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Entry Level Service Desk Jobs in Ohio (NOW HIRING)

Courtesy Clerk

Springfield, OH · On-site

$11.25 - $15/hr

As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...

As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...

Courtesy Clerk

Medina, OH · On-site

$11 - $15/hr

As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...

As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...

As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...

As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...

Courtesy Clerk

Canal Winchester, OH · On-site

$12 - $16/hr

As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...

Cart Attendant Evenings

Brunswick, OH · On-site

$12.25 - $15/hr

As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...

As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...

As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...

Cleaning Clerk

Maumee, OH

$14.50 - $17/hr

As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...

Courtesy Clerk Parking Lot Attendant

Seven Hills, OH · On-site

$14.75 - $17.75/hr

As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...

As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...

As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...

Courtesy Clerk

Wooster, OH · On-site

$11 - $14.50/hr

As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...

Courtesy Clerk

Springfield, OH · On-site

$11.75 - $15.75/hr

As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...

Courtesy Clerk

Fairborn, OH · On-site

$11.75 - $15.75/hr

As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...

Courtesy Clerk

Springfield, OH · On-site

$11.25 - $15/hr

As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...

Showing results 21-40

Entry Level Service Desk information

What is an entry level service desk?

Entry level service desk jobs are positions where individuals provide basic technical support and assistance to users, typically within an organization. These roles often include answering help desk tickets, troubleshooting hardware and software issues, and escalating more complex problems to higher-level IT staff. They are ideal for those beginning their careers in IT, as they offer hands-on experience with common technical issues and customer service. Entry level service desk professionals are also responsible for maintaining records of user requests and solutions, contributing to a smooth workflow in IT support.

What are the key skills and qualifications needed to thrive as an entry level service desk professional?

To thrive as an Entry Level Service Desk professional, you need foundational IT knowledge, problem-solving abilities, and typically a high school diploma or associate degree in a related field. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and basic troubleshooting techniques is essential. Strong communication, patience, and customer service orientation help you effectively resolve user issues and collaborate with team members. These skills ensure efficient support, minimize downtime, and enhance user satisfaction across the organization.

What are some common challenges faced by entry level service desk professionals, and how can they be managed effectively?

Entry Level Service Desk professionals often encounter challenges such as handling a high volume of support tickets, managing diverse technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's helpful to develop strong organizational skills, prioritize tasks based on urgency, and continually enhance your technical knowledge through training and hands-on experience. Building good rapport with team members and leveraging internal knowledge bases can also make troubleshooting and escalation processes more efficient.

What is the difference between Entry Level Service Desk vs Help Desk Technician?

AspectEntry Level Service DeskHelp Desk Technician
CertificationsBasic IT certifications (e.g., CompTIA A+)Often similar, may include vendor-specific certs
Work EnvironmentHelp desk or IT support teams, fast-pacedSupport centers, corporate IT departments
ResponsibilitiesInitial troubleshooting, ticket logging, user supportIssue resolution, remote support, hardware/software troubleshooting
Common UsageEntry-level role for IT supportSimilar entry-level support position

Both roles involve providing technical support and troubleshooting for users, often requiring similar certifications and working in support centers or IT departments. The main difference is in terminology; 'Help Desk Technician' is often used interchangeably with 'Entry Level Service Desk,' with slight variations depending on the organization.

Can you get an entry level service desk job with no experience?

Entry level service desk positions often do not require prior experience, but candidates typically need strong communication skills, basic computer knowledge, and sometimes relevant certifications like CompTIA A+. Employers may provide on-the-job training to develop technical skills and familiarity with ticketing systems and remote support tools.

What are the most commonly searched types of Service Desk jobs in Ohio?

The most popular types of Service Desk jobs in Ohio are:

What cities in Ohio are hiring for Entry Level Service Desk jobs?

Cities in Ohio with the most Entry Level Service Desk job openings:

Infographic showing various Entry Level Service Desk job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Courtesy Clerk

Meijer, Inc.

Springfield, OH • On-site

$11.25 - $15/hr

Part-time

Posted 19 days ago


Meijer rating

6.2

Company rating: 6.2 out of 10

Based on 1,643 frontline employees who took The Breakroom Quiz

20th of 39 rated national retailers


Job description

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community!
Meijer Rewards
  • Weekly pay
  • Scheduling flexibility
  • Paid parental leave
  • Paid education assistance
  • Team member discount
  • Development programs for advancement and career growth

Please review the job profile below and apply today!
As an entry-level team member, you will have the opportunity to gain exposure to a variety of retail tasks related to additional services provided by our store, product and customer service. Meijer Courtesy Team Members enjoy interacting with people and know what 'above and beyond' customer service means.
What You'll be Doing:
  • Cart attendants will ferry shopping carts from outside the store back to the store interior.
  • Coordinating and collecting of the parking lot, lawn, and inside store trash.
  • Safely use snow removal equipment for properly removing snow.
  • Perishable and salvage returns.
  • Basic store and restroom cleaning.
  • Working with our service desk, store entrance, check lanes and parking lot areas.
  • Working with departments: Health and Beauty Care, Hardlines, Fashion/Softlines, Pets, Hardware, Card and Party, Outdoor, Seasonal and Floral.
  • This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required.

What You Bring with You (Qualifications):
  • Highly-organized with a keen sense for details.
  • Great listening and communication skills.
  • Can handle lifting, carrying, pushing, pulling, bending and twisting while handling product or using various equipment.
  • Ability to shine in a fast-paced environment.

What Meijer employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Meijer logo

About Meijer

Sourced by ZipRecruiter

Meijer is a family business. We believe in treating each other with dignity and respect. We are committed to strengthening the communities we serve. Retailing is a fast-paced business that demands continuous improvement. Meijer is committed to keeping our competitive spirit strong and staying nimble and flexible to win in the marketplace.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Grand Rapids, MI, US