Service Manager Location: Marysville, OH Description The Service Manager is responsible for overseeing the daily operations, performance, and progress of all automotive repair and service-related ...
Service Manager Location: Marysville, OH Description The Service Manager is responsible for overseeing the daily operations, performance, and progress of all automotive repair and service-related ...
Service Manager
Marysville, OH · On-site
Service Manager Location: Marysville, OH Description The Service Manager is responsible for overseeing the daily operations, performance, and progress of all automotive repair and service-related ...
Service Manager
Marysville, OH · On-site
Service Manager Location: Marysville, OH Description The Service Manager is responsible for overseeing the daily operations, performance, and progress of all automotive repair and service-related ...
Service Manager
Marysville, OH · On-site
Service Manager Location: Marysville, OH Description The Service Manager is responsible for overseeing the daily operations, performance, and progress of all automotive repair and service-related ...
Service Manager
Marysville, OH · On-site
Service Manager Location: Marysville, OH Description The Service Manager is responsible for overseeing the daily operations, performance, and progress of all automotive repair and service-related ...
Service Manager
Columbus, OH · On-site
Service Manager Job Summary: We are seeking a dedicated and experienced Service Manager to oversee our service department and ensure the highest level of customer satisfaction. The ideal candidate ...
Service Manager
Columbus, OH · On-site
Service Manager Job Summary: We are seeking a dedicated and experienced Service Manager to oversee our service department and ensure the highest level of customer satisfaction. The ideal candidate ...
Service Manager
Columbus, OH · On-site
Service Manager Job Summary: We are seeking a dedicated and experienced Service Manager to oversee our service department and ensure the highest level of customer satisfaction. The ideal candidate ...
Quick apply
Service Manager
Columbus, OH · On-site
Service Manager Job Summary: We are seeking a dedicated and experienced Service Manager to oversee our service department and ensure the highest level of customer satisfaction. The ideal candidate ...
Service Manager Job Summary: We are seeking a dedicated and experienced Service Manager to oversee our service department and ensure the highest level of customer satisfaction. The ideal candidate ...
Service Manager Job Summary: We are seeking a dedicated and experienced Service Manager to oversee our service department and ensure the highest level of customer satisfaction. The ideal candidate ...
Service Manager
Columbus, OH · On-site
$85 - $110/hr
Service Manager Columbus,OH, US 6881760 10 days ago Experience: Mid Level Salary: $85,000 - $110,000 per year Job Details * We are seeking an experienced Service Manager to oversee field service ...
Service Manager
Columbus, OH · On-site
$85 - $110/hr
Service Manager Columbus,OH, US 6881760 10 days ago Experience: Mid Level Salary: $85,000 - $110,000 per year Job Details * We are seeking an experienced Service Manager to oversee field service ...
Service Manager
Columbus, OH · On-site
$70K - $75K/yr
Service Manager Aramark is seeking a Service Manager to lead our service technician team and oversee our portfolio of coffee, water filtration, micro market, and vending equipment . This is a key ...
New
Service Manager
Columbus, OH · On-site
$70K - $75K/yr
Service Manager Aramark is seeking a Service Manager to lead our service technician team and oversee our portfolio of coffee, water filtration, micro market, and vending equipment . This is a key ...
New
Service Manager
Columbus, OH · On-site
WHAT YOU'LL BE DOING As the Service Manager at CPI, you will play a pivotal role in ensuring the satisfaction of both traditional Cummins Allison and CPI customers. Your primary focus will be on ...
Service Manager
Columbus, OH · On-site
WHAT YOU'LL BE DOING As the Service Manager at CPI, you will play a pivotal role in ensuring the satisfaction of both traditional Cummins Allison and CPI customers. Your primary focus will be on ...
Service Manager
Columbus, OH · On-site
$100 - $125/hr
WHAT YOU'LL BE DOING As the Service Manager at CPI, you will play a pivotal role in ensuring the satisfaction of both traditional Cummins Allison and CPI customers. Your primary focus will be on ...
Service Manager
Columbus, OH · On-site
$100 - $125/hr
WHAT YOU'LL BE DOING As the Service Manager at CPI, you will play a pivotal role in ensuring the satisfaction of both traditional Cummins Allison and CPI customers. Your primary focus will be on ...
Service Manager
Columbus, OH · On-site
$85 - $115/hr
As a Service Manager, you will lead your team of Service Technicians by providing assistance, guidance, and training. You will have the opportunity to manage and monitor the performance of service ...
Service Manager
Columbus, OH · On-site
$85 - $115/hr
As a Service Manager, you will lead your team of Service Technicians by providing assistance, guidance, and training. You will have the opportunity to manage and monitor the performance of service ...
Service Manager
Reynoldsburg, OH · On-site
$60K - $85K/yr
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Reynoldsburg, OH · On-site
$60K - $85K/yr
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Dublin, OH · On-site
$75K - $100K/yr
What You'll Do As our Service Manager, you'll be the front line of our service department--leading the charge to deliver top-tier support for our customers and equipment. From managing technician ...
Quick apply
Service Manager
Dublin, OH · On-site
$75K - $100K/yr
What You'll Do As our Service Manager, you'll be the front line of our service department--leading the charge to deliver top-tier support for our customers and equipment. From managing technician ...
Service Manager
Columbus, OH · On-site
WHAT YOU'LL BE DOING As the Service Manager at CPI, you will play a pivotal role in ensuring the satisfaction of both traditional Cummins Allison and CPI customers. Your primary focus will be on ...
Service Manager
Columbus, OH · On-site
WHAT YOU'LL BE DOING As the Service Manager at CPI, you will play a pivotal role in ensuring the satisfaction of both traditional Cummins Allison and CPI customers. Your primary focus will be on ...
Service Manager
Dublin, OH · On-site
$75K - $100K/yr
What You'll Do As our Service Manager, you'll be the front line of our service department--leading the charge to deliver top-tier support for our customers and equipment. From managing technician ...
Quick apply
Service Manager
Dublin, OH · On-site
$75K - $100K/yr
What You'll Do As our Service Manager, you'll be the front line of our service department--leading the charge to deliver top-tier support for our customers and equipment. From managing technician ...
Service Manager
Pickerington, OH · On-site
$60K - $85K/yr
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Pickerington, OH · On-site
$60K - $85K/yr
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Hilliard, OH · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Hilliard, OH · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Hilliard, OH · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Hilliard, OH · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Columbus, OH · On-site
$22 - $25/hr
GAME TIME ENERGY, LIFETIME EXPERIENCE As a Service Manager, you'll oversee takeout operations and guest entry experience. You will assist in managing shift operations and will coach team members to ...
Service Manager
Columbus, OH · On-site
$22 - $25/hr
GAME TIME ENERGY, LIFETIME EXPERIENCE As a Service Manager, you'll oversee takeout operations and guest entry experience. You will assist in managing shift operations and will coach team members to ...
Service Manager
Columbus, OH · On-site
$22 - $25/hr
GAME TIME ENERGY, LIFETIME EXPERIENCE As a Service Manager, you'll oversee takeout operations and guest entry experience. You will assist in managing shift operations and will coach team members to ...
Service Manager
Columbus, OH · On-site
$22 - $25/hr
GAME TIME ENERGY, LIFETIME EXPERIENCE As a Service Manager, you'll oversee takeout operations and guest entry experience. You will assist in managing shift operations and will coach team members to ...
Service Manager information
See Columbus, OH salary details
$30.1K - $37.1K
6% of jobs
$37.1K - $44.2K
11% of jobs
$47.6K is the 25th percentile. Wages below this are outliers.
$44.2K - $51.3K
16% of jobs
$51.3K - $58.4K
16% of jobs
The median wage is $58.6K / yr.
$58.4K - $65.4K
15% of jobs
$70.7K is the 75th percentile. Wages above this are outliers.
$65.4K - $72.5K
14% of jobs
$72.5K - $79.6K
9% of jobs
$79.6K - $86.7K
5% of jobs
$86.7K - $93.8K
4% of jobs
$93.8K - $100.8K
2% of jobs
$100.8K - $107.9K
1% of jobs
$30.1K
$63.7K
$107.9K
How much do service manager jobs pay per year?
As of Sep 7, 2026, the average yearly pay for service manager in Columbus, OH is $63,715.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,400.00 and $73,300.00 per year, depending on experience, location, and employer.
What is a service manager?
Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.
What does a service manager do?
A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.
What are the key skills and qualifications needed to thrive as a service manager, and why are they important?
To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
How does a service manager typically collaborate with other departments to improve customer satisfaction?
Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.
What is the difference between Service Manager vs Customer Service Supervisor?
| Aspect | Service Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are common | Often requires a high school diploma or associate degree; some roles prefer customer service certifications |
| Work Environment | Oversees service departments, manages teams, and interacts with clients in service centers or corporate offices | Supervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings |
| Employer & Industry Usage | Used across industries like automotive, IT, hospitality, and facilities management | Common in retail, telecommunications, and hospitality sectors |
The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.
Is a service manager a stressful job?
A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Columbus, OH?
The most popular types of Service jobs in Columbus, OH are:
What are popular job titles related to Service Manager jobs in Columbus, OH?
For Service Manager jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Columbus, OH look for?
The top searched job categories for Service Manager jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Service Manager jobs?
Cities near Columbus, OH with the most Service Manager job openings:
Penske Vehicle Services rating
8.2
Based on 22 frontline employees who took The Breakroom Quiz
67th of 375 rated vehicle maintenance
Job description
Position: Service Manager
Location: Marysville, OH
Description
The Service Manager is responsible for overseeing the daily operations, performance, and progress of all automotive repair and service-related activities within the Honda Service Center. This role provides leadership, guidance, and support to the Service Department team while ensuring high-quality vehicle repairs, operational efficiency, and exceptional customer experience.
The Service Manager will supervise technical operations, coordinate workflow among Automotive Technicians, and drive continuous improvement through effective communication, training, and team development.
Essential Job Functions:
Coordinate and provide daily direction in oversight of the companys vehicle repair process, including, but not limited to:
- Coordinate and oversee daily vehicle repair operations to ensure efficiency, accuracy, and quality.
- Assign, prioritize, and dispatch work assignments to Automotive Technicians.
- Monitor repair progress and technician productivity to ensure timely completion of work
- Ensure vehicle diagnostics and repairs are performed in accordance with manufacturer and company standards.
- Collaborate with internal departments to communicate repair needs, diagnoses, and status updates.
- Provide day-to-day leadership, coaching, and support to Service Department personnel.
- Promote a culture of teamwork, accountability, and continuous improvement.
- Facilitate daily team communications and operational meetings.
- Identify and support employee training and development opportunities to enhance technical and customer service capabilities.
- Respond proactively to customer concerns and service-related needs.
- Foster positive customer relationships by ensuring a professional and customer-focused service environment.
- Maintain high standards of customer satisfaction and service quality.
- Serve as a point of escalation for service-related issues when necessary.
- Ensure compliance with company policies, procedures, and safety standards.
- Support operational initiatives and departmental goals as assigned.
- Perform other duties as assigned by management based on business needs.
Requirements:
- Must have valid drivers license and ability to drive manual transmission vehicles
- 1-2 years of experience managing/leading a Team required
- 2-3 years previous automotive repair experience required
- Strong analytical and computer skills
- MS Office Suite (Word, Excel, Power Point, etc.) some proprietary systems helpful
- Excellent customer service skills; strong verbal and written communication
- Lifting Requirements: 5 40 lbs.
- Requires a moderate to high level of physical activity
Lifting Requirements: 5 50 lbs.
Physical Requirements: Requires moderate to high level of physical activity
What Penske Vehicle Services employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Penske Vehicle Services
Sourced by ZipRecruiter
Industry
Motor vehicle manufacturing
Company size
501 - 1,000 Employees
Headquarters location
Troy, MI, US
Year founded
1986