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Service Manager Jobs in Ohio (NOW HIRING)

Tire Discounters

Service Manager

Reynoldsburg, OH · On-site

$55K - $85K/yr

As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...

Tire Discounters

Service Manager

Cincinnati, OH · On-site

$55K - $85K/yr

As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...

Tire Discounters

Service Manager

Cincinnati, OH · On-site

$55K - $85K/yr

As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...

Tire Discounters

Service Manager

Dayton, OH · On-site

$55K - $85K/yr

As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...

Tire Discounters

Service Manager

Mount Orab, OH · On-site

$55K - $85K/yr

As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...

CSM COMPANIES INC GROUP

Service Manager

Zanesville, OH · On-site

The Service Manager is responsible for the Branch service department and its diesel technicians, including the efficient and profitable operation of the department while developing and maintaining a ...

Tire Discounters

Service Manager

Dayton, OH · On-site

$55K - $85K/yr

As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...

Tire Discounters

Service Manager

Groveport, OH · On-site

$55K - $85K/yr

As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...

Tire Discounters

Service Manager

Columbus, OH · On-site

$55K - $85K/yr

As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...

Tire Discounters

Service Manager

Athens, OH · On-site

$55K - $85K/yr

As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...

Tire Discounters

Service Manager

Hamilton, OH · On-site

$55K - $85K/yr

As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...

Texas Roadhouse

Service Manager

Elyria, OH · On-site

$5.25K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Tire Discounters

Service Manager

Cincinnati, OH · On-site

$55K - $70K/yr

Position Overview As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. Key ...

Maverick Group US LLC

Service Manager

Dayton, OH

$60/hr

Job Summaries The Service Manager is a working manager role responsible for performing hands-on field service while leading and mentoring the service team. This position requires strong technical ...

Tire Discounters

Service Manager

Cincinnati, OH · On-site

$55K - $85K/yr

Position Overview As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. Key ...

Texas Roadhouse

Service Manager

Elyria, OH · On-site

$5.25K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Ambient Enterprises

Service Manager

Hudson, OH · On-site

Service Manager We have an incredible opportunity to build a new Service team in the Hudson, Ohio area and we're looking for a Service Manager to understand, and exceed, our customer expectations, so ...

Alpha Automotive LLC

Service Manager

Columbus, OH · On-site

$52K - $75K/yr

Alpha Automotive is looking for a Service Manager to join our rapidly growing team! Here at Alpha Automotive, we pride ourselves on providing the best service possible for our customers by being an ...

Firestone Complete Auto Care

Service Manager

Canton, OH

$21 - $25/hr

Service Manager Location: Firestone Complete Auto Care - Canton Harmont Overview: Firestone Complete Auto Care is seeking a dedicated and experienced Service Manager to join our team. This position ...

Interstate Trailer

Service Manager

Franklin, OH

Commercial Vehicle Service Manager Interstate Utility Trailer Service Manager - Franklin OH Interstate Utility Trailer, a semi-trailer dealership and full-service semi-trailer repair shop is looking ...

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All JobsService Manager JobsService Manager Jobs in Ohio

Service Manager information

See Ohio salary details

$31.4K

$66.5K

$112.7K

How much do service manager jobs pay per year?

As of May 28, 2026, the average yearly pay for service manager in Ohio is $66,521.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,400.00 and $76,500.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

More about Service Manager jobs
What are the most commonly searched types of Service jobs in Ohio? The most popular types of Service jobs in Ohio are:
What are popular job titles related to Service Manager jobs in Ohio? For Service Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Ohio look for? The top searched job categories for Service Manager jobs in Ohio are:
What cities in Ohio are hiring for Service Manager jobs? Cities in Ohio with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Ohio as of May 2026, with employment types broken down into 100% Full Time. Highlights an 96% In-person, 1% Hybrid, and 3% Remote job distribution, with an average salary of $66,521 per year, or $32 per hour.
Service Manager

Service Manager

Tire Discounters

Reynoldsburg, OH • On-site

$55K - $85K/yr

Full-time

Posted 6 days ago

Tire Discounters rating

6.1

Company rating: 6.1 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

227th of 325 rated vehicle maintenance

Job description

Join the Tire Discounters Family -- Drive Your Career Forward!
About Us:
Tire Discounters, the nation's largest family-owned and operated tire & service business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care for our nearly 2,300 team members. We offer diverse career paths, industry-leading training, and a commitment to our core values.
As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo.
Your Role as a Service Manager:
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store.
What You'll Do:
  • Coach, mentor, and train shop employees, manage performance, and assist the General Manager with hiring.
  • Responsible for the smooth operation of the shop, which includes bay management and workflow of the location.
  • Serves as a liaison providing clear communication between the shop, counter staff and customers.
  • Ensure all inspection and diagnostic procedures are followed while providing the customer with professional, timely recommendations.
  • Promote safety while ensuring quality and service standards by leading a team to deliver outstanding customer service.

Requirements
  • Experience in automotive service/repair (certifications preferred).
  • Management experience with strong leadership skills.
  • Excellent communication and multitasking abilities.
  • Strong work ethic and goal-oriented mindset.
  • Valid driver's license and availability to work Saturdays.
  • Ability to stand for long periods, bend, and lift up to 75 lbs.
  • Authorized to work in the USA (18+).
  • Comfortable with occasional mechanical hazards and outdoor conditions.

Career Path
Service Manager → General Manager → Regional Manager
Compensation
Pay: $55,000 - $85,000+ annually
Service Managers are paid a weekly hourly rate, and earn monthly individual spiffs as well as participating in the monthly store bonus.
Why Tire Discounters?
  • Growth Opportunities: well defined paths for career advancement. Many leaders within our family cut their teeth in the store.
  • Skill Development: Paid company training at all levels, led by master certified trainers and experienced leaders. We offer a company tool program as well!
  • Competitive Pay & Benefits: Solid compensation plan and a full suite of benefits to choose from.
  • Supportive Team: You'll roll with the best team in the business. Since day one, we've been family-owned and operated, and that shows!

What Tire Discounters employees say

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