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Service Desk Associate Jobs in Ohio (NOW HIRING)

CFS

Front Desk Associate

Lewis Center, OH · On-site

$13.25 - $17/hr

Front Desk Associate $45-50k Position Summary The Front Desk Associate serves as the first point of ... This role blends front desk reception, office services, and facilities coordination, along with ...

CFS

Front Desk Associate

Columbus, OH · On-site

$13.50 - $17.50/hr

Front Desk Associate $45-50k Position Summary The Front Desk Associate serves as the first point of ... This role blends front desk reception, office services, and facilities coordination, along with ...

CFS

Front Desk Associate

Westerville, OH · On-site

$13.50 - $17.50/hr

Front Desk Associate $45-50k Position Summary The Front Desk Associate serves as the first point of ... This role blends front desk reception, office services, and facilities coordination, along with ...

CFS

Front Desk Associate

Westerville, OH · On-site

$13.50 - $17.25/hr

Front Desk Associate $45-50k Position Summary The Front Desk Associate serves as the first point of ... This role blends front desk reception, office services, and facilities coordination, along with ...

CFS

Front Desk Associate

New Albany, OH · On-site

$13.50 - $17.25/hr

Front Desk Associate $45-50k Position Summary The Front Desk Associate serves as the first point of ... This role blends front desk reception, office services, and facilities coordination, along with ...

CFS

Front Desk Associate

Blacklick, OH · On-site

$13.50 - $17.50/hr

Front Desk Associate $45-50k Position Summary The Front Desk Associate serves as the first point of ... This role blends front desk reception, office services, and facilities coordination, along with ...

Home2 Suites Troy

Front Desk Associate

Troy, OH

$14 - $16/hr

Front Desk Associate At Home2 Suites, we design and manage properties built on humble family values ... Exceptional customer service and communication skills -- written and verbal * Ability to multitask ...

CFS

Front Desk Associate

Columbus, OH · On-site

$13.50 - $17.25/hr

Front Desk Associate $45-50k Position Summary The Front Desk Associate serves as the first point of ... This role blends front desk reception, office services, and facilities coordination, along with ...

CFS

Front Desk Associate

Westerville, OH

$13.50 - $17.25/hr

Front Desk Associate $45-50k Position Summary The Front Desk Associate serves as the first point of ... This role blends front desk reception, office services, and facilities coordination, along with ...

CFS

Front Desk Associate

Powell, OH · On-site

$13.25 - $17.25/hr

Front Desk Associate $45-50k Position Summary The Front Desk Associate serves as the first point of ... This role blends front desk reception, office services, and facilities coordination, along with ...

Home2 Suites Troy

Front Desk Associate

Troy, OH · On-site

$14 - $16/hr

Front Desk Associate At Home2 Suites, we design and manage properties built on humble family values ... Exceptional customer service and communication skills -- written and verbal * Ability to multitask ...

Miracle-Ear

Front Desk Associate

Canton, OH

$16 - $19/hr

As a Front Desk Associate, you are the customer's first point of contact, both over the phone and ... Individuals with experience in office administration or customer service as a front desk ...

Miracle-Ear

Front Desk Associate

Canton, OH · On-site

$16 - $19/hr

As a Front Desk Associate, you are the customer's first point of contact, both over the phone and ... Individuals with experience in office administration or customer service as a front desk ...

Miracle-Ear

Front Desk Associate

Canton, OH · On-site

$16 - $19/hr

As a Front Desk Associate, you are the customer's first point of contact, both over the phone and ... Individuals with experience in office administration or customer service as a front desk ...

Miracle-Ear

Front Desk Associate

Norton, OH

$16 - $19/hr

As a Front Desk Associate, you are the customer's first point of contact, both over the phone and ... Individuals with experience in office administration or customer service as a front desk ...

Miracle-Ear

Front Desk Associate

Norton, OH · On-site

$16 - $19/hr

As a Front Desk Associate, you are the customer's first point of contact, both over the phone and ... Individuals with experience in office administration or customer service as a front desk ...

LaborMAX Staffing - Columbus

Be Seen First

Hotel Front Desk Associate

Columbus, OH · On-site

$14/hr

Hotel Front Desk Associate Pay: $14.00 per hour Job Summary LaborMAX Staffing is seeking an ... Greet guests and provide exceptional customer service * Process guest check-ins and check-outs

New

Babcock & Wilcox

IT Service Desk Supervisor

Akron, OH · On-site

The Service Desk Supervisor will oversee the daily operations of the IT Service Desk team, ensuring ... Education: Associate or Bachelor's degree in IT or related field (or equivalent experience)

Babcock & Wilcox

IT Service Desk Supervisor

Akron, OH · On-site

Associate or Bachelor's degree in IT or related field (or equivalent experience). • Experience ... tools and service desk operations. • Problem-solving and analytical mindset. • Strategic ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Ohio

Service Desk Associate information

See Ohio salary details

$8

$19

$36

How much do service desk associate jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for service desk associate in Ohio is $19.27, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $22.64 per hour, depending on experience, location, and employer.

What are Service Desk Associates?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What are the key skills and qualifications needed to thrive as a Service Desk Associate, and why are they important?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What job makes $10,000 a month without a degree?

High-paying sales roles such as real estate brokers, software sales, or financial advisors can earn $10,000 or more monthly without a degree, often relying on experience, skills, and certifications. Additionally, skilled trades like certain construction or electrical work may reach similar income levels with experience and specialization.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized consultants, senior executives, or certain freelance professionals like surgeons, lawyers, or IT contractors with in-demand skills. These positions often require extensive experience, certifications, or a strong client base, and may involve project-based or hourly billing structures. Such high daily earnings are uncommon in entry-level or standard roles like Service Desk Associates.

Can I be a receptionist with no experience?

A Service Desk Associate role typically requires some technical knowledge and customer service skills, but many entry-level positions are open to candidates with no prior experience. Strong communication skills, a professional attitude, and basic computer literacy can help you qualify for such roles, and on-the-job training is often provided.

What is the role of a service desk associate?

A service desk associate provides technical support and customer service to users experiencing IT issues. They troubleshoot hardware and software problems, assist with system access, and document incidents using ticketing systems, often working in a help desk or support center environment. Strong communication skills and basic knowledge of IT tools are essential for this role.

What are some common challenges Service Desk Associates face, and how can they effectively manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.
What are the most commonly searched types of Service Desk jobs in Ohio? The most popular types of Service Desk jobs in Ohio are:
What are popular job titles related to Service Desk Associate jobs in Ohio? For Service Desk Associate jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Service Desk Associate jobs in Ohio look for? The top searched job categories for Service Desk Associate jobs in Ohio are:
What cities in Ohio are hiring for Service Desk Associate jobs? Cities in Ohio with the most Service Desk Associate job openings:
Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Ohio as of June 2026, with employment types broken down into 91% Full Time, 6% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,083 per year, or $19.3 per hour.

Front Desk Associate

CFS

Lewis Center, OH • On-site

$13.25 - $17/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Front Desk Associate
$45-50k Position Summary

The Front Desk Associate serves as the first point of contact at headquarters and is responsible for creating a professional, welcoming, and highly functional workplace environment. This role blends front desk reception, office services, and facilities coordination, along with administrative support for Executive Assistants and leadership.

Key Responsibilities Reception & Front-of-House Operations
  • Serve as the primary point of contact for employees, visitors, and vendors
  • Manage visitor registration, badging, and security protocols
  • Answer and direct incoming calls, emails, and general inquiries
  • Maintain a clean, organized, and professional reception and lobby area
  • Receive, sort, and manage incoming mail, packages, and deliveries
Facilities Coordination
  • Create and manage work orders for maintenance and repair needs
  • Coordinate vendor and contractor access to the facility
  • Support seating assignments, workspace tracking, and related documentation
  • Monitor and restock office and workplace supplies
  • Assist with office moves, reconfigurations, and space planning activities
  • Submit purchase requisitions to support work orders and facility needs
Executive & Administrative Support
  • Provide support to C-Suite Executive Assistants
  • Coordinate meetings, conference room setup, and catering arrangements
  • Assist with leadership visits, internal events, and special projects
  • Maintain a high level of confidentiality, professionalism, and discretion
Vendor & Service Coordination
  • Coordinate service providers and external vendors
  • Support contractor onboarding and scheduling
  • Track service requests and ensure timely completion
Qualifications Education
  • High school diploma or equivalent required
Experience
  • Minimum of 2+ years of relevant experience in administrative, facilities, or office support roles
Preferred Qualifications
  • Experience supporting executive-level stakeholders
  • Experience with facilities coordination or vendor management
  • Familiarity with workplace tools such as Microsoft Outlook, Excel, and Teams

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