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Weekend Service Desk Jobs in Ohio (NOW HIRING)

Service Desk Columbus, OH onsite Contract Role Description: The Service Desk position provides outstanding customer service at all times. The service desk role is to provide technical assistance and ...

The Service Desk Manager leads subordinate staff, coordinates internal and external resources, manages service performance, supports hardware and software lifecycle needs, provides advanced ...

Service Desk Technician

Cleveland, OH · On-site

$31K - $52K/yr

Service Desk Technician Would you like to join us in a growing, thriving tech company with the highest levels of integrity, where we do great things for our clients every day? If this sounds like ...

The End User Service Desk Technician is responsible for Tier 1 and certain Tier 2 tasks. This includes working service desk tickets for end users, windows server administration, and phone operations ...

Service Desk/ Technical Support

Columbus, OH · On-site

$16.50 - $21/hr

Service Desk Quality Analyst Location: Columbus, OH, Duration: 6-12 Months Job Summary: The Service ... Under general oversight, provides after-hours and weekend support as needed. * The position ...

Description The Service Desk Supervisor will oversee the daily operations of the IT Service Desk team, ensuring efficient handling of incidents and service requests while delivering exceptional ...

Service Desk Support

Columbus, OH · On-site

$18.75 - $25.25/hr

Service Desk Support Service Desk Support (Assistive) A Service Desk Engineer requiring over 5+ years of experience in End User Computing, Microsoft Windows Technologies, Active Directory, and ...

Service Desk Analyst

Dublin, OH · On-site

$18 - $20/hr

Service Desk Analyst Remote Compensation: $20 per hour ABOUT THE ROLE Our client, is seeking Service Desk Analysts to support a large-scale migration project. In this role, you will provide high ...

Service Desk Analyst

Cleveland, OH · On-site

$20 - $27.25/hr

Please note, the shift requirement of this position may include weekend days. Responsibilities * Handle service requests that come in via our help desk system (Zendesk), phone or email * Monitor end ...

Customer Service Desk Associate

Perrysburg, OH · On-site

$13.75 - $18.75/hr

Part-Time Customer Service Desk Associate Walt Churchill's Market is looking for a Part-Time ... Must have evening, weekend and holiday availability Education & Experience: * Must be at least 18 ...

Service Desk Analyst

Cleveland, OH · On-site

$20 - $27.25/hr

Please note, the shift requirement of this position may include weekend days. Responsibilities * Handle service requests that come in via our help desk system (Zendesk), phone or email * Monitor end ...

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Weekend Service Desk information

See Ohio salary details

$8

$19

$36

How much do weekend service desk jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for weekend service desk in Ohio is $19.27, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $22.64 per hour, depending on experience, location, and employer.

What is a weekend service desk?

Weekend Service Desk jobs involve providing technical support and assistance to users, typically during weekends when regular support staff may be unavailable. These roles can include troubleshooting hardware and software issues, answering user queries, and escalating more complex problems to higher-level technicians. Weekend Service Desk staff are essential for maintaining IT operations and ensuring that any technical disruptions are addressed promptly, even outside standard business hours.

What are the key skills and qualifications needed to thrive as a weekend service desk professional?

To thrive as a Weekend Service Desk professional, you need strong troubleshooting abilities, a solid understanding of IT fundamentals, and typically a high school diploma or relevant IT certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is important for resolving user issues efficiently. Excellent communication, patience, and multitasking skills help build rapport with users and manage multiple requests under time pressure. These skills and qualities are critical for providing prompt, effective support and maintaining high user satisfaction during off-peak hours.

What are the most common challenges faced by a weekend service desk professional, and how can they be effectively managed?

Weekend Service Desk professionals often encounter unique challenges such as handling higher volumes of urgent issues with reduced staff or support from other departments. Additionally, they may need to resolve problems for users who require immediate assistance outside regular business hours. Effective time management, strong communication skills, and thorough documentation are key to managing these situations. Building familiarity with common issues and maintaining a calm, solution-oriented approach can help ensure a smooth support experience for users during weekends.

What is the difference between Weekend Service Desk vs Help Desk Technician?

AspectWeekend Service DeskHelp Desk Technician
CertificationsITIL, CompTIA A+ often preferredCompTIA A+, HDI Support Center Analyst
Work EnvironmentTypically in IT support centers, on-site or remote during weekendsOffice or remote support, often during weekdays but can include weekends
Employer & IndustryIT service providers, corporate IT departmentsIT support companies, corporate IT teams, tech firms

The Weekend Service Desk primarily handles IT support issues during weekends, often requiring specific certifications like CompTIA A+ and ITIL. Help Desk Technicians provide general technical support during regular hours but may also work weekends. Both roles serve similar industries but differ mainly in scheduling and specific certifications required.

What are the most commonly searched types of Service Desk jobs in Ohio?

The most popular types of Service Desk jobs in Ohio are:

What are popular job titles related to Weekend Service Desk jobs in Ohio?

For Weekend Service Desk jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Weekend Service Desk jobs in Ohio look for?

The top searched job categories for Weekend Service Desk jobs in Ohio are:

What cities in Ohio are hiring for Weekend Service Desk jobs?

Cities in Ohio with the most Weekend Service Desk job openings:

Infographic showing various Weekend Service Desk job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,083 per year, or $19.3 per hour.

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Re-posted 15 hours ago


Job description

Service Desk

Columbus, OH onsite Contract

Role Description:

The Service Desk position provides outstanding customer service at all times.

The service desk role is to provide technical assistance and support related to computer systems, hardware, or software.

Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution.

The person will also troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion and provide end-user assistance where required.

This high-volume service position will allow you to engage your customer service skills by delivering prompt and accurate answers to our colleagues and the support team.

Regards,

Ashutosh Pasbola Assistant Manager | Syntricate Technologies Inc. Direct: (781)-552-4332

Email: ashutosh@syntricatetechnologies.com | Web: www.syntricatetechnologies.com

Minority Business Enterprise (MBE) Certified | E-Verified Corporation | Equal Employment Opportunity (EEO) Employer