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Service Desk Associate Jobs in Ohio (NOW HIRING)

Massage Envy PCRK

Front Desk Associate

Dayton, OH · On-site

$13.50 - $17.50/hr

Position Overview The primary responsibility of a Front Desk Associate is to deliver outstanding customer service by helping clients understand the benefits of regular massage, skin care, and stretch.

PCRK Group

Front Desk Associate

Beavercreek, OH · On-site

$13.50 - $17.50/hr

Description Position Overview The primary responsibility of a Front Desk Associate is to deliver ... FDA's will use strong communication skills to offer memberships, advanced services, enhancements ...

Massage Envy PCRK

Front Desk Associate

Beavercreek, OH · On-site

$13.50 - $17.50/hr

Position Overview The primary responsibility of a Front Desk Associate is to deliver outstanding customer service by helping clients understand the benefits of regular massage, skin care, and stretch.

PCRK Group

Front Desk Associate

Dayton, OH · On-site

$13.50 - $17.50/hr

Position Overview The primary responsibility of a Front Desk Associate is to deliver outstanding customer service by helping clients understand the benefits of regular massage, skin care, and stretch.

Soul Space

Front Desk Associate

Cleveland, OH

$17 - $20/hr

With a focus on customer service excellence, professionalism, and a keen attention to detail, you ... the front desk area is clean, organized, and adequately stocked with necessary supplies.

Scenthound

Front Desk Associate

Aurora, OH · On-site

$15 - $23/hr

We're also not your traditional big-box pet store where grooming is just a service offering ... Complimentary service membership About the Role As a Member Associate , you will be the first point ...

Schulte

Front Desk Associate - PART TIME

Perrysburg, OH · On-site

$13.25 - $17/hr

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to ... Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Scenthound

Front Desk Associate

Aurora, OH · On-site

$15 - $23/hr

We're also not your traditional big-box pet store where grooming is just a service offering ... Complimentary service membership About the Role As a Member Associate , you will be the first point ...

Soul Space

Front Desk Associate

Cleveland, OH · On-site

$13.50 - $17.50/hr

With a focus on customer service excellence, professionalism, and a keen attention to detail, you ... the front desk area is clean, organized, and adequately stocked with necessary supplies.

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All JobsService Desk Associate JobsService Desk Associate Jobs in Ohio

Service Desk Associate information

See Ohio salary details

$8

$19

$36

How much do service desk associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for service desk associate in Ohio is $19.27, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $22.64 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.
What are the most commonly searched types of Service Desk jobs in Ohio? The most popular types of Service Desk jobs in Ohio are:
What are popular job titles related to Service Desk Associate jobs in Ohio? For Service Desk Associate jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Service Desk Associate jobs in Ohio look for? The top searched job categories for Service Desk Associate jobs in Ohio are:
What cities in Ohio are hiring for Service Desk Associate jobs? Cities in Ohio with the most Service Desk Associate job openings:
Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,083 per year, or $19.3 per hour.

Hampton Inn Blue Ash, Ohio Front Desk Agent

RAINMAKER TEAM LLC

Blue Ash, OH • On-site

$13 - $15/hr

Full-time

Re-posted 8 days ago

Job description

We are seeking a friendly, professional, andcustomer-focused Front Desk Associate to join our hospitality team. The idealcandidate will provide exceptional guest service, maintain a welcomingatmosphere, and support daily front desk operations efficiently.

Position:

Front Desk Associate

Location:

Blue Ash, Ohio 45242

Employment Type:

Full-Time / Part-Time

Responsibilities:

  • Greet and welcome guests with professionalism and courtesy
  • Check guests in and out efficiently
  • Answer phone calls and respond to guest inquiries
  • Handle reservations, payments, and room assignments
  • Resolve guest concerns promptly and professionally
  • Maintain accurate records and front desk reports
  • Coordinate with housekeeping and maintenance teams
  • Ensure lobby and front desk areas remain clean and organized

Qualifications:

  • Previous front desk, customer service, or hospitality experience preferred
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Basic computer knowledge and ability to learn hotel systems
  • Professional appearance and positive attitude
  • Ability to work flexible schedules, including weekends and holidays

What We Offer:

  • Competitive pay
  • Supportive work environment
  • Career growth opportunities
  • Employee discounts and benefits (if applicable)

If you are passionate about hospitality and deliveringexcellent guest experiences, we would love to hear from you!

Apply today by sending your resume to:
[Insert Email Address]

Employment Type: FULL_TIME

Apply