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Service Manager Jobs in Alexandria, MN (NOW HIRING)

Hilltop Camper and RV

Service Manager

Alexandria, MN · On-site

$75K - $100K/yr

As a Service Manager, you will leverage your customer service expertise to assist customers and employees in addressing any RV service needs while providing the best customer experience. Your innate ...

Hilltop Camper and RV

Service Manager

Alexandria, MN · On-site

$75K - $100K/yr

As a Service Manager, you will leverage your customer service expertise to assist customers and employees in addressing any RV service needs while providing the best customer experience. Your innate ...

Brenton LLC

Field Service Manager

Alexandria, MN · On-site

$90K - $130K/yr

As the Field Service Manager, you will oversee the day to day activities of the field service team and their performance. The position is located in our Alexandria, MN office. As the Field Service ...

Pro Mach, Inc.

Field Service Manager

Alexandria, MN · On-site

$90K - $130K/yr

As the Field Service Manager, you will oversee the day to day activities of the field service team and their performance. The position is located in our Alexandria, MN office. As the Field Service ...

Promachbuilt

Field Service Manager

Alexandria, MN

$90K - $130K/yr

As the Field Service Manager, you will oversee the day to day activities of the field service team and their performance. The position is located in our Alexandria, MN office. As the Field Service ...

Coborn's, Inc.

Guest Services Manager

Sauk Centre, MN · On-site

$17 - $24/hr

Employee recognition programs with monetary rewards including in-store vouchers, years of service ... We manage a variety of other retail businesses in markets where the fit is right, including Ace ...

Coborn

Guest Services Manager

Sauk Centre, MN · On-site

$48.71/hr

Previous retail/customer service experience preferred We believe that building a team of people ... We manage a variety of other retail businesses in markets where the fit is right, including Ace ...

New

Kwik Trip

Customer-Food Service

Alexandria, MN · On-site

$16 - $21.70/hr

Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...

Kwik Trip, Inc.

Customer-Food Service

Alexandria, MN · On-site

$16 - $21.70/hr

Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...

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Showing results 1-20

All JobsService JobsService Manager JobsService Manager Jobs in Alexandria, MN

Service Manager information

See Alexandria, MN salary details

$31.7K

$67.3K

$114K

How much do service manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for service manager in Alexandria, MN is $67,305.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $77,400.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Alexandria, MN?

The most popular types of Service jobs in Alexandria, MN are:

What are popular job titles related to Service Manager jobs in Alexandria, MN?

For Service Manager jobs in Alexandria, MN, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Alexandria, MN look for?

The top searched job categories for Service Manager jobs in Alexandria, MN are:

What cities near Alexandria, MN are hiring for Service Manager jobs?

Cities near Alexandria, MN with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Alexandria, MN as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $67,305 per year, or $32.4 per hour.

Service Manager

Hilltop Camper and RV

Alexandria, MN • On-site

$75K - $100K/yr

Full-time

Medical, Dental, Retirement

Posted 17 days ago

Job description

Description

At Hilltop Camper and RV our goal is to be the premier destination for outdoor fun! Our family-owned company is in the 3rd generation of ownership and has been in business since 1951. We are currently looking for a Service Manager for our Alexandria, MN location.


As a Service Manager, you will leverage your customer service expertise to assist customers and employees in addressing any RV service needs while providing the best customer experience. Your innate ability to listen and identify customer needs will enable you to guide them to the right solutions for repairing and maintaining their camper or RV. As a skilled leader, you will also manage your team to meet monthly goals, ensure profitability, and drive operational efficiency within the service department.


We're looking for a Service Manager who...

  • Understands profitability drivers
  • Excels at customer service
  • Is able to manage a team
  • Is reliable, professional, respectful, and courteous at all times
  • Is computer proficient
  • Is highly organized and able to multi-task
  • Thrives in a fast-paced, sometimes stressful environment
  • Will strictly adhere to Hilltop Camper and RV's company policies

Schedule: Monday through Friday, 8:00 am - 5:00 pm


Benefits Include:

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Health Savings Account
  • Dental insurance
  • Employee discount
  • Employee assistance program
  • Referral program
  • Vision insurance

Hilltop Camper & RV, with stores in Fridley, Oronoco, Brainerd, and Alexandria, MN, is a 3rd generation family-owned camper & RV dealership that employs approximately 130 employees and sells, services, and outfits campers and RVs. Our employees help our customers find the right solution for their family fun camping needs. Our employees provide consultative selling, appropriate financing options, a variety of parts and accessories, and quality service to their campers. We're a one-stop shop for all our customers' needs.


If you want to work for an Camper/RV dealership that is continually recognized as one of the TOP 50 DEALERS in the US and Canada, and you have the skills and experience we're looking for, then apply today!

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