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Service Manager Jobs in Bothell, WA (NOW HIRING)

Customer Service Manager

Marysville, WA · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Client Service Manager

Seattle, WA · Hybrid

$119K - $161K/yr

Position Overview The Client Service Manager will play a key role in advancing the firm's commitment to client service excellence. This position will support the Client Service and Client Feedback ...

Regional Service Manager

Seattle, WA · On-site

$100K - $110K/yr

About the Role Medworks is hiring a Regional Service Manager to provide elevated leadership, operational oversight, and field support across our West Region, including Washington, Oregon, Idaho, and ...

Overview At Gallagher, we're looking for a Client Service Manager to join our Commercial team. In this role, you'll work closely with clients and colleagues to provide exceptional service and deliver ...

Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives ...

Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives ...

Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives ...

As an Export Service Manager, you will be responsible to support assigned export dealers. Make decisions in the field that will immediately impact our customer's lives and belief in our product. You ...

As an Export Service Manager, you will be responsible to support assigned export dealers. Make decisions in the field that will immediately impact our customer's lives and belief in our product. You ...

Showing results 41-60

Service Manager information

See Bothell, WA salary details

$36.9K

$78.2K

$132.5K

How much do service manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for service manager in Bothell, WA is $78,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,100.00 and $90,000.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
What are the most commonly searched types of Service jobs in Bothell, WA? The most popular types of Service jobs in Bothell, WA are:
What are popular job titles related to Service Manager jobs in Bothell, WA? For Service Manager jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Bothell, WA look for? The top searched job categories for Service Manager jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Service Manager jobs? Cities near Bothell, WA with the most Service Manager job openings:
Infographic showing various Service Manager job openings in Bothell, WA as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $78,219 per year, or $37.6 per hour.

Customer Service Manager

Hobby Lobby

Marysville, WA • On-site

$20.15 - $21.15/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 7 days ago


Hobby Lobby rating

6.2

Company rating: 6.2 out of 10

Based on 881 frontline employees who took The Breakroom Quiz

20th of 39 rated national retailers


Job description

Job Description - Overview
New opportunity available for a Customer Service Manager.
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY.
Responsibilities:
  • Perform duties as front-end manager
  • Assist customers with returns
  • Manage registers
  • Assist customers as needed
  • Provide excellent customer service

Starting full-time range - $20.15 - $21.15 per hour
Job Description - Requirements
  • Excellent Customer Service Skills
  • Basic Computer Skills
  • Desire To Learn
  • Trustworthy And Dependable
  • Super Friendly
  • Previous Work References
If you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you.
Full-Time Benefits include:
  • Competitive Wages
  • Medical, Dental and Prescription Benefits
  • 401(k) Program with Company Match
  • Paid Vacation
  • Sick / Personal Pay (SPP)
  • Employee Discount
  • Life Insurance and Long Term Disability Insurance (LTD)
  • Flexible Spending Plan
  • Holiday Pay

Hobby Lobby Stores, Inc., is an Equal Opportunity Employer.
For reasonable accommodation of disability during the hiring process call (800) 200-1494.

What Hobby Lobby employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Hobby Lobby logo

About Hobby Lobby

Sourced by ZipRecruiter

Hobby Lobby is Primarily an Arts and Crafts store but also includes Hobbies, Picture framing, Jewelry making, Fabrics, Floral and Wedding supplies, Cards and Party ware, Baskets, Wearable art, Home decor and Holiday Merchandise. Corporate headquarters include over 12 million square feet of manufacturing, distribution and an office complex in Oklahoma City. What began as a $600 start up, Continues to grow and expand enabling customers across the Nation to Live a Creative Life.

Industry

Retail and manufacturing

Company size

10,000+ Employees

Headquarters location

Oklahoma City, OK, US