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Service Operations Manager Jobs in Ogden, UT (NOW HIRING)

CBRE is seeking an experienced Engineering Operations Manager to join our team onsite in Salt Lake ... Manage contractors, vendors, and technical service providers to ensure quality and compliance ...

The Service Manager is responsible for supervising and coordinating the activities of service operations, managing the overall performance of all areas of the Service Center including P&L, equipment ...

Senior Operations Manager

Salt Lake City, UT ยท On-site

$115 - $118/hr

This role is accountable for operational execution, financial performance, customer service, safety ... The Senior Operations Manager executes company and divisional priorities, and applies commercial ...

Senior Operations Manager

Salt Lake City, UT ยท On-site

$115K - $118K/yr

This role is accountable for operational execution, financial performance, customer service, safety ... The Senior Operations Manager executes company and divisional priorities, and applies commercial ...

... management, analytical services, and R&D support, we reduce complexities and mitigate risks ... Position Summary The Senior Operations Manager is responsible for leading manufacturing and ...

Sr. Operations Manager

Ogden, UT ยท On-site

$80 - $100/hr

... management, analytical services, and R&D support, we reduce complexities and mitigate risks ... Position Summary The Senior Operations Manager is responsible for leading manufacturing and ...

... management, analytical services, and R&D support, we reduce complexities and mitigate risks ... Position Summary The Senior Operations Manager is responsible for leading manufacturing and ...

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

New

Job Category Operations * Employee Type Exempt-FT * Manage Others Yes The Logistics Operations ... Successfully align M2 services to meet those customer needs and focus on the growth of the customer ...

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

New

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Showing results 41-60

Service Operations Manager information

See Ogden, UT salary details

$34.7K

$77K

$128.2K

How much do service operations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for service operations manager in Ogden, UT is $76,961.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,700.00 and $93,500.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are the most commonly searched types of Service Operations jobs in Ogden, UT?

The most popular types of Service Operations jobs in Ogden, UT are:

What are popular job titles related to Service Operations Manager jobs in Ogden, UT?

For Service Operations Manager jobs in Ogden, UT, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Ogden, UT look for?

The top searched job categories for Service Operations Manager jobs in Ogden, UT are:

What cities near Ogden, UT are hiring for Service Operations Manager jobs?

Cities near Ogden, UT with the most Service Operations Manager job openings:

Service Manager

Superior Fleet Solutions

Salt Lake City, UT โ€ข On-site

Full-time

Posted 14 days ago


Job description

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today!

The Service Manager is responsible for supervising and coordinating the activities of service operations, managing the overall performance of all areas of the Service Center including P&L, equipment, personnel administration, and work schedules. It is the Service Manager's objective to meet or exceed the annual EBITDA, sales budget and inventory goals while fulfilling the customers' expectations for supply of product and service.

DUTIES & RESPONSIBILITIES

  • Oversee all Service functions and workspaces in the Service Center.
  • Delegate and direct Service tasks; monitor the Service department workflow processes and progress of all current and pending work assignments.
  • Consistently deliver incredible customer service experiences by offering knowledge, advice, and answering questions and concerns
  • Proactively coach employees to achieve a high-performance level and manage costs and assets of the Service Center to achieve financial performance targets.
  • Act as the highest source of information for all service, inventory, and product-knowledge concerns and work process matters (for both employees and customers)
  • Manage and update work orders and invoices to ensure quality and timeliness of work performed and accurate invoicing.
  • Provide a quality check process on all work performed and the accuracy of Invoices.
  • Communicate and maintain good relations with vendor reps, dealers and subcontractors.
  • Keep a safe and clean workspace at all times
  • Monitor employee work and provide frequent progress reports in order to improve employee satisfaction and efficiency
  • Follow and abide by all industry standards, regulations, and laws
  • Help train new employees in company procedures, including safety and work processes
  • Stay up to date on industry standards and any new innovations, materials, tools and/or processes that can benefit the company
  • Provide direction and oversight to employees and staff and accurate reporting of business unit performance as directed by senior management.

EDUCATION & TRAINING

  • High school diploma or GED equivalent; bachelor's degree preferred
  • Computer literate and proficient with inventory catalogs and various Microsoft and Google Docs software and programs.

KNOWLEDGE & EXPERIENCE

  • proven track record in Service operations and customer service
  • Works well under pressure and manages stressful situations with ease
  • Strong customer service and salesmanship skills

SKILLS & ABILITIES

  • Ability to manage a P&L.
  • Ability to calculate productivity
  • Average oral and written communication skills

WORKING CONDITIONS

WORK ENVIRONMENT

The primary environment is characterized by Inside/Outside Conditions, Varied Temperature Changes, minimal chemical hazards, vibration, dust and vehicle noise

FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.