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Service Manager Jobs in Rochester, MN (NOW HIRING)

Pomp's Tire Service

Service Manager

Rochester, MN · On-site

$55K - $65K/yr

We're currently looking for a Service Manager to join our team and play a critical part in our daily operations. This dynamic role collaborates directly with customers to schedule their service needs.

Texas Roadhouse

Service Manager

Rochester, MN · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Rochester, MN · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

EquipmentShare

Service Manager

Rochester, MN

$75K - $105K/yr

We're hiring a Service Manager at our rental facility in Rochester, MN, and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future ...

pompstire

Service Manager

Rochester, MN

We're currently looking for a Service Manager to join our team and play a critical part in our daily operations. This dynamic role collaborates directly with customers to schedule their service needs.

pompstire

Service Manager

Rochester, MN · On-site

We're currently looking for a Service Manager to join our team and play a critical part in our daily operations. This dynamic role collaborates directly with customers to schedule their service needs.

Hy-Vee, Inc.

Service Manager

Rochester, MN · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

HyVee

Service Manager

Rochester, MN · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

HyVee

Service Manager

Rochester, MN

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

HyVee

Service Manager

Rochester, MN · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

MIDWEST MACHINERY CO

Service Manager

Wanamingo, MN · On-site

Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable ...

EquipmentShare

Service Manager

Rochester, MN · On-site

$75K - $105K/yr

We're hiring a Service Manager at our rental facility in Rochester, MN, and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future ...

HyVee

Service Manager

Rochester, MN · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

Hy-Vee, Inc.

Service Manager

Rochester, MN · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

Hy-Vee, Inc.

Service Manager

Rochester, MN · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

Rentokil

Service Manager

Byron, MN

Our Service Managers play a key leadership role in our local Terminix branches. This role is all about leading and motivating our local Pest Technician Teams to provide outstanding service delivery ...

New

Texas Roadhouse

Assistant Service Manager

Rochester, MN · On-site

$5.2K/mo

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Texas Roadhouse

Assistant Service Manager

Rochester, MN · On-site

$5.2K/mo

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Five Below

Customer Service Manager

Rochester, MN · On-site

$15/hr

Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations, ensuring front end ...

Gallagher

Personal Lines Client Service Manager

Rochester, MN · Hybrid

$35K - $48K/yr

We're looking for a Personal Lines Client Service Manager to join our team and help us deliver exceptional service to our clients. This hybrid role offers the opportunity to work both remotely and in ...

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Showing results 1-20

All JobsService Manager JobsService Manager Jobs in Rochester, MN

Service Manager information

See Rochester, MN salary details

$33.5K

$71.1K

$120.5K

How much do service manager jobs pay per year?

As of Jul 5, 2026, the average yearly pay for service manager in Rochester, MN is $71,125.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,900.00 and $81,800.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How much does a service manager make?

The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

What is the role of a service manager?

A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Rochester, MN? The most popular types of Service jobs in Rochester, MN are:
What are popular job titles related to Service Manager jobs in Rochester, MN? For Service Manager jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Rochester, MN look for? The top searched job categories for Service Manager jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Service Manager jobs? Cities near Rochester, MN with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Rochester, MN as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $71,125 per year, or $34.2 per hour.
Service Manager

Service Manager

Pomp's Tire Service

Rochester, MN • On-site

$55K - $65K/yr

Full-time

Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Pomp's Tire Service rating

7.1

Company rating: 7.1 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

146th of 335 rated vehicle maintenance

Job description

At Pomp's, we don't idle-we drive careers forward! As a leading tire service company since 1939, we're built on hard work, dedication, and a commitment to excellence.
We're currently looking for a Service Manager to join our team and play a critical part in our daily operations. This dynamic role collaborates directly with customers to schedule their service needs. If you're looking for growth opportunities within a successful company, this is the perfect place for you - many of our Store Managers started in this position!
Why Join Us?
  • Comprehensive Benefits - Eligible to enroll in medical, dental, vision at affordable rates
  • Supplemental Benefits - Eligible to enroll in life insurance, Short- & Long-Term Disability, Critical Illness Insurance, Accident Insurance, Death and Dismemberment Insurance, and Hospital Indemnity Insurance
  • Retirement Savings - 401(k) with company match
  • Paid Time Off - Holidays, sick time, vacation, and special "Happy Days" for life events available day one
  • Employee Discounts - Save on company products
  • Career Growth - Opportunities for skill development and advancement

What You'll Do:
  • Diagnose tire issues and recommend effective solutions
  • Handle incoming calls and respond to customer inquiries promptly
  • Delegate tasks to service employees to maintain workflow and efficiency
  • Support inventory management to ensure proper stock levels
  • Assist in the shop to help maintain production levels
  • Follow up on past-due accounts to ensure timely payments
  • Ensure service employees receive proper training and development
  • Maintain a clean and organized workspace at all times
  • Perform additional duties as assigned by the manager

What You Need:
  • High School Diploma or equivalent required
  • Valid Driver's License and ability to pass pre-employment driver's file
  • Preferred: Experience in management and sales
  • Strongly preferred: Previous experience in the tire industry
  • Ability to read and verify work order details accurately
  • Strong ability to maintain confidentiality of personal and business information
  • Familiarity with MaddenCo software system is a plus
  • Exceptional communication skills, with the ability to engage effectively with both internal and external customers and co-workers
  • Ability to lift, carry, or move up to 50 pounds regularly; occasionally lift, push, or move 100 pounds

Don't let your career stall-put it in drive with Pomp's Tire Service! Apply today!
EEO Employer - Disability/Veteran/Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information

What Pomp's Tire Service employees say

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