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Weekend Service Desk Jobs in Ohio (NOW HIRING)

Service Desk Analyst

Columbus, OH · On-site

$19.75 - $27/hr

Service Desk Analyst Location: Columbus, OH Duration: Long Term Interview Type: WebEx Required Skills: * Required to have a dedicated workspace at home and be able to work from home without ...

ComResource is looking for a Service Desk Technician. Responsibilities: * Handle first-level support of service requests in a professional and timely manner relating to all technology, including ...

Service Desk Analyst

Stow, OH · On-site

$18.75 - $25.50/hr

The Service Desk Analyst will be responsible for providing technical assistance and support related to computer systems, hardware, and software. This role involves troubleshooting issues and ensuring ...

Service Desk Analyst

Stow, OH · On-site

$18.75 - $25.50/hr

The Service Desk Analyst will be responsible for providing technical assistance and support related to computer systems, hardware, and software. This role involves troubleshooting issues and ensuring ...

Service Desk Analyst

Stow, OH · On-site

$18.75 - $25.50/hr

The Service Desk Analyst will be responsible for providing technical assistance and support related to computer systems, hardware, and software. This role involves troubleshooting issues and ensuring ...

Service Desk Support (Assistive)

Columbus, OH · On-site

$18.75 - $25.25/hr

Service Desk Support (Assistive) Service Desk Support (Assistive) A Service Desk Engineer requiring over 5+ years of experience in End User Computing, Microsoft Windows Technologies, Active Directory ...

Service Desk 3 (SD3) Location: Columbus, OH Duration: 4 Months Mode of Interview : Interviews will be held on 2/15/17- Candidates must be available for on-site interviews on 2/15/17 Shifts: Evening ...

Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally ...

The IT Service Desk Analyst is a hands-on position responsible for working with cross-functional groups within the organization to support client computing, printing and telecommunications needs.

Showing results 21-40

Weekend Service Desk information

See Ohio salary details

$8

$19

$36

How much do weekend service desk jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for weekend service desk in Ohio is $19.27, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $22.64 per hour, depending on experience, location, and employer.

What is a weekend service desk?

Weekend Service Desk jobs involve providing technical support and assistance to users, typically during weekends when regular support staff may be unavailable. These roles can include troubleshooting hardware and software issues, answering user queries, and escalating more complex problems to higher-level technicians. Weekend Service Desk staff are essential for maintaining IT operations and ensuring that any technical disruptions are addressed promptly, even outside standard business hours.

What are the key skills and qualifications needed to thrive as a weekend service desk professional?

To thrive as a Weekend Service Desk professional, you need strong troubleshooting abilities, a solid understanding of IT fundamentals, and typically a high school diploma or relevant IT certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is important for resolving user issues efficiently. Excellent communication, patience, and multitasking skills help build rapport with users and manage multiple requests under time pressure. These skills and qualities are critical for providing prompt, effective support and maintaining high user satisfaction during off-peak hours.

What are the most common challenges faced by a weekend service desk professional, and how can they be effectively managed?

Weekend Service Desk professionals often encounter unique challenges such as handling higher volumes of urgent issues with reduced staff or support from other departments. Additionally, they may need to resolve problems for users who require immediate assistance outside regular business hours. Effective time management, strong communication skills, and thorough documentation are key to managing these situations. Building familiarity with common issues and maintaining a calm, solution-oriented approach can help ensure a smooth support experience for users during weekends.

What is the difference between Weekend Service Desk vs Help Desk Technician?

AspectWeekend Service DeskHelp Desk Technician
CertificationsITIL, CompTIA A+ often preferredCompTIA A+, HDI Support Center Analyst
Work EnvironmentTypically in IT support centers, on-site or remote during weekendsOffice or remote support, often during weekdays but can include weekends
Employer & IndustryIT service providers, corporate IT departmentsIT support companies, corporate IT teams, tech firms

The Weekend Service Desk primarily handles IT support issues during weekends, often requiring specific certifications like CompTIA A+ and ITIL. Help Desk Technicians provide general technical support during regular hours but may also work weekends. Both roles serve similar industries but differ mainly in scheduling and specific certifications required.

What are the most commonly searched types of Service Desk jobs in Ohio?

The most popular types of Service Desk jobs in Ohio are:

What are popular job titles related to Weekend Service Desk jobs in Ohio?

For Weekend Service Desk jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Weekend Service Desk jobs in Ohio look for?

The top searched job categories for Weekend Service Desk jobs in Ohio are:

What cities in Ohio are hiring for Weekend Service Desk jobs?

Cities in Ohio with the most Weekend Service Desk job openings:

Infographic showing various Weekend Service Desk job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,083 per year, or $19.3 per hour.

Regional Manager, IT Service Desk

Wright-Patt Credit Union, Inc.

Beavercreek, OH • On-site

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.


Wright-Patt Credit Union rating

5.8

Company rating: 5.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz


Job description


The Regional Manager, IT Service Desk is responsible for supervising and coordinating the daily operations of the IT Service Desk within their specific region. In addition, the person in this role will participate in and/or lead project related efforts on approved Credit Union initiatives.
1) Manages the day-to-day activities of Computer Technicians engaged in assisting end users with hardware and software related questions and problems; includes fielding telephone calls, creating and updating tracking tickets, diagnosing the nature of problems, and assisting partners through problem solving steps. Ensure assigned business units are operating efficiently and reliably, follow applicable laws, regulations, and rules, have appropriate operating controls to mitigate risk, and are performing at a high level. (35%)
2) Supervises, coaches, and regularly reviews the performance of Partners working in the IT Service Desk; includes developing Partners for promotional opportunities and the execution of coaching improvement plans as appropriate. (30%)
3) Coordinates IT efforts to identify, troubleshoot, and resolve information systems issues reported to the IT Service Desk to minimize down time of applications and impacts to staff. (15%)
4) Publishes regular management reporting on the overall effectiveness and performance of the IT Service Desk and IT asset inventory. (10%)
5) Acts as the point of contact (POC) for customer escalations and operational issues. (5%)
6) Recommends and maintains appropriate policies/procedures related to the IT Service Desk. (5%)
Required Skills
A. Specialized or Technical Knowledge and Skills:
1) Two-year Associates Degree required; Bachelor's Degree is preferred. Candidates who present an equivalent combination of formal training and experience in required areas may also be considered.
2) A minimum of 5 years IT / service desk / other related experience required.
3) Prior supervisory or leadership experience is required.
4) Demonstrated ability to implement initiatives, policies, and procedures to improve efficiency, quality, and service levels.
5) ITIL or other similar process framework certification is highly desirable.
6) Valid driver's license and ability to operate a motor vehicle.

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