City, UT · On-site
$23 - $25/hr
Retirement
PTO
Monitor and manage incoming service emails and requests (ServiceChannel, ResQ, Repairs86, etc ... Prepare and update operational reports as needed * Support internal documentation and data accuracy ...
Quick apply
Service Operations Coordinator
West Valley City, UT · On-site
$23 - $25/hr
Retirement
PTO
Monitor and manage incoming service emails and requests (ServiceChannel, ResQ, Repairs86, etc ... Prepare and update operational reports as needed * Support internal documentation and data accuracy ...
National BAS Operations Manager
Ogden, UT · On-site
Approximately 30-50%, based on business requirements Position Summary The National BAS Field Service Operations Manager is responsible for the operational performance, consistency, quality ...
New
National BAS Operations Manager
Ogden, UT · On-site
Approximately 30-50%, based on business requirements Position Summary The National BAS Field Service Operations Manager is responsible for the operational performance, consistency, quality ...
New
Approximately 30-50%, based on business requirements Position Summary The National BAS Field Service Operations Manager is responsible for the operational performance, consistency, quality ...
New
Approximately 30-50%, based on business requirements Position Summary The National BAS Field Service Operations Manager is responsible for the operational performance, consistency, quality ...
New
Site Operations Manager
Ogden, UT · On-site
S., Canada, and Mexico, Taurus's service offerings cover engineering and automation, electrical and ... The Site Operations Manager - Specialty Services is responsible for leading and overseeing all ...
Site Operations Manager
Ogden, UT · On-site
S., Canada, and Mexico, Taurus's service offerings cover engineering and automation, electrical and ... The Site Operations Manager - Specialty Services is responsible for leading and overseeing all ...
Operations Manager
West Jordan, UT · On-site
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.
Operations Manager
West Jordan, UT · On-site
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.
Operations Manager
Centerville, UT · On-site
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.
Operations Manager
Centerville, UT · On-site
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.
Operations Manager
Salt Lake City, UT · On-site
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.
Operations Manager
Salt Lake City, UT · On-site
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.
Operations Manager
Taylorsville, UT · On-site
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.
Operations Manager
Taylorsville, UT · On-site
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.
Operations Manager
Salt Lake City, UT · On-site
$65K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...
Operations Manager
Salt Lake City, UT · On-site
$65K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...
Operations Manager
Syracuse, UT · On-site
$65K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...
Operations Manager
Syracuse, UT · On-site
$65K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...
Operations Manager
South Jordan, UT · On-site
$65K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...
Operations Manager
South Jordan, UT · On-site
$65K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...
Operations Manager
Taylorsville, UT · On-site
$65K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...
Operations Manager
Taylorsville, UT · On-site
$65K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...
Operations Manager
Layton, UT · On-site
$65K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...
Operations Manager
Layton, UT · On-site
$65K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...
Through expert service, technical knowledge, parts support, and customized system solutions, we ... The Senior Operations Manager oversees the efficient functioning of an assigned Hitachi Air Center.
Through expert service, technical knowledge, parts support, and customized system solutions, we ... The Senior Operations Manager oversees the efficient functioning of an assigned Hitachi Air Center.
Operations Manager
Ogden, UT · On-site
$65K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...
Operations Manager
Ogden, UT · On-site
$65K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...
Operations Manager
Bountiful, UT · On-site
$65K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...
Operations Manager
Bountiful, UT · On-site
$65K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...
Service Operations Manager information
See Farmington, UT salary details
$33.7K - $41.9K
2% of jobs
$41.9K - $50.1K
13% of jobs
$56K is the 25th percentile. Wages below this are outliers.
$50.1K - $58.4K
14% of jobs
The median wage is $66.4K / yr.
$58.4K - $66.6K
22% of jobs
$66.6K - $74.8K
14% of jobs
$74.8K - $83.1K
8% of jobs
$85.9K is the 75th percentile. Wages above this are outliers.
$83.1K - $91.3K
9% of jobs
$91.3K - $99.6K
9% of jobs
$99.6K - $107.8K
6% of jobs
$107.8K - $116K
4% of jobs
$116K - $124.3K
0% of jobs
$33.7K
$74.6K
$124.3K
How much do service operations manager jobs pay per year?
As of Aug 17, 2026, the average yearly pay for service operations manager in Farmington, UT is $74,597.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,900.00 and $90,600.00 per year, depending on experience, location, and employer.
What is a service operations manager?
A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.
What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?
To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.
What are some common challenges faced by service operations managers, and how can they be effectively addressed?
Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.
What is the difference between Service Operations Manager vs Customer Service Manager?
| Aspect | Service Operations Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Overseeing service delivery processes and operational efficiency | Managing customer interactions and satisfaction |
| Required Skills | Process management, logistics, team coordination | Communication, conflict resolution, customer relations |
| Work Environment | Operations teams, service departments | Customer support centers, client-facing roles |
| Common Certifications | ITIL, Six Sigma, PMP (optional) | CSM, CRM certifications |
The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.
What cities near Farmington, UT are hiring for Service Operations Manager jobs?
Cities near Farmington, UT with the most Service Operations Manager job openings:
Full-time
Posted 3 days ago
New
Job description
Travel: Approximately 30-50%, based on business requirements
Position Summary
The National BAS Field Service Operations Manager is responsible for the operational performance, consistency, quality, profitability, and continued development of KBS Building Automation Systems field service operations across the United States.
This position provides national leadership and operational oversight for BAS field service, preventive maintenance, troubleshooting, repair, small projects, customer support, and coordination with KBS remote BAS operations.
The role establishes the standards, processes, tools, training, and performance expectations necessary for KBS to deliver a consistent national BAS service experience while supporting regional and local BAS teams.
The primary objective is to build a scalable national BAS service organization capable of supporting multiple BAS manufacturers and technologies while delivering safe, technically excellent, responsive, profitable, and proactive service.
Key Responsibilities
Qualifications
Required
Preferred
Position Summary
The National BAS Field Service Operations Manager is responsible for the operational performance, consistency, quality, profitability, and continued development of KBS Building Automation Systems field service operations across the United States.
This position provides national leadership and operational oversight for BAS field service, preventive maintenance, troubleshooting, repair, small projects, customer support, and coordination with KBS remote BAS operations.
The role establishes the standards, processes, tools, training, and performance expectations necessary for KBS to deliver a consistent national BAS service experience while supporting regional and local BAS teams.
The primary objective is to build a scalable national BAS service organization capable of supporting multiple BAS manufacturers and technologies while delivering safe, technically excellent, responsive, profitable, and proactive service.
Key Responsibilities
- National BAS Field Service Operations
- Field Technician Leadership & Development
- BAS Service Standards
- Develop and maintain KBS national BAS service standards covering
- Ensure that BAS service activities produce measurable customer value rather than becoming simple inspection or checklist exercises.
- Kelso Connected & Remote Operations Integration
- BAS Service Agreement Execution
- Service Agreement Transition & Customer Onboarding
- BAS Technical Escalation
- Serve as a national operational escalation point for complex BAS service issues.
- Coordinate appropriate resources involving:
- Level 1 - Field Technician
- Routine troubleshooting, maintenance, repair, and customer support.
- Level 2 - Senior BAS Specialist
- Advanced troubleshooting, programming, networking, integration, and system diagnostics.
- Level 3 - National Technical Resources
- Complex programming, system architecture, legacy systems, integrations, migrations, enterprise applications, and advanced technical issues.
- Manufacturer Support
- Multi-Manufacturer BAS Capability
- Repair & Small Project Conversion
- Problem → Cause → Recommended Solution → Customer Benefit
- Quality Assurance
- Customer Experience
- Operational & Financial Performance
- Workforce Planning
- Warranty-to-Service Conversion
- BAS OT Cybersecurity Coordination
- Systems & Tools
Qualifications
Required
- 8+ years of BAS, controls, HVAC controls, or related building-systems experience.
- 5+ years of service operations, project operations, technical leadership, or management experience.
- Strong understanding of BAS service operations and field-service delivery.
- Demonstrated experience managing technicians or technical teams.
- Strong understanding of HVAC systems and control sequences.
- Experience troubleshooting complex BAS systems.
- Ability to manage multiple priorities across multiple geographic markets.
- Strong leadership and communication skills.
- Strong customer-facing skills.
- Ability to travel nationally as required.
Preferred
- 10+ years of BAS industry experience.
- Experience managing multi-location or regional/national BAS operations.
- Niagara certification.
- Manufacturer certifications from one or more major BAS platforms.
- Experience with JCI Metasys, Honeywell, Distech, Delta, Siemens, Carrier, KMC, or Reliable Controls.
- Experience with remote BAS operations.
- Experience with BAS service agreements.
- Familiarity with FDD, analytics, energy management, and smart-building technologies.
- Understanding of BAS networking including BACnet/IP, BACnet MS/TP, Modbus, IP networking, and common integration protocols.
- Familiarity with BAS OT cybersecurity concepts and industry best practices.