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Weekend Service Desk Jobs in Ohio (NOW HIRING)

Syntricate Technologies

Service Desk

Columbus, OH · On-site

Syntricate Technologies is seeking a Service Desk professional to provide outstanding customer service and technical assistance. The role involves troubleshooting computer systems, hardware, and ...

Syntricate Technologies

Service Desk

Columbus, OH · On-site

Syntricate Technologies is looking for a Service Desk professional to provide outstanding customer service. The role involves providing technical assistance and support related to computer systems ...

Syntricate Technologies

Service Desk

Columbus, OH · On-site

The Service Desk position provides outstanding customer service at all times. * The service desks role is to provide technical assistance and support related to computer systems, hardware, or ...

Firelands Health

Service Desk Manager

Sandusky, OH · On-site

The Service Desk Manager leads subordinate staff, coordinates internal and external resources, manages service performance, supports hardware and software lifecycle needs, provides advanced ...

ASMGi

Service Desk Technician

Cleveland, OH

$31K - $52K/yr

Service Desk Technician Would you like to join us in a growing, thriving tech company with the highest levels of integrity, where we do great things for our clients every day? If this sounds like ...

IDR Healthcare

Service Desk 1

Sharonville, OH · On-site

IDR is seeking a dedicated and tech-savvy Service Desk 1 professional to join one of our top clients in Cincinnati, Ohio. This role is the first point of contact for technical assistance and provides ...

Mbandw

Service Desk Technician

Cleveland, OH · On-site

The End User Service Desk Technician is responsible for Tier 1 and certain Tier 2 tasks. This includes working service desk tickets for end users, windows server administration, and phone operations ...

QualityIP

Service Desk Technician

Kent, OH · On-site

$41K - $65K/yr

Service Desk Technician About QualityIP: QualityIP is one of the fastest-growing technology companies in the IT support industry. We offer comprehensive IT department services, including Service Desk ...

QualityIP

Service Desk Technician

Kent, OH · On-site

Service Desk Technician About QualityIP: QualityIP is one of the fastest-growing technology companies in the IT support industry. We offer comprehensive IT department services, including Service Desk ...

QualityIP

Service Desk Technician

Kent, OH

Service Desk Technician About QualityIP: QualityIP is one of the fastest-growing technology companies in the IT support industry. We offer comprehensive IT department services, including Service Desk ...

Babcock & Wilcox

IT Service Desk Supervisor

Akron, OH · On-site

The Service Desk Supervisor will oversee the daily operations of the IT Service Desk team, ensuring efficient handling of incidents and service requests while delivering exceptional customer support.

JConnect Infotech

Service Desk Support

Columbus, OH · On-site

$18.75 - $25.25/hr

Service Desk Support Service Desk Support (Assistive) A Service Desk Engineer requiring over 5+ years of experience in End User Computing, Microsoft Windows Technologies, Active Directory, and ...

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Weekend Service Desk information

See Ohio salary details

$8

$19

$36

How much do weekend service desk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for weekend service desk in Ohio is $19.27, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $22.64 per hour, depending on experience, location, and employer.

What is a weekend service desk?

Weekend Service Desk jobs involve providing technical support and assistance to users, typically during weekends when regular support staff may be unavailable. These roles can include troubleshooting hardware and software issues, answering user queries, and escalating more complex problems to higher-level technicians. Weekend Service Desk staff are essential for maintaining IT operations and ensuring that any technical disruptions are addressed promptly, even outside standard business hours.

What are the key skills and qualifications needed to thrive as a weekend service desk professional?

To thrive as a Weekend Service Desk professional, you need strong troubleshooting abilities, a solid understanding of IT fundamentals, and typically a high school diploma or relevant IT certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is important for resolving user issues efficiently. Excellent communication, patience, and multitasking skills help build rapport with users and manage multiple requests under time pressure. These skills and qualities are critical for providing prompt, effective support and maintaining high user satisfaction during off-peak hours.

What are the most common challenges faced by a weekend service desk professional, and how can they be effectively managed?

Weekend Service Desk professionals often encounter unique challenges such as handling higher volumes of urgent issues with reduced staff or support from other departments. Additionally, they may need to resolve problems for users who require immediate assistance outside regular business hours. Effective time management, strong communication skills, and thorough documentation are key to managing these situations. Building familiarity with common issues and maintaining a calm, solution-oriented approach can help ensure a smooth support experience for users during weekends.

What is the difference between Weekend Service Desk vs Help Desk Technician?

AspectWeekend Service DeskHelp Desk Technician
CertificationsITIL, CompTIA A+ often preferredCompTIA A+, HDI Support Center Analyst
Work EnvironmentTypically in IT support centers, on-site or remote during weekendsOffice or remote support, often during weekdays but can include weekends
Employer & IndustryIT service providers, corporate IT departmentsIT support companies, corporate IT teams, tech firms

The Weekend Service Desk primarily handles IT support issues during weekends, often requiring specific certifications like CompTIA A+ and ITIL. Help Desk Technicians provide general technical support during regular hours but may also work weekends. Both roles serve similar industries but differ mainly in scheduling and specific certifications required.

What are the most commonly searched types of Service Desk jobs in Ohio?

The most popular types of Service Desk jobs in Ohio are:

What are popular job titles related to Weekend Service Desk jobs in Ohio?

For Weekend Service Desk jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Weekend Service Desk jobs in Ohio look for?

The top searched job categories for Weekend Service Desk jobs in Ohio are:

What cities in Ohio are hiring for Weekend Service Desk jobs?

Cities in Ohio with the most Weekend Service Desk job openings:

Weekend Service Desk jobs near you
Infographic showing various Weekend Service Desk job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $40,083 per year, or $19.3 per hour.

Service Desk

Syntricate Technologies

Columbus, OH • On-site

Full-time

Re-posted 23 days ago

Job description

Job Summary:
Syntricate Technologies is seeking a Service Desk professional to provide outstanding customer service and technical assistance. The role involves troubleshooting computer systems, hardware, and software issues, while ensuring timely and accurate support to colleagues and the support team.
Responsibilities:
• The Service Desk position provides outstanding customer service at all times.
• The service desks role is to provide technical assistance and support related to computer systems, hardware, or software.
• Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution.
• The person will also troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion and provide end-user assistance where required.
• This high-volume service position will allow you to engage your customer service skills by delivering prompt and accurate answers to our colleagues and the support team.
Qualifications:
Required:
• The Service Desk position provides outstanding customer service at all times.
• The service desks role is to provide technical assistance and support related to computer systems, hardware, or software.
• Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution.
• The person will also troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion and provide end-user assistance where required.
• This high-volume service position will allow you to engage your customer service skills by delivering prompt and accurate answers to our colleagues and the support team.
• IT IS_Service Desk, CEM - Customer Service
• 6-8 Years of experience
Company:
Syntricate Technologies offers quality assurance, validation, regulatory, business analysis, and project management services. Founded in 2004, the company is headquartered in Boston, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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