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Service Manager Jobs in Virginia (NOW HIRING)

All Roads

Service Manager

Chesapeake, VA · On-site

$100K/yr

Service Manager - Heavy Equipment Chesapeake, VA | Vermeer All Roads Are you a seasoned Service Manager who's ready for a new challenge? Vermeer All Roads in Chesapeake, VAis searching for a customer ...

All Roads

Service Manager

Chesapeake, VA · On-site

Service Manager - Heavy Equipment Chesapeake, VA | Vermeer All Roads Are you a seasoned Service Manager who's ready for a new challenge? Vermeer All Roads in Chesapeake, VA is searching for a ...

All Roads

Service Manager

Chesapeake, VA · On-site

$100K/yr

Service Manager - Heavy Equipment Chesapeake, VA | Vermeer All Roads Are you a seasoned Service Manager who's ready for a new challenge? Vermeer All Roads in Chesapeake, VA is searching for a ...

All Roads

Service Manager

Chesapeake, VA · On-site

$100K/yr

Description Service Manager - Heavy Equipment Chesapeake, VA Vermeer All Roads Are you a seasoned Service Manager who's ready for a new challenge? Vermeer All Roads in Chesapeake, VA is searching for ...

SVM Services

Service Manager

Richmond, VA · On-site

$45K - $60K/yr

We are seeking a Service Manager to oversee a portfolio of 5-15 accounts and lead a team of 50-100 employees. This position reports directly to the area manager and is a key member of our operations ...

Matheny Motors

Service Manager

Woodbridge, VA · On-site

The Woodbridge Service Manager is responsible for overseeing the operations of the service departments daily, to ensure that all repairs and customer service interactions are of the highest quality.

Renewal by Andersen

Service Manager

Richmond, VA · On-site

The Service Manager is responsible for establishing and preserving a high customer service experience by handling customer service interactions, reports, and repairs. The Service Manager must ensure ...

Middleburg Communities

Service Manager

Glen Allen, VA · On-site

The Service Manager lives and promotes our Mission and Values. Position Overview: Maintenance Services: * Direct & oversee all aspects of maintenance of the community, including resident satisfaction ...

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Service Manager information

See Virginia salary details

$32.7K

$69.4K

$117.5K

How much do service manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for service manager in Virginia is $69,370.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,600.00 and $79,800.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Virginia?

The most popular types of Service jobs in Virginia are:

What are popular job titles related to Service Manager jobs in Virginia?

For Service Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Virginia look for?

The top searched job categories for Service Manager jobs in Virginia are:

What cities in Virginia are hiring for Service Manager jobs?

Cities in Virginia with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $69,370 per year, or $33.4 per hour.

Service Manager

All Roads

Chesapeake, VA • On-site

$100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Service Manager - Heavy Equipment
Chesapeake, VA | Vermeer All Roads
Are you a seasoned Service Manager who's ready for a new challenge? Vermeer All Roads in Chesapeake, VAis searching for a customer-focused professional who is ready to make an impact as a Service Manager. This position will manage the service department, control costs, create strong customer relationships and achieve sales/profit objectives. Additionally, the Service Manager will address customer concerns and ensure all service work is performed efficiently and effectively.
Compensation & Schedule
Salary plus commission - based on experience $100k+ OTE
Full-time position, Monday-Friday schedule
Benefits
Paid training
Medical, dental, vision, disability, and life insurance offerings (eligible on the 1st of the month after 30 days)
401(k) with company contribution
Paid vacation and sick time
Company-paid holidays
Tuition reimbursement program
Responsibilities
Monitor the service department's performance
Continually observe and mentor Service Writers to enforce good habits and ensure exceptional customer service
Communicate and dispatch service work to technicians
Maintain and build customer relationships
Work successfully with Service Writers and Technicians within the Service Department
Perform all other duties as assigned
Required Education and Experience
High School Diploma or GED required
Previous shop management experience
Prior mechanic/technician experience preferred
Exceptional written and verbal communication skills
Positive attitude with the ability to motivate employees
Excellent customer service skills
Ability to multi-task, prioritize, and work efficiently
Work Authorization / Security Clearance
Vermeer All Roads does not provide H-1B sponsorship.
AAP/EEO Statement
All Roads Company and its subsidiaries is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. All Roads will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.
Apply Today!
JoinVermeer All Roads and take the next step in your career as a Service Manager.
Employment Type: Full-Time

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