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Service Manager Jobs in Mahnomen, MN (NOW HIRING)

Lead a talented team of technicians as a Service Manager at RDO Equipment Co. In this position you'll manage workorders, oversee scheduling, build customer relationships and create a supportive ...

Lead a talented team of technicians as a Service Manager at RDO Equipment Co. In this position you'll manage workorders, oversee scheduling, build customer relationships and create a supportive ...

The ideal candidate will possess strong leadership skills and a passion for food service management ... contributing to a positive dining experience for all guests. Open Wednesday - Sunday, some weekends ...

An opportunity to participate in a career path program that gives you autonomy to manage your own ... Deliver top-notch service to customers: Communicate clearly, respectfully and in a timely manner ...

Service Technician

Mahnomen, MN · On-site

$28 - $42/hr

An opportunity to participate in a career path program that gives you autonomy to manage your own ... Deliver top-notch service to customers: Communicate clearly, respectfully and in a timely manner ...

An opportunity to participate in a career path program that gives you autonomy to manage your own ... Deliver top-notch service to customers: Communicate clearly, respectfully, and in a timely manner ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Service Manager information

See Mahnomen, MN salary details

$28.8K

$61.1K

$103.4K

How much do service manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for service manager in Mahnomen, MN is $61,083.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,400.00 and $70,300.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What job categories do people searching Service Manager jobs in Mahnomen, MN look for?

The top searched job categories for Service Manager jobs in Mahnomen, MN are:

What cities near Mahnomen, MN are hiring for Service Manager jobs?

Cities near Mahnomen, MN with the most Service Manager job openings:

Infographic showing various Service Manager job openings in Mahnomen, MN as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 4% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $61,083 per year, or $29.4 per hour.

Service Manager

RDO Equipment Co.

Mahnomen, MN • On-site

Full-time

Posted 10 days ago


Key responsibilities

  • Manage work orders by opening, closing, tracking progress, and ensuring smooth operations with internal systems.

  • Schedule and manage workflows by assigning technicians to appropriate jobs and coordinating their activities.

  • Communicate effectively with customers and team members to ensure smooth operations and high-quality service.


RDO Equipment rating

8.5

Company rating: 8.5 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

11th of 739 rated retailers


Job description

Ready to take your career to the next level? Lead a talented team of technicians as a Service Manager at RDO Equipment Co. In this position you'll manage workorders, oversee scheduling, build customer relationships and create a supportive, productive shop environment. Join the team today and build a career you're proud of.
What's in it For You:
  • $60,000-$85,000 / year
  • 24% bonus potential
  • A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page.
  • A company that lives by its core values: they're not just words on a wall, they're how we work, grow and lead. Learn more about our core values.

Why RDO?
When you join RDO Equipment Co., you'll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world's leading equipment and technology manufacturers, but we're a people business first. RDO has grown from humble roots, guided by a family's values, and shaped by the strengths, voices and entrepreneurism of our team members.
RDO's customers in and around Mahnomen do the important work of feeding the nation while creating a positive lift in their communities. They value knowledgeable partners who work with them to help them succeed every day - regardless of what the growing season brings. Ready to join them?
What You Will Do:
  • Managing Work Orders: Staying on top of work orders is key. This means opening and closing orders, keeping track of progress and making sure everything runs smoothly with internal systems.
  • Scheduling and Workflow Management: It's all about assigning the right techs to the right jobs at the right time. You'll be juggling schedules, managing workflows, and making sure everyone knows where they need to be.
  • Deliver top-notch service to customers: Communicate clearly, respectfully and in a timely manner with customers during the repair process.
  • Communication: Whether you're connecting with the team or keeping customers in the loop, your main priority is to keep everything running smoothly and ensure everyone is aligned.
  • Team Management and Development: Leading a team of techs means motivating them, supporting their growth, and handling any issues that come up. It's all about building a strong, talented crew.
  • Customer Service and Relationship Building: Happy customers are the best customers. You'll be making sure they're satisfied, building strong relationships, and delivering a world class experience every time.
  • For a complete list of duties and responsibilities, view the full job description here.

What You Will Need:
  • Leadership Abilities: Ready to step into a leadership role with a desire to learn and grow.
  • Customer Service Skills: You're passionate about delivering top-notch customer experiences.
  • Tech-Savvy: You're confident using computers and quick to learn new systems.
  • Experience: Familiarity with our industry is a plus, but not required - we'll support your learning.
  • Communication: You express yourself clearly, both in writing and in conversation
  • Pace: You thrive in a fast-moving environment where priorities can shift, and no two days are the same.
  • Valid Work Authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You'll Love it Here:
  • Outdoors friendly: The Mahnomen area offers hunting, fishing, hiking and snowmobiling throughout the region.
  • Culture of support: Helping each other is what we do here, join a team of support where everyone works together to grow the store.
  • Tight-knit team: Everyone is friendly in Mahnomen and gets along as they work to solve customer problems throughout the region.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What RDO Equipment employees say

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About RDO Equipment

Sourced by ZipRecruiter

RDO Equipment Co., founded in 1968 and based in Fargo, North Dakota, USA, is a pioneering enterprise in the field of agricultural and construction equipment. They are a leading dealer of John Deere and Vermeer equipment in the United States and deliver equipment solutions to 10 countries worldwide. The company prides itself on its wide-ranging products and services which extend to sales, rentals, parts, and aftersales service of equipment.

Industry

Machinery manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Fargo, ND, US

Year founded

1968

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