Service Manager
Chesapeake, VA · On-site
About the Service Manager Role: We are hiring a Service Manager based in Chesapeake, Virgina who takes pride in building and maintaining a safe, high-performing team. You'll lead experienced techs ...
Service Manager
Chesapeake, VA · On-site
About the Service Manager Role: We are hiring a Service Manager based in Chesapeake, Virgina who takes pride in building and maintaining a safe, high-performing team. You'll lead experienced techs ...
As the Service Manager, you will play a pivotal role in supporting the daily operations of our automotive service department. You will work closely with the Service Director and collaborate with the ...
As the Service Manager, you will play a pivotal role in supporting the daily operations of our automotive service department. You will work closely with the Service Director and collaborate with the ...
As the Service Manager, you will play a pivotal role in supporting the daily operations of our automotive service department. You will work closely with the Service Director and collaborate with the ...
As the Service Manager, you will play a pivotal role in supporting the daily operations of our automotive service department. You will work closely with the Service Director and collaborate with the ...
Service Manager
Richmond, VA · On-site
Description The Service Manager is responsible for overseeing the operations of the Service Department 24/7/365. This includes but is not limited to- interacting with account managers and customers ...
Service Manager
Richmond, VA · On-site
Description The Service Manager is responsible for overseeing the operations of the Service Department 24/7/365. This includes but is not limited to- interacting with account managers and customers ...
Service Manager
Dulles, VA · On-site
The Service Manager is responsible for the customer-focused and efficient operation of the dealership's service department. The service manager will operate the department at maximum production ...
Service Manager
Dulles, VA · On-site
The Service Manager is responsible for the customer-focused and efficient operation of the dealership's service department. The service manager will operate the department at maximum production ...
Service Manager
Triangle, VA · On-site
$32/hr
Join Acento Real Estate Partners as a Service Manager! At Acento Real Estate Partners , we know great communities don't happen by accident--they're built by passionate, hard-working people who care.
Service Manager
Triangle, VA · On-site
$32/hr
Join Acento Real Estate Partners as a Service Manager! At Acento Real Estate Partners , we know great communities don't happen by accident--they're built by passionate, hard-working people who care.
Service Manager
Richmond, VA · On-site
The Service Manager is responsible for overseeing the operations of the Service Department 24/7/365. This includes but is not limited to- interacting with account managers and customers, managing ...
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Service Manager
Richmond, VA · On-site
The Service Manager is responsible for overseeing the operations of the Service Department 24/7/365. This includes but is not limited to- interacting with account managers and customers, managing ...
Service Manager
Midlothian, VA · On-site
$80K - $90K/yr
Service Manager Job Summary: The Service Manager leads branch service operations, supervising field technicians, shop technicians, and service support staff to ensure safe, efficient, and high ...
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Service Manager
Midlothian, VA · On-site
$80K - $90K/yr
Service Manager Job Summary: The Service Manager leads branch service operations, supervising field technicians, shop technicians, and service support staff to ensure safe, efficient, and high ...
Service Manager
Abingdon, VA · On-site
$55K - $60K/yr
Service Manager Purpose: Oversees service operations within the dealership to ensure internal and external customer satisfaction. Grows profitable service labor sales and exercises disciplined ...
Service Manager
Abingdon, VA · On-site
$55K - $60K/yr
Service Manager Purpose: Oversees service operations within the dealership to ensure internal and external customer satisfaction. Grows profitable service labor sales and exercises disciplined ...
Service Manager
Abingdon, VA · On-site
$55K - $60K/yr
Service Manager Purpose: Oversees service operations within the dealership to ensure internal and external customer satisfaction. Grows profitable service labor sales and exercises disciplined ...
Service Manager
Abingdon, VA · On-site
$55K - $60K/yr
Service Manager Purpose: Oversees service operations within the dealership to ensure internal and external customer satisfaction. Grows profitable service labor sales and exercises disciplined ...
Service Manager
Norfolk, VA · On-site
$90K - $105K/yr
Service Manager 123 Equipment Solutions - A Tech24 Company Location: Norfolk, VA Compensation Range: $90,000 - $105,000 Why Join Tech24? At Tech24, we invest in our technicians so you can focus on ...
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Service Manager
Norfolk, VA · On-site
$90K - $105K/yr
Service Manager 123 Equipment Solutions - A Tech24 Company Location: Norfolk, VA Compensation Range: $90,000 - $105,000 Why Join Tech24? At Tech24, we invest in our technicians so you can focus on ...
Service Manager
Ashburn, VA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Ashburn, VA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Richmond, VA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Richmond, VA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Roanoke, VA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Roanoke, VA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Chesapeake, VA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Chesapeake, VA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Ashburn, VA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Ashburn, VA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Suffolk, VA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Suffolk, VA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Charlottesville, VA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Charlottesville, VA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Suffolk, VA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Suffolk, VA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager information
See Virginia salary details
$32.7K - $40.4K
6% of jobs
$40.4K - $48.1K
11% of jobs
$51.9K is the 25th percentile. Wages below this are outliers.
$48.1K - $55.8K
16% of jobs
$55.8K - $63.5K
16% of jobs
The median wage is $63.8K / yr.
$63.5K - $71.2K
15% of jobs
$77K is the 75th percentile. Wages above this are outliers.
$71.2K - $79K
14% of jobs
$79K - $86.7K
9% of jobs
$86.7K - $94.4K
5% of jobs
$94.4K - $102.1K
4% of jobs
$102.1K - $109.8K
2% of jobs
$109.8K - $117.5K
1% of jobs
$32.7K
$69.4K
$117.5K
How much do service manager jobs pay per year?
As of Jul 13, 2026, the average yearly pay for service manager in Virginia is $69,370.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,600.00 and $79,800.00 per year, depending on experience, location, and employer.
What Is a Service Manager?
Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.
What are high paying manager jobs?
High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.
Is a CSA job stressful?
A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.
What is the difference between Service Manager vs Customer Service Supervisor?
| Aspect | Service Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are common | Often requires a high school diploma or associate degree; some roles prefer customer service certifications |
| Work Environment | Oversees service departments, manages teams, and interacts with clients in service centers or corporate offices | Supervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings |
| Employer & Industry Usage | Used across industries like automotive, IT, hospitality, and facilities management | Common in retail, telecommunications, and hospitality sectors |
The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.
What does a Service Manager do?
A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.
How much does a service manager make?
The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.
How does a Service Manager typically collaborate with other departments to improve customer satisfaction?
Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.
What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?
To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
What is the role of a service manager?
A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Virginia? The most popular types of Service jobs in Virginia are:
What are popular job titles related to Service Manager jobs in Virginia? For Service Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Virginia look for? The top searched job categories for Service Manager jobs in Virginia are:
What cities in Virginia are hiring for Service Manager jobs? Cities in Virginia with the most Service Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 4 days ago
Job description
At Burwell Material Handling, people come first. Our team, our customers, and the communities we serve are the reason we exist. We're who we are today because of the people behind us. Every team member, every connection, and every customer relationship helped shape this company.
We've built our reputation by delivering smarter, safer material handling across the full lifecycle: equipment sales, rentals, service and parts, fleet telematics, and engineered automation solutions. We do it with the kind of personal attention that comes from being neither too big to care nor too small to keep up. We listen first, we move fast, and we keep our word.
Now we're growing, and we're looking for forward-thinking, motivated teammates who want to help build something meaningful. Here, your contributions count and your voice is heard.
About the Service Manager Role:
We are hiring a Service Manager based in Chesapeake, Virgina who takes pride in building and maintaining a safe, high-performing team. You'll lead experienced techs, train new ones, and foster a culture built on trust, hard work, and pride in doing things the right way-with safety always at the forefront. The Service Manager oversees service performance, repeat business, and team coordination, all backed by a crew that takes pride in their work. If you're driven, team-focused, and serious about doing great work, we want to hear from you!
What You'll Do as a Service Manager:
Skills & Experience We're Looking For:
Benefits:
All offers are contingent on passing a pre-employment drug test and background check. Burwell Material Handling is a drug-free workplace.
Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. We are an equal opportunity employer as defined by federal, state or local laws.
If you're looking to build a meaningful career, we're excited to support your goals and help you grow with us.
#BMH
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
We've built our reputation by delivering smarter, safer material handling across the full lifecycle: equipment sales, rentals, service and parts, fleet telematics, and engineered automation solutions. We do it with the kind of personal attention that comes from being neither too big to care nor too small to keep up. We listen first, we move fast, and we keep our word.
Now we're growing, and we're looking for forward-thinking, motivated teammates who want to help build something meaningful. Here, your contributions count and your voice is heard.
About the Service Manager Role:
We are hiring a Service Manager based in Chesapeake, Virgina who takes pride in building and maintaining a safe, high-performing team. You'll lead experienced techs, train new ones, and foster a culture built on trust, hard work, and pride in doing things the right way-with safety always at the forefront. The Service Manager oversees service performance, repeat business, and team coordination, all backed by a crew that takes pride in their work. If you're driven, team-focused, and serious about doing great work, we want to hear from you!
What You'll Do as a Service Manager:
- Oversee all aspects of the Service Department, prioritizing high-quality service and customer satisfaction
- Drive profitable growth of service labor while managing department expenses
- Create and manage annual department goals, budget, and marketing plans
- Lead and implement service process improvements across the team
- Handle escalated concerns from customers or team members professionally and promptly
- Support technicians with diagnostics and ensure technical accuracy
- Build, train, and retain a strong team through development plans and mentorship
- Enforce safety regulations and maintain a safe working environment
- Collaborate with regional and corporate leadership on performance and strategy
- Willingness to travel to support other branches
Skills & Experience We're Looking For:
- 3-5 years of management experience in machinery or a related service industry (material handling preferred)
- Strong leadership and team development experience
- Proven ability to grow service revenue and improve customer satisfaction
- Technical knowledge and experience assisting with equipment diagnostics
- Strong communication and decision-making skills
- Ability to analyze reports and drive continuous improvement
- Valid driver's license with an acceptable DMV record
- Ability to perform and support the physical demands of service operations
Benefits:
All offers are contingent on passing a pre-employment drug test and background check. Burwell Material Handling is a drug-free workplace.
- Competitive pay based on experience
- Excellent benefits - Medical, Dental, Vision, Accident, Short-Term Disability, Life Insurance, and 401K with Company Match
- Progressive Paid Time Off and Holidays - starting with 3 weeks PTO in your first year
- Paid parental leave for moms and dads
- Opportunities for growth and internal promotion
- Annual Community Impact Day - paid volunteer time in the places we work and live
Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. We are an equal opportunity employer as defined by federal, state or local laws.
If you're looking to build a meaningful career, we're excited to support your goals and help you grow with us.
#BMH
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.