Pasco, WA · On-site
$14.75 - $20.25/hr
Benefits: Bonus based on performance Health insurance Opportunity for advancement Paid time off Training & development Spanish-Speaking Customer Service Associate About the Role Groth Family ...
Pasco, WA · On-site
$14.75 - $20.25/hr
Benefits: Bonus based on performance Health insurance Opportunity for advancement Paid time off Training & development Spanish-Speaking Customer Service Associate About the Role Groth Family ...
Pasco, WA · On-site
$15 - $20.75/hr
Training & development Spanish-Speaking Customer Service Associate About the Role Groth Family Insurance Allstate is seeking a friendly, dependable, and bilingual Customer Service Associate to join ...
Quick apply
Pasco, WA · On-site
$15 - $20.75/hr
Training & development Spanish-Speaking Customer Service Associate About the Role Groth Family Insurance Allstate is seeking a friendly, dependable, and bilingual Customer Service Associate to join ...
Kennewick, WA · On-site
$14.75 - $20.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Kennewick, WA · On-site
$14.75 - $20.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Kennewick, WA · On-site
$14.75 - $20.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Kennewick, WA · On-site
$14.75 - $20.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Sunnyside, WA · On-site
$15.50 - $21.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Sunnyside, WA · On-site
$15.50 - $21.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Hermiston, OR · On-site
$15 - $20.75/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Hermiston, OR · On-site
$15 - $20.75/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Richland, WA · On-site
$15.25 - $21/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Richland, WA · On-site
$15.25 - $21/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
$14.75 - $20.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
$14.75 - $20.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Richland, WA · On-site
$15.25 - $21/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Richland, WA · On-site
$15.25 - $21/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Pasco, WA · On-site
$14.75 - $20.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Pasco, WA · On-site
$14.75 - $20.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Prosser, WA · On-site
$14.25 - $19.75/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Prosser, WA · On-site
$14.25 - $19.75/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Sunnyside, WA · On-site
$15.50 - $21.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Sunnyside, WA · On-site
$15.50 - $21.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
$15.50 - $21.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
$15.50 - $21.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Richland, WA · On-site
$15.25 - $21/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Richland, WA · On-site
$15.25 - $21/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Pasco, WA · On-site
$14.75 - $20.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Pasco, WA · On-site
$14.75 - $20.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
$15.50 - $21.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
$15.50 - $21.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Richland, WA · On-site
$15.25 - $21/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Richland, WA · On-site
$15.25 - $21/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Prosser, WA · On-site
$14.25 - $19.75/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Prosser, WA · On-site
$14.25 - $19.75/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Kennewick, WA · On-site
$14.75 - $20.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Kennewick, WA · On-site
$14.75 - $20.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Pasco, WA · On-site
$14.75 - $20.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Pasco, WA · On-site
$14.75 - $20.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
$9.80 - $11.92
2% of jobs
$11.92 - $14.05
6% of jobs
$15.69 is the 25th percentile. Wages below this are outliers.
$14.05 - $16.17
21% of jobs
The median wage is $17.79 / hr.
$16.17 - $18.30
27% of jobs
$18.30 - $20.42
18% of jobs
$20.52 is the 75th percentile. Wages above this are outliers.
$20.42 - $22.55
12% of jobs
$22.55 - $24.67
5% of jobs
$24.67 - $26.79
3% of jobs
$26.79 - $28.92
2% of jobs
$28.92 - $31.04
2% of jobs
$31.04 - $33.17
1% of jobs
$9
$19
$33
| Aspect | Service Associate | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may require certifications | High school diploma or equivalent; often similar certifications |
| Work Environment | Retail, healthcare, banking, hospitality settings | Call centers, retail, banking, service desks |
| Employer & Industry Usage | Common in retail, healthcare, banking sectors | Widespread across customer-facing industries |
| Comparison Focus | Hands-on, in-person service roles | Phone or online customer support |
Service Associates typically work directly with customers in person, providing assistance and support in retail, healthcare, or banking environments. Customer Service Representatives often handle inquiries via phone or online, focusing on remote support. Both roles require strong communication skills and similar credentials, but their work settings and interaction methods differ.
The most popular types of Service jobs in Richland, WA are:
Cities near Richland, WA with the most Service Associate job openings:
$14.75 - $20.25/hr
Other
Medical, PTO
Posted 23 days ago
Benefits:
Bonus based on performance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Spanish-Speaking Customer Service Associate
About the Role
Groth Family Insurance Allstate is seeking a friendly, dependable, and bilingual Customer Service Associate to join our team in Pasco, WA. This role is ideal for someone who enjoys helping people, building relationships, and providing outstanding service to customers in both English and Spanish.
As a key member of our agency, you will help clients navigate their insurance policies, answer questions, process policy changes, and ensure they receive the exceptional support they deserve. We are looking for someone who is customer-focused, organized, and passionate about making a positive impact in the lives of others.
Previous insurance experience is helpful but not required. Licensing is preferred, but candidates who are willing to obtain their insurance license after hire are encouraged to apply. We provide training, support, and assistance throughout the licensing process.
Position Overview
As a Spanish-speaking Customer Service Associate, you will serve as an important point of contact for our clients, helping them understand their coverage, manage their policies, and address service-related needs. Your ability to communicate effectively in both English and Spanish will help ensure all clients receive a high level of care and support.
This role offers an excellent opportunity to build a long-term career within a growing insurance agency while developing valuable customer service and insurance industry knowledge.
Key Responsibilities
Assist English-speaking and Spanish-speaking clients with policy questions, billing inquiries, and coverage updates
Respond promptly and professionally to customer inquiries via phone, email, text, and in-person interactions
Process policy changes, renewals, endorsements, and documentation requests
Educate clients on policy features, coverage options, and insurance processes
Maintain accurate customer records and agency documentation
Resolve customer concerns with professionalism, empathy, and attention to detail
Conduct policy reviews and identify opportunities to better serve clients' insurance needs
Support the agency's sales and service efforts through follow-up and customer retention activities
Collaborate with team members to deliver an exceptional customer experience
Qualifications
Fluent in both Spanish and English (required)
Strong communication and interpersonal skills
Customer-focused with a passion for helping others
Professional, dependable, and detail-oriented
Strong organizational and time-management skills
Positive attitude and willingness to learn
Ability to multitask and work efficiently in a fast-paced environment
Previous customer service, administrative, retail, banking, hospitality, or insurance experience is a plus
Insurance license preferred but not required
Willingness to obtain insurance licensing after hire with agency support
What We Offer
Licensing support and training opportunities
Competitive compensation
Ongoing coaching and professional development
Supportive and team-oriented work environment
Career growth opportunities within a growing Allstate agency
The opportunity to make a meaningful impact by helping individuals and families protect what matters most
If you are bilingual in Spanish and English, enjoy helping people, and are looking for a rewarding career with a supportive team, we encourage you to apply with Groth Family Insurance Allstate in Pasco, WA.
