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Entry Level Service Desk Jobs in Ohio (NOW HIRING)

Robert Half

Help Desk Analyst I

Columbus, OH · On-site

$19.75 - $27/hr

... service and clear communication. This is a Long-term Contract opportunity within the Printing ... entry-level assistance for Azure Virtual Desktop sessions and help address connectivity concerns ...

Collabera

Help Desk Services Associate

Brooklyn, OH

$17.25 - $23.50/hr

This is an entry level position, requiring proficient computer skills, previous help desk position ... The Technology Service Desk hours of operations range from Monday through Friday 24 hour support.

CNWR

Help Desk Technician (Tier 1)

Toledo, OH · On-site

This is an entry-level role on CNWR's team, where you'll triage and resolve tickets, support users ... Monitor the Service Desk for new tickets and triage them for the Help Desk team. * Resolve issues ...

CNWR, Inc.

Help Desk Technician (Tier 1)

Toledo, OH · On-site

$20 - $23/hr

This is an entry-level role on CNWR's team, where you'll triage and resolve tickets, support users ... Monitor the Service Desk for new tickets and triage them for the Help Desk team. * Resolve issues ...

CNWR

Help Desk Technician (Tier 1)

Toledo, OH

$20 - $23/hr

This is an entry-level role on CNWR's team, where you'll triage and resolve tickets, support users ... Monitor the Service Desk for new tickets and triage them for the Help Desk team. * Resolve issues ...

JewishAkron

Desk Attendant

Akron, OH · On-site

$12/hr

We are looking for a part-time, entry-level Desk Attendant that has a flexible schedule to work ... Respond to member and guest inquiries regarding programs, services, and procedures; resolve ...

New

Crown Impact Corporations

Be Seen First

Front Desk Recruiter- Entry Level

Columbus, OH · On-site

$800/wk

We're looking for energetic, outgoing, and motivated individuals to join our team as a Front Desk ... Sales, customer service, retail, or restaurant experience is a plus What We Offer: * $800 weekly ...

Meijer, Inc.

Lot Attendant Open Availability Needed

Dublin, OH · On-site

$14.50 - $17.25/hr

As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...

Meijer, Inc.

Lot Attendant

Alliance, OH · On-site

$13.25 - $15.75/hr

As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...

Meijer, Inc.

Courtesy Clerk

Seven Hills, OH · On-site

$12 - $16.25/hr

As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...

Meijer, Inc.

Courtesy Clerk

Medina, OH

$11 - $15/hr

As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...

Meijer, Inc.

Courtesy Team Member

Kettering, OH

As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...

New

Meijer, Inc.

Courtesy Clerk

Medina, OH · On-site

$11 - $15/hr

As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...

Meijer, Inc.

Courtesy Clerk

Maumee, OH · On-site

$11.75 - $15.75/hr

As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...

Meijer, Inc.

Courtesy Clerk

Grove City, OH · On-site

$11.75 - $15.75/hr

As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...

New

Meijer, Inc.

Part Time Courtesy Clerk

Warren, OH

$10.75 - $14.50/hr

As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...

Meijer, Inc.

Utility Clerk

Wooster, OH · On-site

As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...

Meijer, Inc.

Part Time Courtesy Clerk

Loveland, OH

$12 - $16/hr

As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...

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All JobsService Desk JobsEntry Level Service Desk JobsEntry Level Service Desk Jobs in Ohio

Entry Level Service Desk information

What are entry level service desk jobs?

Entry level service desk jobs are positions where individuals provide basic technical support and assistance to users, typically within an organization. These roles often include answering help desk tickets, troubleshooting hardware and software issues, and escalating more complex problems to higher-level IT staff. They are ideal for those beginning their careers in IT, as they offer hands-on experience with common technical issues and customer service. Entry level service desk professionals are also responsible for maintaining records of user requests and solutions, contributing to a smooth workflow in IT support.

What jobs pay $700 a day?

Entry Level Service Desk roles typically do not pay $700 a day; they usually offer hourly wages that amount to lower daily earnings. High-paying jobs that can reach $700 a day often require specialized skills, certifications, or experience, such as IT consulting, project management, or freelance technical support, which are generally beyond entry-level positions.

What is the easiest desk job to get?

Entry-level service desk positions are generally considered among the easiest desk jobs to obtain, as they often require basic technical knowledge, good communication skills, and sometimes a relevant certification like CompTIA A+. These roles typically involve troubleshooting, customer support, and using ticketing systems, making them accessible for candidates with minimal experience.

What is the difference between Entry Level Service Desk vs Help Desk Technician?

AspectEntry Level Service DeskHelp Desk Technician
CertificationsBasic IT certifications (e.g., CompTIA A+)Often similar, may include vendor-specific certs
Work EnvironmentHelp desk or IT support teams, fast-pacedSupport centers, corporate IT departments
ResponsibilitiesInitial troubleshooting, ticket logging, user supportIssue resolution, remote support, hardware/software troubleshooting
Common UsageEntry-level role for IT supportSimilar entry-level support position

Both roles involve providing technical support and troubleshooting for users, often requiring similar certifications and working in support centers or IT departments. The main difference is in terminology; 'Help Desk Technician' is often used interchangeably with 'Entry Level Service Desk,' with slight variations depending on the organization.

What are some common challenges faced by Entry Level Service Desk professionals, and how can they be managed effectively?

Entry Level Service Desk professionals often encounter challenges such as handling a high volume of support tickets, managing diverse technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's helpful to develop strong organizational skills, prioritize tasks based on urgency, and continually enhance your technical knowledge through training and hands-on experience. Building good rapport with team members and leveraging internal knowledge bases can also make troubleshooting and escalation processes more efficient.

What are the key skills and qualifications needed to thrive as an Entry Level Service Desk professional, and why are they important?

To thrive as an Entry Level Service Desk professional, you need foundational IT knowledge, problem-solving abilities, and typically a high school diploma or associate degree in a related field. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and basic troubleshooting techniques is essential. Strong communication, patience, and customer service orientation help you effectively resolve user issues and collaborate with team members. These skills ensure efficient support, minimize downtime, and enhance user satisfaction across the organization.

What jobs pay 4000 a week without a degree?

Entry-level service desk roles typically do not pay $4,000 a week; however, higher-paying IT support or specialized technical positions with certifications like CompTIA or Cisco may reach that level. Most jobs paying this amount without a degree require significant experience, technical skills, or certifications, often in fields like IT, sales, or skilled trades.

How to get into a desk job with no experience?

Entry level service desk positions often require basic computer skills, good communication, and a willingness to learn. Gaining relevant certifications like CompTIA A+ or ITIL can improve your chances, and gaining experience through internships or volunteering can also help you qualify for these roles.
What are the most commonly searched types of Service Desk jobs in Ohio? The most popular types of Service Desk jobs in Ohio are:
What cities in Ohio are hiring for Entry Level Service Desk jobs? Cities in Ohio with the most Entry Level Service Desk job openings:
Entry Level Service Desk jobs near you
Infographic showing various Entry Level Service Desk job openings in Ohio as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Help Desk Analyst I

Help Desk Analyst I

Robert Half

Columbus, OH • On-site

$19.75 - $27/hr

Temporary

Posted 4 days ago

Job description

We are looking for a Help Desk Analyst I to provide frontline technical assistance for employees in Columbus, Ohio. This position supports day-to-day technology needs across hardware, software, user accounts, and workplace collaboration tools while delivering responsive service and clear communication. This is a Long-term Contract opportunity within the Printing/Publishing industry, ideal for someone who enjoys solving issues in a fast-paced support environment.
Responsibilities:
• Deliver first-level technical support for Windows and macOS devices, business applications, printers, scanners, and related peripherals through remote and in-person assistance.
• Diagnose and resolve common issues involving Microsoft Office, Adobe Creative Cloud, web browsers, and desktop operating systems while guiding users through effective solutions.
• Support user access administration by creating, updating, and maintaining accounts in Active Directory, Azure AD, Microsoft 365, and other cloud-based platforms.
• Provide entry-level assistance for Azure Virtual Desktop sessions and help address connectivity concerns across a hybrid network environment.
• Set up, maintain, and troubleshoot conference room technology, including preparing spaces for meetings and offering basic end-user instruction when needed.
• Monitor endpoint detection and reporting alerts, respond to reported incidents, and escalate concerns in alignment with established security practices.
• Document support activity, update ticket records, and track issue resolution and project-related tasks within the service desk system.
• Help manage IT supplies and consumable inventory to ensure essential support materials and equipment remain available.
• Follow organizational security standards and reinforce best practices during daily support interactions.• 2+ years of experience in a help desk, service desk, or desktop support role.
• Proficiency supporting Microsoft Windows 10 and general Microsoft Windows desktop environments.
• Working knowledge of Active Directory, service desk ticket handling, and basic troubleshooting methods.
• Experience assisting users with Microsoft Office applications, including Microsoft Teams, and other common business software.
• Familiarity with macOS support, network printers, browser troubleshooting, and hybrid connectivity issues.
• Strong verbal and written communication skills with the ability to remain organized and calm during user support situations.
• Associate degree in a technology-related field or equivalent hands-on experience; help desk certifications are preferred.
• Ability to lift up to 15 pounds and perform extended computer-based work as needed.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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