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Service Operations Manager Jobs in Ogden, UT (NOW HIRING)

Hitachi

Senior Operations Manager

Salt Lake City, UT · On-site

Through expert service, technical knowledge, parts support, and customized system solutions, we ... The Senior Operations Manager oversees the efficient functioning of an assigned Hitachi Air Center.

Hitachi

Senior Operations Manager

Salt Lake City, UT · On-site

Through expert service, technical knowledge, parts support, and customized system solutions, we ... The Senior Operations Manager oversees the efficient functioning of an assigned Hitachi Air Center.

EoS Fitness

Operations Manager

Centerville, UT · On-site

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.

EoS Fitness

Operations Manager

Salt Lake City, UT · On-site

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.

EōS Fitness

Operations Manager

Syracuse, UT · On-site

$65K/yr

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

EōS Fitness

Operations Manager

Layton, UT · On-site

$65K/yr

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

EōS Fitness

Operations Manager

Kaysville, UT · On-site

$65K/yr

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

EōS Fitness

Operations Manager

Salt Lake City, UT · On-site

$65K/yr

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

EōS Fitness

Operations Manager

Bountiful, UT · On-site

$65K/yr

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

EōS Fitness

Operations Manager

Ogden, UT · On-site

$65K/yr

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

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Service Operations Manager information

See Ogden, UT salary details

$34.7K

$77K

$128.2K

How much do service operations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for service operations manager in Ogden, UT is $76,961.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,700.00 and $93,500.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are the most commonly searched types of Service Operations jobs in Ogden, UT?

The most popular types of Service Operations jobs in Ogden, UT are:

What are popular job titles related to Service Operations Manager jobs in Ogden, UT?

For Service Operations Manager jobs in Ogden, UT, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Ogden, UT look for?

The top searched job categories for Service Operations Manager jobs in Ogden, UT are:

What cities near Ogden, UT are hiring for Service Operations Manager jobs?

Cities near Ogden, UT with the most Service Operations Manager job openings:

Service Operations Manager jobs near you

Regional Service Operations Manager

Frazil

Salt Lake City, UT • On-site

$60 - $65/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Join to apply for the Regional Service Operations Manager role at Freezing Point

2 days ago Be among the first 25 applicants

Description

Calling all fellow slushie junkies, Frazil fans, and frozen beverage connoisseurs!

Department: Operations

Location: Salt Lake City, Utah

Compensation: $60,000 - $65,000 / year

Position Summary

Freezing Point is the fastest growing frozen beverage company in the US and the maker of Frazil, 100% Juice Frazil, and Café Tango! We are seeking a data-driven, confident, and creative manager to oversee our nationwide network of third-party service providers responsible for installing, repairing, and maintaining our machines. This is a new, individual-contributor role that involves building relationships, managing performance, and reporting on provider activity, with mentorship from senior leaders.

Key Responsibilities
  1. Build and maintain relationships with nationwide service providers, including sourcing, onboarding, training, and remediation or replacement.
  2. Manage provider performance against SLA’s, including job completion, accuracy, and cost.
  3. Partner with internal teams such as Customer Service, Logistics, and Customer Success to ensure seamless operations.
  4. Oversee provider account prioritization and manage aging service requests.
  5. Use provider relationships to resolve high-profile issues and balance cost with customer experience.
  6. Coordinate regional efforts to prevent escalations and report on provider performance to senior leadership.
  7. Maintain CRM and provider data systems.
Required Qualifications and Skills
  • Bachelor’s degree in business, supply chain management, or related field.
  • 3+ years in operations vendor or partner management, preferably in the trade industry.
  • Experience developing and executing KPIs.
  • Proficiency in Microsoft Office, especially Excel and PowerPoint.
Success Factors
  • Exceptional communication and follow-up skills.
  • Strong relationship-building abilities.
  • Collaborative team player with good feedback and time management skills.
  • Detail-oriented and data-driven, with a passion for accuracy and efficiency.
Working Conditions

Fully onsite in Salt Lake City, UT.

Benefits

Comprehensive benefits package including medical, dental, vision, life insurance, 401K with employer match, PTO, and holidays.

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