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Service Manager Jobs in Bothell, WA (NOW HIRING)

BIG O TIRES - RENTON

Service Manager

Renton, WA

$21.57 - $24/hr

Opportunity for advancement Service Manager The role of the Service Manager is to manage and direct all service department activities of a Big O Tires retail store engaged in selling tires and ...

Big O Tires

Service Manager

Renton, WA · On-site

$21.57 - $24/hr

Opportunity for advancement Service Manager The role of the Service Manager is to manage and direct all service department activities of a Big O Tires retail store engaged in selling tires and ...

CONVERGINT TECHNOLOGIES

Service Manager

Renton, WA · On-site +1

$120K - $150K/yr

As a Service Manager, you are a part of a dynamic team that allows you to grow as Convergint grows. For information about how we use your personal information, please see our Colleague & Applicant ...

Convergint

Service Manager

Renton, WA · On-site

$120K - $150K/yr

As a Service Manager, you are a part of a dynamic team that allows you to grow as Convergint grows. For information about how we use your personal information, please see our Colleague & Applicant ...

MERCEDES-BENZ OF LYNNWOOD

Service Manager

Lynnwood, WA · On-site

Manage and hire technicians and service advisors * Interview and make new hires * Distribute work between technicians * Prioritize required services * Ensure customers have a positive dealership ...

Talon Recruiting

Service Manager

Seattle, WA · On-site

$90K - $115K/yr

We are in search of a Service Manager to join their team in Seattle, WA. Responsibilities of the job: Reports directly to the Regional Service Sales Manager Directing, coaching, mentoring and ...

MERCEDES-BENZ OF LYNNWOOD

Service Manager

Lynnwood, WA · On-site

Manage and hire technicians and service advisors * Interview and make new hires * Distribute work between technicians * Prioritize required services * Ensure customers have a positive dealership ...

MERCEDES-BENZ OF LYNNWOOD

Service Manager

Lynnwood, WA · On-site

Manage and hire technicians and service advisors * Interview and make new hires * Distribute work between technicians * Prioritize required services * Ensure customers have a positive dealership ...

MERCEDES-BENZ OF LYNNWOOD

Service Manager

Lynnwood, WA · On-site

Manage and hire technicians and service advisors * Interview and make new hires * Distribute work between technicians * Prioritize required services * Ensure customers have a positive dealership ...

Hobby Lobby Careers

Customer Service Manager

Marysville, WA · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Peakzi

Plumbing Service Manager

Marysville, WA

$90K - $150K/yr

Plumbing Service Manager | Leadership Role | $90K-$130K+ Marysville, WA | Full-Time Lead the Team. Drive Performance. Build Something That Lasts. A great home service plumbing company is looking for ...

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All JobsService Manager JobsService Manager Jobs in Bothell, WA

Service Manager information

See Bothell, WA salary details

$36.9K

$78.2K

$132.5K

How much do service manager jobs pay per year?

As of Jun 25, 2026, the average yearly pay for service manager in Bothell, WA is $78,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,100.00 and $90,000.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Bothell, WA? The most popular types of Service jobs in Bothell, WA are:
What job categories do people searching Service Manager jobs in Bothell, WA look for? The top searched job categories for Service Manager jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Service Manager jobs? Cities near Bothell, WA with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Bothell, WA as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $78,219 per year, or $37.6 per hour.

Service Manager

BIG O TIRES - RENTON

Renton, WA

$21.57 - $24/hr

Full-time

Posted 27 days ago

Job description

Benefits:
  • Competitive salary
  • Employee discounts
  • Opportunity for advancement

Service Manager The role of the Service Manager is to manage and direct all service department activities of a Big O Tires retail store engaged in selling tires and related automotive parts and mechanical services. He/she is responsible for developing and directing a team of general service technicians who exemplify the highest level of quality and customer service. This position ensures compliance to all company policies and procedures for automotive services. Responsibilities include:
  • Supervise repair and maintenance quality
  • Explain service recommendations and options to customers
  • Pitch in when there is a staffing shortage
  • Assess the skills and abilities of applicants for auto repair positions