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Service Manager Jobs in Bothell, WA (NOW HIRING)

Pomp's Tire Service

Service Manager

Bremerton, WA · On-site

$25 - $30/hr

We're currently looking for a Service Manager to join our team and play a critical part in our daily operations. This dynamic role collaborates directly with customers to schedule their service needs.

Big O Tires

Service Manager

Renton, WA · On-site

$21.57 - $24/hr

Opportunity for advancement Service Manager The role of the Service Manager is to manage and direct all service department activities of a Big O Tires retail store engaged in selling tires and ...

Quality Sewing and Vacuum

Service Manager

Tukwila, WA · On-site

$70K - $95K/yr

We are looking for a high-energy Service Manager to lead our technical team, ensure peak operational efficiency, and maintain the high standards of service our customers expect. The Role As the ...

CONVERGINT TECHNOLOGIES

Service Manager

Renton, WA · On-site +1

$120K - $150K/yr

As a Service Manager, you are a part of a dynamic team that allows you to grow as Convergint grows. For information about how we use your personal information, please see our Colleague & Applicant ...

Convergint

Service Manager

Renton, WA · On-site

$120K - $150K/yr

As a Service Manager, you are a part of a dynamic team that allows you to grow as Convergint grows. For information about how we use your personal information, please see our Colleague & Applicant ...

Talon Recruiting

Service Manager

Seattle, WA

$90K - $115K/yr

We are in search of a Service Manager to join their team in Seattle, WA. Responsibilities of the job: Reports directly to the Regional Service Sales Manager Directing, coaching, mentoring and ...

Northern Lights Inc

Service Manager

Seattle, WA · On-site

$115K - $135K/yr

The Service Manager is responsible for supervision, scheduling, training, motivation and evaluation of service personnel in accordance with Company policies. Work involves ability to work ...

Peakzi

Plumbing Service Manager

Marysville, WA · On-site

$90K - $150K/yr

Plumbing Service Manager | Leadership Role | $90K-$130K+ Marysville, WA | Full-Time Lead the Team. Drive Performance. Build Something That Lasts. A great home service plumbing company is looking for ...

Midas

Automotive Service Manager

Lynnwood, WA · On-site

$24 - $30/hr

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

Din Tai Fung

Service Manager I

Bellevue, WA · On-site

$80.20K - $93.20K/yr

BENEFITS FOR SERVICE MANAGER I: * Competitive Pay & Benefits * Employer Contribution for individuals and eligible dependents' medical insurance * Dental, Vision, and Life Insurance * Health Savings ...

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See Bothell, WA salary details

$36.9K

$78.2K

$132.5K

How much do service manager jobs pay per year?

As of May 31, 2026, the average yearly pay for service manager in Bothell, WA is $78,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,100.00 and $90,000.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

More about Service Manager jobs
What are the most commonly searched types of Service jobs in Bothell, WA? The most popular types of Service jobs in Bothell, WA are:
What job categories do people searching Service Manager jobs in Bothell, WA look for? The top searched job categories for Service Manager jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Service Manager jobs? Cities near Bothell, WA with the most Service Manager job openings:
Service Manager jobs near you
Service Manager

Service Manager

Pomp's Tire Service

Bremerton, WA • On-site

$25 - $30/hr

Full-time

Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Pomp's Tire Service rating

7.1

Company rating: 7.1 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

145th of 325 rated vehicle maintenance

Job description

At Pomp's, we don't idle-we drive careers forward! As a leading tire service company since 1939, we're built on hard work, dedication, and a commitment to excellence.
We're currently looking for a Service Manager to join our team and play a critical part in our daily operations. This dynamic role collaborates directly with customers to schedule their service needs. If you're looking for growth opportunities within a successful company, this is the perfect place for you - many of our Store Managers started in this position!
Why Join Us?
  • Comprehensive Benefits - Eligible to enroll in medical, dental, vision at affordable rates
  • Supplemental Benefits - Eligible to enroll in life insurance, Short- & Long-Term Disability, Critical Illness Insurance, Accident Insurance, Death and Dismemberment Insurance, and Hospital Indemnity Insurance
  • Retirement Savings - 401(k) with company match
  • Paid Time Off - Holidays, sick time, vacation, and special "Happy Days" for life events available day one
  • Employee Discounts - Save on company products
  • Career Growth - Opportunities for skill development and advancement

What You'll Do:
  • Diagnose tire issues and recommend effective solutions
  • Handle incoming calls and respond to customer inquiries promptly
  • Delegate tasks to service employees to maintain workflow and efficiency
  • Support inventory management to ensure proper stock levels
  • Assist in the shop to help maintain production levels
  • Follow up on past-due accounts to ensure timely payments
  • Ensure service employees receive proper training and development
  • Maintain a clean and organized workspace at all times
  • Perform additional duties as assigned by the manager

What You Need:
  • High School Diploma or equivalent required
  • Valid Driver's License and ability to pass pre-employment driver's file
  • Preferred: Experience in management and sales
  • Strongly preferred: Previous experience in the tire industry
  • Ability to read and verify work order details accurately
  • Strong ability to maintain confidentiality of personal and business information
  • Familiarity with MaddenCo software system is a plus
  • Exceptional communication skills, with the ability to engage effectively with both internal and external customers and co-workers
  • Ability to lift, carry, or move up to 50 pounds regularly; occasionally lift, push, or move 100 pounds

Don't let your career stall-put it in drive with Pomp's Tire Service! Apply today!

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