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Service Manager Jobs in Bothell, WA (NOW HIRING)

We are seeking a Food Service Manager II to oversee food & beverage outlets at Colman Dock, a ferry terminal serving the Washington State Ferry system. About the job Join a leadership role overseeing ...

Account Service Manager Senior Account Service Manager Senior Virtual : This role enables associates to workvirtually full-time, except for required in-person training sessions, providing maximum ...

We are seeking a Food Service Manager II to oversee food & beverage outlets at Colman Dock, a ferry terminal serving the Washington State Ferry system. About the job Join a leadership role overseeing ...

Food Service Manager 2

Seattle, WA · On-site

$53K - $69K/yr

We are seeking a Food Service Manager II to oversee food & beverage outlets at Colman Dock, a ferry terminal serving the Washington State Ferry system. About the job Join a leadership role overseeing ...

Account Service Manager Senior Virtual : This role enables associates to workvirtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This ...

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Service Manager information

See Bothell, WA salary details

$36.9K

$78.2K

$132.5K

How much do service manager jobs pay per year?

As of Jun 25, 2026, the average yearly pay for service manager in Bothell, WA is $78,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,100.00 and $90,000.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
What are the most commonly searched types of Service jobs in Bothell, WA? The most popular types of Service jobs in Bothell, WA are:
What job categories do people searching Service Manager jobs in Bothell, WA look for? The top searched job categories for Service Manager jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Service Manager jobs? Cities near Bothell, WA with the most Service Manager job openings:
Infographic showing various Service Manager job openings in Bothell, WA as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $78,219 per year, or $37.6 per hour.

Service Manager - Land Rover Lynnwood

Holman, Inc.

Seattle, WA • On-site

$150K - $160K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Holman rating

7.9

Company rating: 7.9 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

61st of 143 rated vehicle equipment hire


Job description

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.
The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.
Land Rover Lynnwood is looking for a dynamic Service Manager to join their team!
The Service Manager is responsible for the performance of our service business, while creating an inviting atmosphere for our customers and employees. In this role, the Service Manager will plan, train, lead, and monitor the performance of service staff. You will work hand in hand with the General Manager to promote 100% customer satisfaction and revenue growth in line with targeted business and financial objectives.
As a Service Manager, you will be responsible for the following:
  • Set a clear vision and goals for the Service Department to achieve targeted performance
  • Coach, develop, engage and motivate the team to achieve key goals and performance expectations
  • Attract, develop and retain the very best talent for the Service Department
  • Creating an exceptional customer experience to drive customer loyalty
  • Analyze the business to determine shortfalls and develop action plans to improve performance
  • Drive the business through a high level of involvement in the day-to-day operations
  • Evaluate the performance of automotive service staff in order to acknowledge efficient employees and guide under-performing ones
  • Listen to client complaints and assist in addressing their issues and resolving challenges
  • Follow up with customers to obtain feedback and ensure they are satisfied with received service

What you need to be successful:
  • 3 to 4 years of experience running an automotive service department is required
  • High-line experience strongly preferred
  • People oriented, earn customers and employee's loyalty with a positive and energetic personality
  • Ability to build strong teams and lead by example
  • Desire to recruit, coach, train and mentor service staff to exceed their goals
  • Self-motivated, enthusiastic presence in a team environment
  • Strong written and verbal communications skills

Total Target Compensation: $150k - $160k (DOE)
#LI-SS3
INDRA
At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.
At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Life and Disability Insurance
  • Flexible Spending and Health Savings Accounts
  • Employee Assistance Program
  • 401(k) plan with Company Match
  • Paid Time Off (PTO)
  • Paid Holidays, Bereavement, and Jury Duty
  • Paid Pregnancy/Parental leave
  • Paid Military Leave
  • Tuition Reimbursement

Benefits:
Regular Full-Time
We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.
Click here for Washington State benefit information.
Temporary or Part-Time
In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.
Click here for Washington State benefit information.
Pay:
We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $109,830.00 - $156,505.00 USD annually for full time employees. The annual compensation range is comprised of base pay and bonus earnings.
Artificial Intelligence Statement
We recognize that applicants for positions at any organization may view AI tools for tasks such as drafting a resume or cover letter, provided the information is accurate and truthful. However, applicants should not use AI tools to:
  • Answer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(es).
  • Misrepresent or embellish qualifications, skills, or experience
  • Create false or misleading representations of identity (e.g., deepfakes or altered images/videos)

Your application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process.
Equal Opportunity Employment and Accommodations:
Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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