Freezing Point is the fastest growing frozen beverage company in the US and the maker of Frazil, Frazil Fizz, 100% Juice Frazil, Frazil Energy, and Cafe Tango! We are a growing, high-performance team ...
Frazil
11 Frazil Jobs Hiring Near You
Freezing Point is the fastest growing frozen beverage company in the US and the maker of Frazil, Frazil Fizz, 100% Juice Frazil, Frazil Energy, and Cafe Tango! We are a growing, high-performance team ...
Ingredient Handler
$18 - $21/hr
S. and the maker of Frazil, 100% Juice Frazil, Frazil Energy, and Café Tango. We are a growing, high-performance manufacturing team looking for an Ingredient Handler/Mixer to support production by ...
Quick apply
Ingredient Handler
$18 - $21/hr
S. and the maker of Frazil, 100% Juice Frazil, Frazil Energy, and Café Tango. We are a growing, high-performance manufacturing team looking for an Ingredient Handler/Mixer to support production by ...
Ingredient Handler
$18 - $21/hr
S. and the maker of Frazil, 100% Juice Frazil, Frazil Energy, and Cafe Tango. We are a growing, high-performance manufacturing team looking for an Ingredient Handler/Mixer to support production by ...
Ingredient Handler
$18 - $21/hr
S. and the maker of Frazil, 100% Juice Frazil, Frazil Energy, and Cafe Tango. We are a growing, high-performance manufacturing team looking for an Ingredient Handler/Mixer to support production by ...
Sales Administrative Assistant
Salt Lake City, UT · On-site
$20 - $22/hr
Salt Lake City, Utah Compensation: $20.00 - $22.00 / hour Description Position Overview Freezing Point is the fastest growing frozen beverage company in the US and the maker of Frazil, 100% Juice ...
Sales Administrative Assistant
Salt Lake City, UT · On-site
$20 - $22/hr
Salt Lake City, Utah Compensation: $20.00 - $22.00 / hour Description Position Overview Freezing Point is the fastest growing frozen beverage company in the US and the maker of Frazil, 100% Juice ...
Customer Success Manager
Salt Lake City, UT · On-site
$60K - $80K/yr
Salt Lake City, Utah Compensation: $60,000 - $80,000 / year Description Freezing Point is the fastest growing frozen beverage company in the US and the maker of Frazil, Frazil Fizz, 100% Juice Frazil ...
Customer Success Manager
Salt Lake City, UT · On-site
$60K - $80K/yr
Salt Lake City, Utah Compensation: $60,000 - $80,000 / year Description Freezing Point is the fastest growing frozen beverage company in the US and the maker of Frazil, Frazil Fizz, 100% Juice Frazil ...
IT Operations Manager
Salt Lake City, UT · On-site
$135K - $155K/yr
S. and the maker of Frazil, 100% Juice Frazil, Frazil Energy, Frazil Fizz, and Café Tango. Technology plays a central role in how we operate, and our Technology team is critical to keeping the ...
IT Operations Manager
Salt Lake City, UT · On-site
$135K - $155K/yr
S. and the maker of Frazil, 100% Juice Frazil, Frazil Energy, Frazil Fizz, and Café Tango. Technology plays a central role in how we operate, and our Technology team is critical to keeping the ...
Sales Administrative Assistant
$20 - $22/hr
Sales Administrative Assistant Freezing Point is the fastest growing frozen beverage company in the US and the maker of Frazil, 100% Juice Frazil, Frazil Energy, and Café Tango! We are a growing ...
Sales Administrative Assistant
$20 - $22/hr
Sales Administrative Assistant Freezing Point is the fastest growing frozen beverage company in the US and the maker of Frazil, 100% Juice Frazil, Frazil Energy, and Café Tango! We are a growing ...
Sales Administrative Assistant
Salt Lake City, UT · On-site
$20 - $22/hr
Position Overview Freezing Point is the fastest growing frozen beverage company in the US and the maker of Frazil, 100% Juice Frazil, Frazil Energy, and Cafe Tango! We are a growing, high-performance ...
Sales Administrative Assistant
Salt Lake City, UT · On-site
$20 - $22/hr
Position Overview Freezing Point is the fastest growing frozen beverage company in the US and the maker of Frazil, 100% Juice Frazil, Frazil Energy, and Cafe Tango! We are a growing, high-performance ...
Ingredient Handler
Salt Lake City, UT · On-site
$18 - $21/hr
S. and the maker of Frazil, 100% Juice Frazil, Frazil Energy, and Café Tango. We are a growing, high-performance manufacturing team looking for an Ingredient Handler/Mixer to support production by ...
Ingredient Handler
Salt Lake City, UT · On-site
$18 - $21/hr
S. and the maker of Frazil, 100% Juice Frazil, Frazil Energy, and Café Tango. We are a growing, high-performance manufacturing team looking for an Ingredient Handler/Mixer to support production by ...
S. and the maker of Frazil, 100% Juice Frazil, Frazil Energy, Frazil Fizz, and Cafe Tango. Technology plays a central role in how we operate, and our Technology team is critical to keeping the ...
S. and the maker of Frazil, 100% Juice Frazil, Frazil Energy, Frazil Fizz, and Cafe Tango. Technology plays a central role in how we operate, and our Technology team is critical to keeping the ...
Description Freezing Point, is the owner of the Frazil beverage brand and is the fastest growing frozen beverage company in the US with machines all over then nation. We are a fun, exciting, and high ...
Quick apply
Description Freezing Point, is the owner of the Frazil beverage brand and is the fastest growing frozen beverage company in the US with machines all over then nation. We are a fun, exciting, and high ...
Frazil Jobs Information
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Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 9 days ago
Job description
Freezing Point is the fastest growing frozen beverage company in the US and the maker of Frazil, Frazil Fizz, 100% Juice Frazil, Frazil Energy, and Cafe Tango! We are a growing, high-performance team in search of a Customer Success Manager. If you are a tireless relationship builder, and collaborative multitasker who excels at handling a high-volume of accounts, read on...we may be the perfect team for you!
The Freezing Point sales teams work directly with distributors and chains to bring individual businesses, convenience stores, gas stations, etc. into the Frazil or Cafe Tango program. While our outside sales teams build and maintain many of those relationships, our Customer Success team leads the onboarding process and carries the sales process over the finish line. Paired directly with a National Account Manager, they manage contract completion, vendor relationships, third-party service providers, and are key to coordinating onboarding activities with all internal Freezing Point teams.
- Serve as the primary in-office liaison for the completion of sales and onboarding of new clients.
- Partner closely with distributors and convenience stores to complete the onboarding process.
- Request program qualifying information from retailers and distributor partners to advocate for machine loan approval.
- Identify sales drivers and action on remediation plans for large chain customers to improve retailer performance and grow sales.
- Complete day-to-day team projects including reporting, analysis, research, and marketing campaigns.
- Prioritize and triage incoming customer requests to help facilitate their needs.
- Work closely with internal groups including Sales, Customer Service, Performance Management, Logistics, and Marketing.
- Manage incoming lead calls as needed, promoting the Frazil product through education.
- Complete all administrative work associated with sales operations including CRM system updates, notation, call backs, etc.
- Other duties and projects as assigned
Minimum Qualifications & Competencies:
- 2-3 years in sales operations, client success, or account management; preference given to experience in the convenience store industry
Preferred Qualifications & Competencies:
- Bachelor's degree from a four-year college or university
- Proven experience managing high-volume inboxes and large data sets within Excel.
Required Soft Skills:
Our Customer Success team has a broad background in a variety of fields. While specific industry experience is not required, the key skills and behaviors needed to succeed in this role include:
- You have exceptional communication and follow-up. You are a natural born communicator and are comfortable communicating in writing, over the phone, and in person. You communicate well under pressure and have experience navigating high-stakes conversations that have direct implications to budget, customer experience, or contract success.
- You are a relationship builder, both internally and externally. You build rapport through active listening, professionalism, and execution. You know that the success of any B2B relationship hinges on delivering as promised.
- You are a strong team player with a collaborative work style. You empathize before you criticize and always look to find the common ground. You give and receive feedback well. You contribute through sharing ideas but are more focused on the success of the overall team than ego.
- You have a proven system to manage your time. This isn't your first rodeo. You know your individual work style and have honed your ability to prioritize and triage. You consistently deliver and know when to ask for help.
- You have a passion for details. You are energized by accuracy and enjoy a healthy balance of task-based work and organic, nuanced relationship management. You are capable of managing lots of "little things" while maintaining accuracy and output.
- You are data driven. You use data to direct your work with an eye for efficiency and value-added efforts. Metrics are motivating and you even enjoy some healthy competition now and then.
Physical Demands & Working Conditions:
- Fully onsite position in Salt Lake City, UT
- Work is primarily done indoors and requires sitting for long periods.
- Frequent use of computers, including prolonged periods of screen time
- Frequent communication with team members in writing, over the phone, and in person.
Frazil provides a full benefits package including Medical, Dental, Vision, Life Insurance, Voluntary & Supplemental Plans, 401k with Employer Match, PTO and Company Holidays. We also have an on-site gym.