ZipRecruiter

Log In

1

Service Desk Associate Jobs in Ohio (NOW HIRING)

Simply Beautiful Smiles

$13.50 - $17.50/hr

... Desk associate. The ideal candidate for this position has exceptional communication skills with a focus on customer service. We are backed by the country's leading dental support organization which ...

Smith Pet Care Co

Front Desk Associate

Columbus, OH · On-site

$14 - $15/hr

Front Desk / Customer Service Associate Core Competences: - Customer service focused - Will to learn & understand the Dogtopia daycare and boarding selling points and discuss Dogtopia with potential ...

ADP - RNOOID0020560279

Be Seen First

Hotel Position: Front Desk Associate 2nd shift [Fri and Sat]

Columbus, OH · On-site

$13.50 - $15.50/hr

The front desk associate is responsible for checking in the guest, informing the guest about the ... Requires good customer service and basic computer skills. Prefer associates who can move and lift ...

ADP - RNOOID0020560279

Be Seen First

Hotel Position: Front Desk Associate 2nd shift [Fri and Sat]

Columbus, OH · On-site

$13.50 - $15.50/hr

The front desk associate is responsible for checking in the guest, informing the guest about the ... Requires good customer service and basic computer skills. Prefer associates who can move and lift ...

Commonwealth Hotels

Front Desk Associate

Canton, OH · On-site

$12.25 - $15.75/hr

Associates enjoy competitive wages, discounted hotel stays, and a supportive, team-oriented work ... We provide exceptional guest service in a friendly atmosphere. Located a short distance from ...

Courtyard by Marriott

Front Desk Associate

New Albany, OH · On-site

$13.50 - $17.25/hr

As a Front Desk & Treat Shop Associate, you'll be the first point of contact for our guests ... If you thrive in a fast-paced environment and enjoy providing top-notch service, this role is for ...

previous pagenext page

Showing results 21-40

All JobsService Desk Associate JobsService Desk Associate Jobs in Ohio

Service Desk Associate information

See Ohio salary details

$8

$19

$36

How much do service desk associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for service desk associate in Ohio is $19.27, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $22.64 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.
What are the most commonly searched types of Service Desk jobs in Ohio? The most popular types of Service Desk jobs in Ohio are:
What are popular job titles related to Service Desk Associate jobs in Ohio? For Service Desk Associate jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Service Desk Associate jobs in Ohio look for? The top searched job categories for Service Desk Associate jobs in Ohio are:
What cities in Ohio are hiring for Service Desk Associate jobs? Cities in Ohio with the most Service Desk Associate job openings:
Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,083 per year, or $19.3 per hour.

Part Time Front Desk Associate

Renaissance Hotel - Cincinnati

Cincinnati, OH • On-site

$18 - $19/hr

Part-time

Medical, Dental, Vision, Retirement

Re-posted 26 days ago

Job description

Step Into Hospitality - Become a Renaissance Front Desk Associate

Ready to lead with confidence, grow your hospitality career, and get rewarded for your hard work? Join the Renaissance Cincinnati team as a Front Desk Associate.

We’re looking for motivated, solution-focused individuals who are ready to lead by example, support an amazing front desk team, and deliver unforgettable stays to our guests - all while earning great pay, full benefits, and setting the stage for long-term career growth.
Position Details:
  • Full-Time | $18-19/hour based on experience.
  • Full Benefits Package - Medical, Dental, Vision.
  • 401k with Company Matching.
  • Marriott Global Hotel Discounts.
  • Free Shift Meals.
  • Incentives for Picking Up Extra Shifts & Going Above and Beyond.
  • Employee Appreciation Rallies with Raffles & Monthly $300 Employee of the Month Bonus.

What You’ll Do as a Front Desk Associate:

Lead by Example:
  • Support and motivate the front desk team to deliver exceptional guest service, handle challenges with confidence, and keep the positive energy flowing.
Own the First Impression:
  • Greet guests warmly, manage check-ins, handle special requests, and resolve concerns - ensuring every guest feels valued from the moment they walk in.
Problem-Solving Pro:
  • You’ll be the go-to person for escalated guest issues, team questions, and unexpected challenges - keeping calm, professional, and solution-oriented.
Stay Organized & Efficient:
  • Oversee daily front desk operations, ensure accurate reservations, manage room assignments, and handle cash and payment processes with precision.
Collaborate Across Departments:
  • Work closely with housekeeping, engineering, and leadership to keep hotel operations running seamlessly.
Support & Step Up:
  • Whether it's assisting guests, jumping in during busy times, or rolling up your sleeves to help the team, you lead with heart and hustle.

Level Up Your Career - Join the Task Force Travel Team!

Once you’ve proven your leadership skills at our property, you’ll have the opportunity to join the Task Force Team, where you’ll:
  • Travel to other hotel properties across North America and the Caribbean.
  • Stay at the hotel with room and meals covered.
  • Provide leadership support, gain new experience, and showcase your expertise.
  • Explore exciting destinations while growing your hospitality career.

Who Thrives Here:
  • Natural leader with a passion for mentoring others.
  • Hospitality pro who stays cool under pressure.
  • Problem-solver who loves creating positive experiences.
  • Organized, reliable, and ready to take initiative.
  • Curious, driven, and eager to grow in the hotel industry.
  • Team player who leads with respect, professionalism, and authenticity.

Why You’ll Love Being Part of Our Team:
  • Competitive hourly pay ($18-19/hr).
  • Full medical, dental, and vision benefits.
  • 401k with company match - invest in your future.
  • Marriott global hotel discounts for your next adventure.
  • Free meals during your shift.
  • Bonuses for extra shifts and going above and beyond.
  • Monthly employee appreciation rallies, raffles, and $300 employee of the month bonus.
  • Opportunities to travel through our Task Force program.

Sound Like Your Next Move?

Send your resume to Samantha Hancher at samantha.hancher@renaissancecincinnati.com to apply today!

Step into leadership. Level up your career. Redefine hospitality with Renaissance Hotels.