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Service Associate Jobs in Bothell, WA (NOW HIRING)

Raising Cane's

Customer Service Associate

Lynnwood, WA

$17.50/hr

Customer Service Associate Starting hiring pay at: $17.50 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main ...

Raising Cane's

Customer Service Associate

Lynnwood, WA

$17.50/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Raising Cane's

Customer Service Associate

Lynnwood, WA · On-site

$17.50/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Corps Team

Client Service Associate

Seattle, WA · Hybrid

$43 - $45/hr

Client Service Associate Our client, a leading independent investment management firm, is seeking an experienced Client Service Associate for a 3+ month contract in New York, NY or Seattle, WA. This ...

Metasys Technologies

Customer Service Associate

Redmond, WA

$16.25 - $22.50/hr

Customer Service Associate Job Location: Redmond, WA (Onsite) Job Duration: 3 Months (Possible extension and potential conversion to FTE) Shift - 40 hours/week, Monday-Friday, 7:00 AM - 3:30 PM (half ...

New

AA2IT

Customer Service Associate

Redmond, WA

$23 - $24/hr

Customer Service Associate Pay Rate:$23-24/HR on W2 Hours: 40 hours a week M-F 7-3:30 (Half hour lunch)- can be a little flexible Location: One Microsoft Way Duration: 3 months could extension ...

New

Savers - US

Customer Service Associate

Marysville, WA · On-site

$16 - $22/hr

Customer Service Associate Pay Rate: Our starting pay ranges from 20.80 to 27.40 depending on job duty/position. Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans ...

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Service Associate information

See Bothell, WA salary details

$10

$21

$35

How much do service associate jobs pay per hour?

As of May 31, 2026, the average hourly pay for service associate in Bothell, WA is $21.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.60 per hour, depending on experience, location, and employer.

What is the difference between Service Associate vs Customer Service Representative?

AspectService AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentRetail, healthcare, banking, hospitality settingsCall centers, retail, banking, service desks
Employer & Industry UsageCommon in retail, healthcare, banking sectorsWidespread across customer-facing industries
Comparison FocusHands-on, in-person service rolesPhone or online customer support

Service Associates typically work directly with customers in person, providing assistance and support in retail, healthcare, or banking environments. Customer Service Representatives often handle inquiries via phone or online, focusing on remote support. Both roles require strong communication skills and similar credentials, but their work settings and interaction methods differ.

What are the most commonly searched types of Service jobs in Bothell, WA? The most popular types of Service jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Service Associate jobs? Cities near Bothell, WA with the most Service Associate job openings:
Service Associate jobs near you
Customer Service Associate (CSA)

Customer Service Associate (CSA)

Universal Language Service, Inc.

Bellevue, WA

$20 - $26/hr

Full-time

Posted yesterday

Job description

Customer Service Associate (CSA)
Reports To: Customer Accounts Manager / Operations Manager
Department: Customers Accounts
Location: Bellevue, WA (In-Office)
Employment Type: Full-Time, 40 hours per week
Position Overview
The Customer Service Associate (CSA) serves as the primary point of contact between UniversalLanguage and its clients, acting as a trusted liaison responsible for delivering timely, professional, and solution-oriented support. This role is central to client satisfaction and retention, ensuring that every interaction reflects UniversalLanguage’s commitment to service excellence, regulatory compliance, and operational reliability.
The CSA manages inbound and outbound communications across phone and email channels, supports client onboarding and service activation, resolves issues efficiently, and maintains accurate, audit-ready records within the company’s CRM and operational systems. Through proactive communication and attention to detail, the CSA strengthens long-term client relationships while supporting the seamless delivery of OPI, VRI, onsite interpreting, and document translation services.
Key Responsibilities
The Customer Service Associate provides responsive, high-quality customer support by answering inbound calls and emails from healthcare, government, and enterprise clients, addressing service inquiries, troubleshooting issues, and ensuring timely resolution. The CSA supports client onboarding activities, including account setup, service orientation, and coordination with internal teams to ensure clients are fully prepared to access language services without disruption.
This role is responsible for documenting all client interactions, service requests, and issue resolutions accurately within the CRM and related systems, ensuring data integrity and audit readiness. The CSA collaborates closely with Scheduling, Interpreter Operations, Billing, and Account Management teams to resolve escalations, coordinate service delivery, and ensure client expectations are consistently met.
The CSA monitors service performance indicators such as response times, issue resolution timelines, and client feedback, escalating concerns as appropriate and contributing to continuous improvement efforts. The role also supports client retention by identifying recurring issues, recommending process improvements, and reinforcing service best practices during client interactions.
Compliance and Quality Assurance
The Customer Service Associate operates in strict accordance with HIPAA, confidentiality standards, and contractual service level requirements. The CSA ensures that all client communications and documentation adhere to company policies, regulatory obligations, and client-specific protocols. Attention to accuracy, professionalism, and discretion is essential in all interactions.
Required Qualifications
The ideal candidate has prior experience in customer service, call center operations, healthcare support services, or a related client-facing environment. Strong verbal and written communication skills are required, along with the ability to manage multiple tasks in a fast-paced setting. Proficiency with CRM platforms, scheduling systems, and standard office software is expected.
Candidates must demonstrate exceptional organizational skills, attention to detail, and a customer-first mindset. Experience supporting healthcare, government, or language access services is strongly preferred, as is familiarity with interpreter scheduling or multilingual service environments.
Preferred Qualifications
Bilingual or multilingual skills are highly desirable but not required. Prior experience working with language service providers, healthcare systems, or regulated service environments is a strong advantage. Familiarity with HIPAA, Medicaid/Apple Health, or public-sector clients is a plus.
Core Competencies
Success in this role requires professionalism, reliability, and a calm, solution-oriented approach to problem solving. The CSA must demonstrate strong interpersonal skills, adaptability, and the ability to collaborate effectively across departments while maintaining accountability for assigned responsibilities.
Career Growth Opportunity
The Customer Service Associate role offers a clear path for advancement into senior customer service, account management, scheduling leadership, or operations support roles. UniversalLanguage supports internal growth and professional development for high-performing team members.

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