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Weekend Service Desk Jobs in Ohio (NOW HIRING)

RedHelm

Service Desk Analyst I (Columbus)

Columbus, OH

$19.75 - $27/hr

About the Role We are seeking a Service Desk Analyst I to serve as a primary point of contact for client technical support, delivering consistent, professional, and customer-focused assistance across ...

RedHelm

Service Desk Analyst I (Columbus)

Columbus, OH · On-site

$19.75 - $27/hr

About the Role We are seeking a Service Desk Analyst I to serve as a primary point of contact for client technical support, delivering consistent, professional, and customer-focused assistance across ...

BravoTech

IT Service Desk II

Columbus, OH · On-site +1

IT Service Desk Support Specialist Deliver Exceptional IT Support That Keeps Business Moving We're looking for a customer-focused IT Service Desk Support Specialist to provide remote technical ...

Idealforce

Service Desk 2/SD2 (37310)

Columbus, OH · On-site

Service Desk 2/SD2 (37310) IDEALFORCE has a contract position available immediately for a Service Desk 2 (SD2) to join our customer in Columbus, OH. This is an onsite position. Please find below ...

Idealforce

Service Desk 3/SD3 (37340)

Columbus, OH · On-site

Service Desk 3/SD3 (37340) IDEALFORCE has a contract position available immediately for a Service Desk 3 (SD3) to join our customer in Columbus, OH. This is an onsite position. SD3 to help IT ...

Materion

Service Desk Technician II

Elmore, OH

Minimum two years of applied IT Support/IT Service Desk * 3 or more years of experience preferred. * Knowledge of standard business desktop software and hardware. * Ability to troubleshoot and ...

Idealforce

Service Desk 3/SD3 (40196pho)

Columbus, OH · On-site

Service Desk 3/SD3 IDEALFORCE has a contract position available immediately for an Elixir/Unisys EOM consultant to join our customer in Columbus, OH. This is an onsite position. Please find below ...

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All JobsService Desk JobsWeekend Service Desk JobsWeekend Service Desk Jobs in Ohio

Weekend Service Desk information

See Ohio salary details

$8

$19

$36

How much do weekend service desk jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for weekend service desk in Ohio is $19.27, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $22.64 per hour, depending on experience, location, and employer.

What is a weekend service desk?

Weekend Service Desk jobs involve providing technical support and assistance to users, typically during weekends when regular support staff may be unavailable. These roles can include troubleshooting hardware and software issues, answering user queries, and escalating more complex problems to higher-level technicians. Weekend Service Desk staff are essential for maintaining IT operations and ensuring that any technical disruptions are addressed promptly, even outside standard business hours.

What are the key skills and qualifications needed to thrive as a weekend service desk professional?

To thrive as a Weekend Service Desk professional, you need strong troubleshooting abilities, a solid understanding of IT fundamentals, and typically a high school diploma or relevant IT certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is important for resolving user issues efficiently. Excellent communication, patience, and multitasking skills help build rapport with users and manage multiple requests under time pressure. These skills and qualities are critical for providing prompt, effective support and maintaining high user satisfaction during off-peak hours.

What are the most common challenges faced by a weekend service desk professional, and how can they be effectively managed?

Weekend Service Desk professionals often encounter unique challenges such as handling higher volumes of urgent issues with reduced staff or support from other departments. Additionally, they may need to resolve problems for users who require immediate assistance outside regular business hours. Effective time management, strong communication skills, and thorough documentation are key to managing these situations. Building familiarity with common issues and maintaining a calm, solution-oriented approach can help ensure a smooth support experience for users during weekends.

What is the difference between Weekend Service Desk vs Help Desk Technician?

AspectWeekend Service DeskHelp Desk Technician
CertificationsITIL, CompTIA A+ often preferredCompTIA A+, HDI Support Center Analyst
Work EnvironmentTypically in IT support centers, on-site or remote during weekendsOffice or remote support, often during weekdays but can include weekends
Employer & IndustryIT service providers, corporate IT departmentsIT support companies, corporate IT teams, tech firms

The Weekend Service Desk primarily handles IT support issues during weekends, often requiring specific certifications like CompTIA A+ and ITIL. Help Desk Technicians provide general technical support during regular hours but may also work weekends. Both roles serve similar industries but differ mainly in scheduling and specific certifications required.

What are the most commonly searched types of Service Desk jobs in Ohio?

The most popular types of Service Desk jobs in Ohio are:

What are popular job titles related to Weekend Service Desk jobs in Ohio?

For Weekend Service Desk jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Weekend Service Desk jobs in Ohio look for?

The top searched job categories for Weekend Service Desk jobs in Ohio are:

What cities in Ohio are hiring for Weekend Service Desk jobs?

Cities in Ohio with the most Weekend Service Desk job openings:

Weekend Service Desk jobs near you
Infographic showing various Weekend Service Desk job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,083 per year, or $19.3 per hour.

IT Service Desk Analyst

Wright-Patt Credit Union, Inc.

Beavercreek, OH • On-site

Full-time

Posted 7 days ago

Wright-Patt Credit Union rating

5.8

Company rating: 5.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description


** The shift for this position is 11:00 AM - 8:00 PM Monday - Friday. **
The IT Service Desk Analyst has the responsibility of responding to service requests via phone, email, etc., identifying/confirming Partner-Employee information, and creating service tickets with clear and thorough documentation. The position is also responsible for providing first level troubleshooting and problem resolution.
1) Answering and responding to Service Desk calls, emails and Portal tickets from internal Partner-Employees. (55%)
2) Performing basic technical support for all PC peripherals. (25%)
3) Facilitating some, PC and peripheral product procurement/repair. Ensures proper policies, procedures, risk mitigation activities, and operating controls are followed. Report gaps in policies, procedures, and operating controls to leadership to ensure member impact and risk is mitigated. (15%)
4) Support the Project Management Office (PMO) on IT related projects as assigned. (5%)
Required Skills
A. Specialized or Technical Knowledge and Skills: The IT Service Desk Analyst should have knowledge and understanding of basic networking and Windows environment fundamentals. Additional tasks performed include Active Directory password changes, Office 365 password changes, application password changes, etc. The following are required:
1) Excellent communication and customer service skills.
2) Diligence in reviewing and following internal processes and documentation.
3) Foster Partner-Employee relationships and maintain Partner-Employee satisfaction.
4) CompTIA training / certifications
5) Windows 10 experience
6) Microsoft Office Suite / Office 365 / Microsoft 365 experience
7) Valid driver's license and ability to operate a motor vehicle.
8) Ability to pass background check for Wright-Patterson Air Force Base (WPAFB) or Department of Defense (DoD) in order to acquire "Contractor" badge is required

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