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Service Manager Jobs in Duluth, MN (NOW HIRING)

Bridgestone Americas, Inc.

Service Manager

Superior, WI · On-site

$19.57 - $29.36/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Bridgestone

Service Manager

Superior, WI · On-site

$19.57 - $29.36/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Bridgestone Americas, Inc

Service Manager

Superior, WI · On-site

$19.57 - $29.36/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Car Guys Inc.

Automotive Service Manager

Cloquet, MN · On-site

$125K - $185K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

You must have a solid track record as a Service Manager. You must have a desire to be the best at what you do. Must have a keen knowledge and understanding of the how the Service and parts ...

Huntelec

Electrical Service Manager

Duluth, MN · Hybrid

$107K - $136K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Summary The Service Manager will lead our Service Department, ensuring exceptional service delivery and customer satisfaction. This role involves managing service technicians, coordinating service ...

Hunt Electric

Electrical Service Manager

Duluth, MN · On-site

$107K - $136K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Summary The Service Manager will lead our Service Department, ensuring exceptional service delivery and customer satisfaction. This role involves managing service technicians, coordinating service ...

bibliu

Customer Service Manager

Superior, WI

$13/hr

Customer Service Manager Reports to: Store Manager Location: University of Wisconsin-Superior, 1605 Catlin Ave,Superior, Wisconsin54880 Contract type: Part-Time, Permanent Working hours:20 hours per ...

BibliU

Customer Service Manager

Superior, WI · On-site

$13/hr

Customer Service Manager Reports to: Store Manager Location: University of Wisconsin-Superior, 1605 Catlin Ave, Superior, Wisconsin 54880 Contract type: Part-Time, Permanent Working hours: 20 hours ...

bibliu

Customer Service Manager

Superior, WI · On-site

$13/hr

Customer Service Manager Reports to: Store Manager Location: University of Wisconsin-Superior, 1605 Catlin Ave, Superior, Wisconsin 54880 Contract type: Part-Time, Permanent Working hours: 20 hours ...

Kinseth Hospitality

Hotel Guest Service Manager

Duluth, MN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Assistant General Manager will be a split position that will handle sales and operational duties. The AGM will oversee the sales of the products and services of the hotel. They will coordinate ...

Tru by Hilton

Hotel Guest Service Manager

Duluth, MN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Assistant General Manager will be a split position that will handle sales and operational duties. The AGM will oversee the sales of the products and services of the hotel. They will coordinate ...

Essentia Health

Logistics Agreement Service Manager

Esko, MN · Hybrid

$97K - $146K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Essentia Health Distribution Center Department: 1007740 SUPPLY CHAIN MGMT - EH SS The Logistics Service Agreement Manager oversees the negotiation, implementation, and management of contracts related ...

TownePlace Suites

Hotel Guest Service Manager

Duluth, MN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manages the reservation system including inventory, rates, data base, system security, reservations, advance payments, group reservations, VIP special services, pre-blocking rooms, close out dates ...

Essentia Health

Logistics Agreement Service Manager

Esko, MN · On-site

$97K - $146K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Essentia Health Distribution Center Department: 1007740 SUPPLY CHAIN MGMT - EH SS The Logistics Service Agreement Manager oversees the negotiation, implementation, and management of contracts related ...

Miller Hill Subaru

Service Porter

Hermantown, MN · On-site

$14.50 - $17.25/hr

Any other tasks requested of the service manager or fixed ops director to help the service department run smoothly Job requirements: * Excellent customer service skills: Porters must have a positive ...

Miller Hill Subaru

Service Porter

Hermantown, MN · On-site

$15 - $18/hr

Any other tasks requested of the service manager or fixed ops director to help the service department run smoothly Job requirements: * Excellent customer service skills: Porters must have a positive ...

Miller Hill Subaru

Service Porter

Hermantown, MN · On-site

$14.50 - $17.25/hr

Any other tasks requested of the service manager or fixed ops director to help the service department run smoothly Job requirements: * Excellent customer service skills: Porters must have a positive ...

Bass Pro Shops

Boat Service Department Specialist- FT

Duluth, MN · On-site

$20.10 - $23.65/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Assists Service Manager with the creation of related IDS work order and with keeping customers informed of estimates for needed repairs and progress toward their completion. * Assists Marine GSM and ...

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Service Manager information

See Duluth, MN salary details

$32.8K

$69.5K

$117.7K

How much do service manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for service manager in Duluth, MN is $69,496.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,600.00 and $80,000.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Duluth, MN?

The most popular types of Service jobs in Duluth, MN are:

What are popular job titles related to Service Manager jobs in Duluth, MN?

For Service Manager jobs in Duluth, MN, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Duluth, MN look for?

The top searched job categories for Service Manager jobs in Duluth, MN are:

What cities near Duluth, MN are hiring for Service Manager jobs?

Cities near Duluth, MN with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Duluth, MN as of August 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 100% In-person job distribution, with an average salary of $69,496 per year, or $33.4 per hour.

Service Manager

Bridgestone Americas, Inc.

Superior, WI • On-site

$19.57 - $29.36/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Bridgestone Americas rating

7.3

Company rating: 7.3 out of 10

Based on 137 frontline employees who took The Breakroom Quiz

325th of 540 rated manufacturers

Job description

Company Overview
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.
Job Category
Retail
Position Summary
Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.
$2,000 sign-on bonus (for first-time hires)
Pay Range: $19.57 - $29.36
Bridgestone is committed to fair and lawful compensation practices. All employees receive pay that meets or exceeds the applicable minimum wage requirements.
Responsibilities
  • Assign and schedule work duties to auto service staff according to individual skill level.
  • Serve all automotive service needs of customers.
  • Oversee the hiring and training of an effective auto service team.
  • Ensure high teammate retention.
  • Maintain compliance with quality standards.
  • Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions, including proactive communication, issue resolution, and follow-up.
  • Serve as the primary point of contact for customer inquiries, feedback, and concerns, utilizing strong interpersonal skills and automotive expertise to foster long-term relationships and loyalty.
  • Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company policies and standards. Use this expertise to enhance efficiency and ensure seamless store operations.
  • Drive sales through proactive customer interactions, thorough vehicle inspections, and facilitation of communication between the back and front of the shop.
  • Provide valuable insights to the front of the shop to facilitate product and service sales, optimizing revenue generation.

Minimum Qualifications
  • High School Diploma or equivalent.
  • 4 years of auto service technical experience.
  • 1 year of service manager or service writer experience.
  • Problem solving - customer complaints.
    • Aptitude to manage inventory, scheduling, equipment maintenance, etc.
  • Capacity to lead and coach others.
    • Teammate and customer/communication skills.
    • Ability to recruit and select technicians successfully according to store requirements.
  • Willingness to continue education and remain current in automotive repair issues.
  • Must have valid automotive driver's license at all times in order to test drive customer's vehicles.

PREFERRED QUALIFICATIONS
  • 2 year degree or equivalent.

OUR CREW KNOWS BENEFITS
  • Medical, Dental and Vision - Starting day 1 for all our teammates
  • Paid vacation and holidays
  • On-the-job training and company-funded ASE certifications
  • Flexible work schedule
  • 401(k) match
  • On demand pay (daily pay) program available

OUR VALUES GIVE BACK TO YOU
  • Professional Development: No matter where you're at in your career, we've got the resources to help you level up.
  • Community Involvement: We pride ourselves on working with our local communities and giving back where we can.
  • Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.

At Bridgestone, you are Free to Be
We believe people can only provide superior service and quality to others when they feel safe bringing their chosen version of themselves to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. So, show us what you are made of, because who you are is what we need.
What we offer
At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you:
  • A supportive and engaging onboarding experience to ensure a smooth transition into our team.
  • The opportunity to develop and grow, through training and regular mentorship.
  • Corporate Social Responsibility activities.
  • A truly global, dynamic and challenging work environment.
  • Agility and work/life effectiveness and your long-term well-being.
  • An effective and inclusive team.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider all individuals for employment based on their unique merit and without regard to age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
Employment Eligibility
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

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