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Service Manager Jobs in Delaware, OH (NOW HIRING)

Service Manager Location: Marysville, OH Description The Service Manager is responsible for overseeing the daily operations, performance, and progress of all automotive repair and service-related ...

Service Manager Location: Marysville, OH Description The Service Manager is responsible for overseeing the daily operations, performance, and progress of all automotive repair and service-related ...

Service Manager Location: Marysville, OH Description The Service Manager is responsible for overseeing the daily operations, performance, and progress of all automotive repair and service-related ...

Service Manager Job Summary: We are seeking a dedicated and experienced Service Manager to oversee our service department and ensure the highest level of customer satisfaction. The ideal candidate ...

Service Manager Job Summary: We are seeking a dedicated and experienced Service Manager to oversee our service department and ensure the highest level of customer satisfaction. The ideal candidate ...

Service Manager

Reynoldsburg, OH · On-site

$55K - $85K/yr

As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...

Service Manager

Columbus, OH · On-site

$55K - $85K/yr

As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...

As Service Manager, you won't just maintain a property--you'll lead a team, elevate standards, and create a place residents are proud to call home. Your leadership keeps the lights on, the water ...

Responsibilities As a Service Manager, you will: * Assists all customers with service needs * Answering incoming phone calls with a positive attitude * Operate computer and paper cataloging systems ...

WHAT YOU'LL BE DOING As the Service Manager at CPI, you will play a pivotal role in ensuring the satisfaction of both traditional Cummins Allison and CPI customers. Your primary focus will be on ...

WHAT YOU'LL BE DOING As the Service Manager at CPI, you will play a pivotal role in ensuring the satisfaction of both traditional Cummins Allison and CPI customers. Your primary focus will be on ...

Service Manager

Dublin, OH · On-site

$75K - $100K/yr

What You'll Do As our Service Manager, you'll be the front line of our service department--leading the charge to deliver top-tier support for our customers and equipment. From managing technician ...

Service Manager

Dublin, OH · On-site

$75K - $100K/yr

What You'll DoAs our Service Manager, you'll be the front line of our service department--leading the charge to deliver top-tier support for our customers and equipment. From managing technician ...

The Service Manager is a member of the Property Management team and is primarily responsible for effective and efficient management of all open service jobs and preventative maintenance for our ...

The Service Manager is a member of the Property Management team and is primarily responsible for effective and efficient management of all open service jobs and preventative maintenance for our ...

GAME TIME ENERGY, LIFETIME EXPERIENCE As a Service Manager, you'll oversee takeout operations and guest entry experience. You will assist in managing shift operations and will coach team members to ...

Service Manager

Marysville, OH · On-site

$21 - $24/hr

GAME TIME ENERGY, LIFETIME EXPERIENCE As a Service Manager, you'll oversee takeout operations and guest entry experience. You will assist in managing shift operations and will coach team members to ...

GAME TIME ENERGY, LIFETIME EXPERIENCE As a Service Manager, you'll oversee takeout operations and guest entry experience. You will assist in managing shift operations and will coach team members to ...

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Service Manager information

See Delaware, OH salary details

$31.3K

$66.4K

$112.5K

How much do service manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for service manager in Delaware, OH is $66,413.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,400.00 and $76,400.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
What are the most commonly searched types of Service jobs in Delaware, OH? The most popular types of Service jobs in Delaware, OH are:
What are popular job titles related to Service Manager jobs in Delaware, OH? For Service Manager jobs in Delaware, OH, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Delaware, OH look for? The top searched job categories for Service Manager jobs in Delaware, OH are:
What cities near Delaware, OH are hiring for Service Manager jobs? Cities near Delaware, OH with the most Service Manager job openings:
Infographic showing various Service Manager job openings in Delaware, OH as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $66,413 per year, or $31.9 per hour.

Other

Posted 24 days ago


Penske Vehicle Services rating

8.2

Company rating: 8.2 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

64th of 363 rated vehicle maintenance


Job description

Position: Service Manager

Location: Marysville, OH

Description

The Service Manager is responsible for overseeing the daily operations, performance, and progress of all automotive repair and service-related activities within the Honda Service Center. This role provides leadership, guidance, and support to the Service Department team while ensuring high-quality vehicle repairs, operational efficiency, and exceptional customer experience.

The Service Manager will supervise technical operations, coordinate workflow among Automotive Technicians, and drive continuous improvement through effective communication, training, and team development.

Essential Job Functions:

Coordinate and provide daily direction in oversight of the companys vehicle repair process, including, but not limited to:

  • Coordinate and oversee daily vehicle repair operations to ensure efficiency, accuracy, and quality.
  • Assign, prioritize, and dispatch work assignments to Automotive Technicians.
  • Monitor repair progress and technician productivity to ensure timely completion of work
  • Ensure vehicle diagnostics and repairs are performed in accordance with manufacturer and company standards.
  • Collaborate with internal departments to communicate repair needs, diagnoses, and status updates.
  • Provide day-to-day leadership, coaching, and support to Service Department personnel.
  • Promote a culture of teamwork, accountability, and continuous improvement.
  • Facilitate daily team communications and operational meetings.
  • Identify and support employee training and development opportunities to enhance technical and customer service capabilities.
  • Respond proactively to customer concerns and service-related needs.
  • Foster positive customer relationships by ensuring a professional and customer-focused service environment.
  • Maintain high standards of customer satisfaction and service quality.
  • Serve as a point of escalation for service-related issues when necessary.
  • Ensure compliance with company policies, procedures, and safety standards.
  • Support operational initiatives and departmental goals as assigned.
  • Perform other duties as assigned by management based on business needs.

Requirements:

  • Must have valid drivers license and ability to drive manual transmission vehicles
  • 1-2 years of experience managing/leading a Team required
  • 2-3 years previous automotive repair experience required
  • Strong analytical and computer skills
  • MS Office Suite (Word, Excel, Power Point, etc.) some proprietary systems helpful
  • Excellent customer service skills; strong verbal and written communication
  • Lifting Requirements: 5 40 lbs.
  • Requires a moderate to high level of physical activity

Lifting Requirements: 5 50 lbs.

Physical Requirements: Requires moderate to high level of physical activity


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