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Service Manager Jobs in Bothell, WA (NOW HIRING)

Windsor Communities

Service Manager

Kirkland, WA · On-site

$71K - $88K/yr

Description Position at Windsor Communities Service Manager Windsor Bothell - Bothell, WA Compensation: Our company considers a range of factors including education and experience when determining ...

The Contractor Consultants

Service Manager

Everett, WA · On-site

$95K - $120K/yr

Service Manager - Lead Field Operations and Drive Technical Excellence at Apollo Plumbing and Rooter Job Overview * Company: Apollo Plumbing and Rooter * Salary/Pay Rate: $95,000 to $120,000 per year ...

Apollo Plumbing and Rooter

Service Manager

Snohomish, WA

$95K - $120K/yr

Service Manager - Lead Field Operations and Drive Technical Excellence at Apollo Plumbing and Rooter Job Overview * Company: Apollo Plumbing and Rooter * Salary/Pay Rate: $95,000 to $120,000 per year ...

Peakzi

Plumbing Service Manager

Marysville, WA

$90K - $150K/yr

Plumbing Service Manager | Leadership Role | $90K-$130K+ Marysville, WA | Full-Time Lead the Team. Drive Performance. Build Something That Lasts. A great home service plumbing company is looking for ...

Midas

Automotive Service Manager

Lynnwood, WA · On-site

$24 - $30/hr

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

Hobby Lobby

Customer Service Manager

Marysville, WA · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Wsgr

Client Service Manager

Seattle, WA · Hybrid

$119K - $161K/yr

Position Overview The Client Service Manager will play a key role in advancing the firm's commitment to client service excellence. This position will support the Client Service and Client Feedback ...

Medworks

Regional Service Manager

Seattle, WA · On-site

$100K - $110K/yr

About the Role Medworks is hiring a Regional Service Manager to provide elevated leadership, operational oversight, and field support across our West Region, including Washington, Oregon, Idaho, and ...

Medworks

Regional Service Manager

Seattle, WA

$100K - $110K/yr

About the Role Medworks is hiring a Regional Service Manager to provide elevated leadership, operational oversight, and field support across our West Region, including Washington, Oregon, Idaho, and ...

Medworks Surgical

Regional Service Manager

Seattle, WA · On-site

$100K - $110K/yr

About the Role Medworks is hiring a Regional Service Manager to provide elevated leadership, operational oversight, and field support across our West Region, including Washington, Oregon, Idaho, and ...

Gallagher

Client Service Manager

Bellevue, WA

Overview At Gallagher, we're looking for a Client Service Manager to join our Commercial team. In this role, you'll work closely with clients and colleagues to provide exceptional service and deliver ...

Windsor Communities

Apartment Service Manager

Seattle, WA · On-site

$71K - $88K/yr

Description Position at Windsor Communities Service Manager Windsor Cirrus - Seattle, WA Windsor Cirrus is a high-rise style apartment community with 355 units. Compensation: Our company considers a ...

Boeing

Facilities Service Manager

Everett, WA · On-site

$135K - $165K/yr

Facilities Service Manager Company: The Boeing Company Boeing Commercial Airplanes (BCA) is seeking a Facilities Service Manager to support Tool Construction and 737NL Tool Construction Team on 3rd ...

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Showing results 1-20

All JobsService JobsService Manager JobsService Manager Jobs in Bothell, WA

Service Manager information

See Bothell, WA salary details

$36.9K

$78.2K

$132.5K

How much do service manager jobs pay per year?

As of Jul 16, 2026, the average yearly pay for service manager in Bothell, WA is $78,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,100.00 and $90,000.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How much does a service manager make?

The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

What is the role of a service manager?

A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Bothell, WA? The most popular types of Service jobs in Bothell, WA are:
What job categories do people searching Service Manager jobs in Bothell, WA look for? The top searched job categories for Service Manager jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Service Manager jobs? Cities near Bothell, WA with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Bothell, WA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $78,219 per year, or $37.6 per hour.
Service Manager

Service Manager

Windsor Communities

Kirkland, WA • On-site

$71K - $88K/yr

Full-time

PTO

Posted 21 days ago

Windsor Communities rating

9.3

Company rating: 9.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

5th of 162 rated real estate companies

Job description

Description
Position at Windsor Communities
Service Manager Windsor Bothell - Bothell, WA
Compensation: Our company considers a range of factors including education and experience when determining base compensation.
Hourly: Starting at $34.19 - $42.74 per hour, depending on years of experience, tenure, and location. Annual Starting Comp: $71,115 - $88,899.
Bonus: Average bonus potential of 10% annual bonus.
Total Annual Starting Compensation Potential:
$78,226 ($71,115 base + 10% bonus)
$97,788 ($88,899 base + 10% bonus)
Key Responsibilities:
  • General Maintenance: Perform routine maintenance tasks including plumbing, electrical, HVAC, carpentry, and appliance repairs. Maintain property curb appeal and all pool/spa/fountains.
  • Work Orders: Complete work orders efficiently and ensure they are closed out within 24 hours. Assign work orders as necessary to team members. The system currently utilized is HappyCo.
  • Unit Turnover: Prepare vacant units for new residents, including painting, cleaning, and necessary repairs. Work with vendors/contractors to manage the make ready process.
  • Emergency On-Call Repairs: Respond to emergency maintenance requests and after-hours calls in an on-call rotation. Weekend work is a requirement.
  • Preventive Maintenance: Conduct regular inspections and preventive maintenance on all equipment and systems (e.g., HVAC, plumbing, electrical, Fire & Life Safety) to ensure proper functioning and to prevent potential issues.
  • Safety and Compliance: Ensure compliance with all safety regulations and policies. Maintain a clean and safe working environment using proper PPE (Personal Protective Equipment).
  • Inventory Management: Manage and track inventory of maintenance supplies and equipment. Order supplies, create purchase orders and process invoices.
  • Record Keeping: Maintain accurate records of maintenance activities, repairs and daily mechanical rounds. Utilize computer, smart phone, and tablet.
  • Customer Service: Interact with residents in a professional and courteous manner, addressing their concerns promptly and effectively. Support the company's values and culture. Interact professionally with contractors, vendors, and suppliers.
  • Team Collaboration: Work closely with the property management team to identify and resolve maintenance issues.

Supervisory Responsibilities:
  • Strong leadership, create a positive team environment, and maintain a strong sense of morale while being a positive role model
  • Familiarity with budget monitoring and contract management
  • Experience ordering supplies, creating purchase orders, and processing invoices
  • Experience managing employees, scheduling and overseeing vendors, contractors and suppliers

Benefits:
  • Enjoy a 40% housing discount (pending standard credit and background approval for all occupants), with the opportunity to increase to 50% after just two years of employment with us!
  • 10% annual bonus potential.
  • Annual PTO including:
    • 1 hour of paid sick and safe time for every 30 hours worked, 10 days of paid vacation time accrued bi-weekly, 6 weeks of paid parental leave after completing one year of employment, 10 paid holidays annually, and up to 3 floating days.
  • Bi-annual regional sales, service, and performance awards.
  • Cellphone stipend of $50/month, annual shoe/accessory allowance, and tuition assistance.

This position is also eligible for bonus and benefits. For more information, visit: Benefits!
Your Skills & Experience:
  • Education: High school diploma or GED. Technical training or certifications in relevant fields (e.g., HVAC, plumbing, electrical) preferred.
  • Experience:
    • Minimum of 5 years of experience in apartment maintenance or a related field.
    • Minimum of 2 years in a supervisory/leadership role.
    • Familiarity with budget monitoring and contract management
    • Experience ordering supplies, creating purchase orders, and processing invoices
    • Experience managing, scheduling and overseeing vendors, contractors and suppliers
    • Proficient in using hand and power tools.
    • Strong experience in HVAC, plumbing, electrical, and general maintenance repairs.
    • Excellent problem-solving skills and attention to detail.
    • Ability to work independently and as part of a team.
    • Excellent communication and interpersonal skills.
    • Experience and ability using smart devices and property management software.
    • EPA Type II preferred or ability to become certified within 90 days of start date.
    • CPO (Certified Pool Operator) preferred or ability to become certified within 90 days of start date.

Physical Requirements:
    • Ability to lift and carry up to 50 pounds.
    • Ability to stand, walk, bend, and climb stairs/ladders for extended periods.
    • Comfortable working in various weather conditions and environments.

For the fifth year in a row, Windsor Communities is the recipient of the 2025 Kingsley Excellence Award achieving the top award for Overall Customer Service.
Windsor Communities provides training, mentoring, growth, and advancement opportunities for our valued associates. Start your Windsor career now!
Join a growing organization that embodies our core values of "Accountable, Inclusive, Energizing and Courageous," Windsor's mission is to create communities where people feel truly cared for. Start your Windsor career now!
Windsor Property Management Company is an Equal Opportunity Employer.
The company participates in the federal government's E-Verify program, which confirms employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. Click here for the "Notice of E-Verify Participation" and "Right to Work".
To report any concerns that this notice is not fully compliant with Washington law, contact [email protected].

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