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Service Manager Jobs in Bothell, WA (NOW HIRING)

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

Customer Service Manager

Marysville, WA · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Client Service Manager

Seattle, WA · Hybrid

$119K - $161K/yr

Position Overview The Client Service Manager will play a key role in advancing the firm's commitment to client service excellence. This position will support the Client Service and Client Feedback ...

Regional Service Manager

Seattle, WA · On-site

$100K - $110K/yr

About the Role Medworks is hiring a Regional Service Manager to provide elevated leadership, operational oversight, and field support across our West Region, including Washington, Oregon, Idaho, and ...

Regional Service Manager

Seattle, WA · On-site

$100K - $110K/yr

About the Role Medworks is hiring a Regional Service Manager to provide elevated leadership, operational oversight, and field support across our West Region, including Washington, Oregon, Idaho, and ...

Regional Service Manager

Seattle, WA · On-site

$100K - $110K/yr

About the Role Medworks is hiring a Regional Service Manager to provide elevated leadership, operational oversight, and field support across our West Region, including Washington, Oregon, Idaho, and ...

Overview At Gallagher, we're looking for a Client Service Manager to join our Commercial team. In this role, you'll work closely with clients and colleagues to provide exceptional service and deliver ...

Apartment Service Manager

Seattle, WA · On-site

$71K - $88K/yr

Service Manager | Windsor Cirrus - Seattle, WA Windsor Cirrus is a high-rise style apartment community with 355 units. Compensation: Our company considers a range of factors including education and ...

Apartment Service Manager

Seattle, WA · On-site

$71K - $88K/yr

Description Position at Windsor Communities Service Manager Windsor Cirrus - Seattle, WA Windsor Cirrus is a high-rise style apartment community with 355 units. Compensation: Our company considers a ...

The Service Manager oversees the day-to-day operations of the Service and Inspection teams, maintaining strong communication between Field Supervision, Service Coordinators, Service Sales, and ...

JOB SUMMARY The Sales and Service Manager (SSM) ensures the club delivers an outstanding and well-rounded sales and service experience to all guests and members through a compelling approach of ...

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Service Manager information

See Bothell, WA salary details

$36.9K

$78.2K

$132.5K

How much do service manager jobs pay per year?

As of Jun 25, 2026, the average yearly pay for service manager in Bothell, WA is $78,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,100.00 and $90,000.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
What are the most commonly searched types of Service jobs in Bothell, WA? The most popular types of Service jobs in Bothell, WA are:
What job categories do people searching Service Manager jobs in Bothell, WA look for? The top searched job categories for Service Manager jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Service Manager jobs? Cities near Bothell, WA with the most Service Manager job openings:
Infographic showing various Service Manager job openings in Bothell, WA as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $78,219 per year, or $37.6 per hour.

Dealership Service Manager

SKIMASTERS WATERSPORTS INC

Kenmore, WA

$60K - $80K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 10 days ago


Job description

Benefits:
  • Employee discounts
  • Paid time off
  • Dental insurance
  • Health insurance
  • Training & development
  • Vision insurance

Benefits/Perks
  • Careers Advancement Opportunities
  • Flexible Scheduling
  • Competitive Compensation
Job Summary
We are looking for a Dealership Service Manager to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.
Every day is different in our busy marine service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.
Responsibilities
  • Manage a team of marine service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
  • Ensure repairs and maintenance tasks are completed in a timely manner
  • Mentor employees on best practices for improving sales and customer service techniques
  • Oversee day-to-day operations of the service department
  • Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
Qualifications
  • High school diploma or GED required bachelors degree preferred
  • Valid state-issued drivers license and clean driving record are required
  • Successful completion of a pre-employment drug and background screening
  • At least two years of experience as an marine service writer or service advisor is required. Experience as an marine service manager is preferred
  • Deep understanding of marine technology, marine service technician job duties, and marine repair services is required