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Service Manager Jobs in Rochester, MN (NOW HIRING)

Kwik Trip

Customer - Food Service

Chatfield, MN · On-site

$15 - $20.30/hr

Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...

Kwik Trip

Customer - Food Service

Stewartville, MN · On-site

$15 - $20.30/hr

Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...

Kwik Trip, Inc.

Customer - Food Service

Rochester, MN · On-site

$16 - $21.70/hr

Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...

Kwik Trip, Inc.

Customer - Food Service

Byron, MN · On-site

$15 - $20.30/hr

Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...

Kwik Trip

Customer - Food Service

Pine Island, MN · On-site

$15 - $20.30/hr

Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...

Kwik Trip, Inc.

Customer - Food Service

Rochester, MN · On-site

$16 - $21.70/hr

Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...

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Showing results 1-20

All JobsService Manager JobsService Manager Jobs in Rochester, MN

Service Manager information

See Rochester, MN salary details

$33.5K

$71.1K

$120.5K

How much do service manager jobs pay per year?

As of Jul 5, 2026, the average yearly pay for service manager in Rochester, MN is $71,125.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,900.00 and $81,800.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How much does a service manager make?

The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

What is the role of a service manager?

A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Rochester, MN? The most popular types of Service jobs in Rochester, MN are:
What are popular job titles related to Service Manager jobs in Rochester, MN? For Service Manager jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Rochester, MN look for? The top searched job categories for Service Manager jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Service Manager jobs? Cities near Rochester, MN with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Rochester, MN as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $71,125 per year, or $34.2 per hour.
Food Service Director

Food Service Director

Healthcare Services Group, Inc.

Saint Charles, MN • On-site

$51K - $53K/hr

Full-time

Posted 28 days ago

Healthcare Services Group rating

4.9

Company rating: 4.9 out of 10

Based on 458 frontline employees who took The Breakroom Quiz

191st of 210 rated facilities management

Job description

Overview

Role: Food Service Director / Dining Services Director

Join Healthcare Services Group (HCSG) as a Food Service Director, leading the dining department at a long-term care facility. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a difference!


Responsibilities

The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role requires adherence to facility menus, federal, state, and local regulations, and HCSG policies to consistently provide quality dining services.

  • Lead and support the food service team to meet quality and safety standards.
  • Maintain accurate records of income, expenditures, food supplies, personnel, and equipment while using HCSG computer software..
  • Conduct staff training, quality control, and in-service sessions; perform roles of dietary aide, cook, and dishwasher as needed.
  • Communicate directives from client managers, building occupants, and administrators to HCSG staff effectively.
  • Use protective gear, ensure safe mixing and use of cleaning solutions, and report equipment needs or malfunctions promptly.
  • Follow infection control, universal precautions, and handwashing procedures to maintain a sanitary environment.
  • Maintain consistent attendance, punctuality, and timely completion of tasks.
  • Represent HCSG positively through courteous and cooperative interactions with supervisors, co-workers, client staff, residents, and guests.
  • All other duties as assigned.

Qualifications

  • Associate’s degree or higher in food service management or hospitality, including food service or restaurant management coursework preferred.
  • Two years of experience in quantity food production/service and personnel supervision preferred.
  • Certified Dietary Manager (CDM) certification preferred (or as required by state and county law).
  • Must obtain Food Protection Manager (FPM) within the first 14 days of employment
  • Must obtain Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment.
  • Strong written and verbal communication skills.
  • Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership to perform daily tasks.
  • Compliance with COVID-19 vaccination policies
  • Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods.
  • Must be able to perform routine, repetitive tasks continuously.
  • Must be able to work around food and cleaning products.
  • Basic computer skills with the ability to maintain records and complete reports as required, including web-based reporting.
  • May be required to complete an approved sanitation and safety course.
  • Residency within the service area required

Ready to Join Us?

If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

What Healthcare Services Group employees say

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