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Service Manager Jobs in Minnesota (NOW HIRING)

The Service Manager will oversee the day-to-day operations of the Electrical, Sales and Insulation departments. Ensuring high-quality service delivery, efficient operations, customer satisfaction ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Responsibilities include overseeing daily service operations, managing and developing staff, and ensuring exceptional customer satisfaction. The ideal candidate will be dependable, motivated, and ...

Responsibilities include overseeing daily service operations, managing and developing staff, and ensuring exceptional customer satisfaction. The ideal candidate will be dependable, motivated, and ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Service Manager

Minnetonka, MN · On-site

$80K - $100K/yr

Lead and manage all service department operations and activities. * Work in conjunction with the sales team to identify and support new service offerings, programs, and initiatives to drive revenue ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Service Manager

Owatonna, MN · On-site

$70K - $100K/yr

Our Service Manager is a "pro" at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You understand the balance between technical acumen and soft skills ...

Responsibilities include overseeing daily service operations, managing and developing staff, and ensuring exceptional customer satisfaction. The ideal candidate will be dependable, motivated, and ...

Join the Titan Machinery team as a Service Manager where you will manage the store's service operations and ensure top-notch customer satisfaction. In this pivotal role, you'll oversee all aspects of ...

As a Service Manager, you will mentor, train, and work with the service team members to oversee all maintenance aspects for your community. This associate must exhibit a high level of maintenance ...

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Service Manager information

See Minnesota salary details

$32.3K

$68.5K

$116.1K

How much do service manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for service manager in Minnesota is $68,530.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,900.00 and $78,800.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
What are the most commonly searched types of Service jobs in Minnesota? The most popular types of Service jobs in Minnesota are:
What are popular job titles related to Service Manager jobs in Minnesota? For Service Manager jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Minnesota look for? The top searched job categories for Service Manager jobs in Minnesota are:
What cities in Minnesota are hiring for Service Manager jobs? Cities in Minnesota with the most Service Manager job openings:

Service Manager

Any Hour Group

Waseca, MN • On-site

Full-time

Posted 5 days ago


Job description

Connors Plumbing, Heating & Air is a residential service company specializing in Plumbing, Heating & Air and has been in business for over 75 years. We provide a great environment and culture focused on growth, development, and retention. We continue to grow every year and are looking for full-time employees to join our team.

The Service Manager will oversee the day-to-day operations of the Electrical, Sales and Insulation departments. Ensuring high-quality service delivery, efficient operations, customer satisfaction, and other tasks and responsibilities as required to maintain efficient department operations. Your role involves managing a team of skilled technicians, ensuring that all service calls are handled efficiently and professionally. You will be responsible for monitoring job performance and maintaining compliance with safety regulations and industry standards.  

Additionally, you will handle customer inquiries and complaints, develop training programs for staff, and implement strategies to improve service quality and operational efficiency. Your ability to manage resources effectively, provide exceptional customer service, and drive team performance will be crucial to your success in this role. Prior Service Technician experience is helpful to understand what a successful service team will look like

Qualifications
  • Previous Manager Experience 
  • Electrical, Insulation and Sales experience preferred
  • Pre-employment background check
  • Pre-employment drug screen
  • Valid drivers license
  • Have and maintain a clean driving record