Operations Manager will be responsible for training, leading and developing a team of service technicians. They will help achieve sales and revenue goals, client loyalty and retention, as well as ...
Operations Manager will be responsible for training, leading and developing a team of service technicians. They will help achieve sales and revenue goals, client loyalty and retention, as well as ...
CA$60K - CA$70K/yr
Job Title Janitorial Operations Manager Position Full time Location: Ottawa Salary: $60,000-70,000 ... In 2020, Domus became a division of Alpine Building Maintenance which provides maintenance services ...
Quick apply
CA$60K - CA$70K/yr
Job Title Janitorial Operations Manager Position Full time Location: Ottawa Salary: $60,000-70,000 ... In 2020, Domus became a division of Alpine Building Maintenance which provides maintenance services ...
Operations Manager
Vars, ON · On-site
Operations Manager RecordXpress Location: RecordXpress Vars, ON Job Type: Full-time, Monday-Friday ... customer service at a fair and transparent rate in the Canadian Information Management industry.
Operations Manager
Vars, ON · On-site
Operations Manager RecordXpress Location: RecordXpress Vars, ON Job Type: Full-time, Monday-Friday ... customer service at a fair and transparent rate in the Canadian Information Management industry.
Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered ... Operations Manager will be responsible for training, leading and developing a team of service ...
Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered ... Operations Manager will be responsible for training, leading and developing a team of service ...
Operations Manager
CA$120K/yr
Operations Manager - Canada (English/French) - Mississauga Summary The Operations Manager plans ... Collaborate with Planning, Customer Service and Purchasing to ensure materials are ordered and ...
Operations Manager
CA$120K/yr
Operations Manager - Canada (English/French) - Mississauga Summary The Operations Manager plans ... Collaborate with Planning, Customer Service and Purchasing to ensure materials are ordered and ...
Manager, Animal Care Operations
CA$107K - CA$134K/yr
Animal Care and Veterinary Services Campus: Main Campus Union Affiliation: N/A Date Posted (YYYY/MM ... the operational leadership and management of D'Iorio Hall, Vanier Hall and the Heart Institute ...
Manager, Animal Care Operations
CA$107K - CA$134K/yr
Animal Care and Veterinary Services Campus: Main Campus Union Affiliation: N/A Date Posted (YYYY/MM ... the operational leadership and management of D'Iorio Hall, Vanier Hall and the Heart Institute ...
Operations Manager
Georgetown, ON · On-site
CA$106K - CA$140K/yr
Manage onboarding, newhire checkins, and annual performance reviews. * Partner with regional ... Work closely with Sales Operations and Sales teams to meet customer service and quality ...
Operations Manager
Georgetown, ON · On-site
CA$106K - CA$140K/yr
Manage onboarding, newhire checkins, and annual performance reviews. * Partner with regional ... Work closely with Sales Operations and Sales teams to meet customer service and quality ...
Operations Manager
Ottawa, ON · On-site
Operations Manager will be responsible for training, leading and developing a team of service technicians. They will help achieve sales and revenue goals, client loyalty and retention, as well as ...
Operations Manager
Ottawa, ON · On-site
Operations Manager will be responsible for training, leading and developing a team of service technicians. They will help achieve sales and revenue goals, client loyalty and retention, as well as ...
Operations Manager
Ottawa, ON · On-site
Operations Manager will be responsible for training, leading and developing a team of service technicians. They will help achieve sales and revenue goals, client loyalty and retention, as well as ...
Quick apply
Operations Manager
Ottawa, ON · On-site
Operations Manager will be responsible for training, leading and developing a team of service technicians. They will help achieve sales and revenue goals, client loyalty and retention, as well as ...
Operations Manager Trainee
Roblin, ON · On-site
CA$64K - CA$86K/yr
... service excellence. If you're looking for a clear path into leadership, not just a job, this program is designed for you. I. Job Summary The Trainee Operations Manager (OMT) training program is ...
Operations Manager Trainee
Roblin, ON · On-site
CA$64K - CA$86K/yr
... service excellence. If you're looking for a clear path into leadership, not just a job, this program is designed for you. I. Job Summary The Trainee Operations Manager (OMT) training program is ...
Operations Manager
Toronto, ON · On-site
From its foundation in Canada as a full-service real estate operating company, QuadReal has ... QuadReal Property Group is seeking an experienced and driven Operations Manager to lead building ...
Operations Manager
Toronto, ON · On-site
From its foundation in Canada as a full-service real estate operating company, QuadReal has ... QuadReal Property Group is seeking an experienced and driven Operations Manager to lead building ...
Operations Manager Trainee
Napanee, ON · On-site
CA$64K - CA$86K/yr
... service excellence. If you're looking for a clear path into leadership, not just a job, this program is designed for you. I. Job Summary The Trainee Operations Manager (OMT) training program is ...
Operations Manager Trainee
Napanee, ON · On-site
CA$64K - CA$86K/yr
... service excellence. If you're looking for a clear path into leadership, not just a job, this program is designed for you. I. Job Summary The Trainee Operations Manager (OMT) training program is ...
Operations Manager Trainee
Waterloo, ON · On-site
CA$67K - CA$90K/yr
... service excellence. If you're looking for a clear path into leadership, not just a job, this program is designed for you. I. Job Summary The Trainee Operations Manager (OMT) training program is ...
Operations Manager Trainee
Waterloo, ON · On-site
CA$67K - CA$90K/yr
... service excellence. If you're looking for a clear path into leadership, not just a job, this program is designed for you. I. Job Summary The Trainee Operations Manager (OMT) training program is ...
Operations Manager
Toronto, ON · On-site
Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered ... Operations Manager will be responsible for training, leading and developing a team of service ...
Operations Manager
Toronto, ON · On-site
Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered ... Operations Manager will be responsible for training, leading and developing a team of service ...
Operations Manager
Toronto, ON · On-site
The Operations Manager at Mosaic is an internally focused, operationsdriven role responsible for ... Client Services teams to drive scalable processes, reporting rigor, and continuous improvement ...
Operations Manager
Toronto, ON · On-site
The Operations Manager at Mosaic is an internally focused, operationsdriven role responsible for ... Client Services teams to drive scalable processes, reporting rigor, and continuous improvement ...
Operations Manager Trainee
CA$67K - CA$90K/yr
... service excellence. If you're looking for a clear path into leadership, not just a job, this program is designed for you. I. Job Summary The Trainee Operations Manager (OMT) training program is ...
Operations Manager Trainee
CA$67K - CA$90K/yr
... service excellence. If you're looking for a clear path into leadership, not just a job, this program is designed for you. I. Job Summary The Trainee Operations Manager (OMT) training program is ...
Operations Manager Trainee
Roblin, ON · On-site
CA$64K - CA$86K/yr
... service excellence. If you're looking for a clear path into leadership, not just a job, this program is designed for you. I. Job Summary The Trainee Operations Manager (OMT) training program is ...
Operations Manager Trainee
Roblin, ON · On-site
CA$64K - CA$86K/yr
... service excellence. If you're looking for a clear path into leadership, not just a job, this program is designed for you. I. Job Summary The Trainee Operations Manager (OMT) training program is ...
Operations Manager Trainee
CA$67K - CA$90K/yr
... service excellence. If you're looking for a clear path into leadership, not just a job, this program is designed for you. I. Job Summary The Trainee Operations Manager (OMT) training program is ...
Operations Manager Trainee
CA$67K - CA$90K/yr
... service excellence. If you're looking for a clear path into leadership, not just a job, this program is designed for you. I. Job Summary The Trainee Operations Manager (OMT) training program is ...
Operations Manager
CA$52K/yr
Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and ... About the Job The Operations Manager is accountable for end-to-end performance of the assigned ...
Operations Manager
CA$52K/yr
Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and ... About the Job The Operations Manager is accountable for end-to-end performance of the assigned ...
Operations Manager
Toronto, ON · On-site
Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered ... Operations Manager will be responsible for training, leading and developing a team of service ...
Quick apply
Operations Manager
Toronto, ON · On-site
Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered ... Operations Manager will be responsible for training, leading and developing a team of service ...
Service Operations Manager information
See Ontario salary details
$36.5K - $44.5K
10% of jobs
$44.5K - $52.5K
6% of jobs
$57.1K is the 25th percentile. Wages below this are outliers.
$52.5K - $60.5K
15% of jobs
$60.5K - $68.5K
14% of jobs
The median wage is $71.6K / yr.
$68.5K - $76.5K
14% of jobs
$76.5K - $84.5K
6% of jobs
$92.5K is the 75th percentile. Wages above this are outliers.
$84.5K - $92.5K
10% of jobs
$92.5K - $100.5K
14% of jobs
$100.5K - $108.5K
4% of jobs
$108.5K - $116.5K
3% of jobs
$116.5K - $124.5K
4% of jobs
$36.5K
$77K
$124.5K
How much do service operations manager jobs pay per year?
As of Jul 14, 2026, the average yearly pay for service operations manager in Ontario is $77,022.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $94,500.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Service Operations Manager, and why are they important?
To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.
What is a Service Operations Manager?
A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.
What are some common challenges faced by Service Operations Managers, and how can they be effectively addressed?
Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.
How much is an operations manager paid?
The average salary for a Service Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger organizations or specialized sectors.
What are the 5 P's of operations management?
The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation in service and manufacturing environments. Understanding these components is essential for a Service Operations Manager to ensure smooth operations and customer satisfaction.
What does a service operations manager do?
A service operations manager oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They coordinate teams, manage processes, analyze performance metrics, and implement improvements, often using tools like service management software. Strong leadership, communication skills, and industry knowledge are essential for success in this role.
What should an operations manager be paid?
The salary for a Service Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Factors such as certifications, team size, and company size can influence compensation levels.
What is the difference between Service Operations Manager vs Customer Service Manager?
| Aspect | Service Operations Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Overseeing service delivery processes and operational efficiency | Managing customer interactions and satisfaction |
| Required Skills | Process management, logistics, team coordination | Communication, conflict resolution, customer relations |
| Work Environment | Operations teams, service departments | Customer support centers, client-facing roles |
| Common Certifications | ITIL, Six Sigma, PMP (optional) | CSM, CRM certifications |
The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.
What are the most commonly searched types of Service Operations jobs in Ontario? The most popular types of Service Operations jobs in Ontario are:
What are popular job titles related to Service Operations Manager jobs in Ontario? For Service Operations Manager jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Service Operations Manager jobs in Ontario look for? The top searched job categories for Service Operations Manager jobs in Ontario are:
What cities in Ontario are hiring for Service Operations Manager jobs? Cities in Ontario with the most Service Operations Manager job openings:
Rentokil rating
7.0
Based on 118 frontline employees who took The Breakroom Quiz
14th of 33 rated pest control companies
Job description
Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified specialists use innovative technologies to protect millions of homes and businesses throughout Canada.
Rentokil-Terminix is currently seeking an experienced Operations Manager in Ottawa, ON. Operations Manager will be responsible for training, leading and developing a team of service technicians. They will help achieve sales and revenue goals, client loyalty and retention, as well as ensure the team is providing exceptional service to our clients. Additional management duties include :
Manage daily operations of pest control technicians with the goal of providing superior customer service to our clients
Offer direction to staff in all aspects of operations, service and client care
Responsible for managing basic financial performance of the operations, including revenue growth and expense control
Daily travel throughout territory visiting with clients, assisting pest technicians, and partnering closely with the sales team on business development
Able to work a flexible schedule, including early mornings and weekend work when needed
Submit weekly, monthly and yearly reports, as required
Monitoring and adjusting scheduled appointments for efficiencies, field routing, client Quality Control audits, and account management
About Rentokil
Sourced by ZipRecruiter
Rentokil is the most recognised commercial pest control brand in the world, offering a greater global reach than any other. We provide innovative services and solutions in over 80 countries across 1,800 local branches, employing over 19,000 qualified pest control specialists Our mission is to protect people and enhance lives by providing pest control services that ensure public health and protect the environment through energy efficient and sustainable solutions. We offer a complete range of services for commercial and residential properties, including common pests such as rodents, flies, stored product insects, biting insects and birds to other kinds of wildlife. Driven by customer-centric innovation, our pest control solutions incorporate both preventative and responsive strategies to enhance protection for your business sector through a consistent, continuous pest management programme.
Industry
Environmental quality programs administration
Company size
10,000+ Employees
Headquarters location
Reading, PA, US