ZipRecruiter

Log In

1

Service Center Representative Jobs (NOW HIRING)

next page

Showing results 1-20

All JobsService Center Representative Jobs

Service Center Representative information

See salary details

$13

$19

$26

How much do service center representative jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for service center representative in the United States is $19.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Center Representative, and why are they important?

To thrive as a Service Center Representative, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is usually required. Excellent communication, patience, and problem-solving abilities help individuals stand out in this role. These competencies are essential for efficiently resolving customer issues, ensuring satisfaction, and maintaining positive company-client relationships.

How can I make 2000 a week working from home?

A Service Center Representative can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes specialized certifications. Increasing income may involve taking on higher-paying roles, working overtime, or gaining additional skills such as technical support or sales expertise. However, earning this level consistently depends on the employer, location, and individual performance.

What jobs pay 4000 a week without a degree?

Service Center Representatives typically do not earn $4,000 weekly without advanced experience or specialized skills. High-paying roles that can reach this level without a degree often include sales positions, certain skilled trades like commercial driving or technical trades, and entrepreneurial ventures, but these usually require specific skills, certifications, or experience. Most jobs paying this amount consistently without a degree are rare and often involve commission, bonuses, or self-employment.

Is CSR a stressful job in BPO?

A Service Center Representative (CSR) in a BPO environment can experience stress due to high call volumes, strict performance targets, and handling customer complaints. The job requires strong communication skills and the ability to manage pressure, especially during peak hours or difficult interactions.

What are some common challenges faced by Service Center Representatives, and how can they be managed effectively?

Service Center Representatives often face the challenge of handling high call volumes while maintaining accuracy and professionalism in every customer interaction. Balancing efficient problem-solving with empathetic communication can be demanding, especially during peak times or when dealing with frustrated customers. Successful representatives manage these challenges by staying organized, utilizing available resources such as knowledge bases or escalation protocols, and practicing active listening. Regular training and teamwork also contribute to building resilience and improving overall service delivery.

What are Service Center Representatives?

Service Center Representatives are professionals who assist customers by handling inquiries, resolving issues, and providing information about products or services. They typically work in call centers or customer service departments of organizations. Their primary responsibilities include answering phone calls, responding to emails or chats, processing requests, and ensuring customer satisfaction. Service Center Representatives must have strong communication skills, patience, and the ability to work efficiently under pressure. They play a vital role in maintaining positive customer relationships and supporting the overall reputation of the company.

What is the difference between Service Center Representative vs Customer Service Associate?

AspectService Center RepresentativeCustomer Service Associate
CredentialsHigh school diploma; some roles may require technical certificationsHigh school diploma or equivalent
Work EnvironmentCall centers, service desks, technical support centersRetail stores, call centers, customer support desks
Industry UsageTelecommunications, utilities, tech companiesRetail, hospitality, telecom
Common Search IntentDifferences, job duties, qualificationsSimilar roles, job description, salary

Service Center Representatives and Customer Service Associates often share similar roles in assisting customers. However, Service Center Representatives typically work in technical or specialized support environments, handling more complex issues, while Customer Service Associates often work in retail or general customer support settings. Both roles require strong communication skills and a focus on customer satisfaction, but their work environments and specific duties differ based on industry and company needs.

What does a service center representative do?

A service center representative handles customer inquiries, provides technical support, and resolves issues related to products or services. They often use communication skills, company databases, and troubleshooting tools to assist customers efficiently and ensure satisfaction.
What cities are hiring for Service Center Representative jobs? Cities with the most Service Center Representative job openings:
What are popular job titles related to Service Center Representative jobs? For Service Center Representative jobs, the most frequently searched job titles are:
Service Center Representative jobs near you
Infographic showing various Service Center Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,527 per year, or $20 per hour.
Service Center Representative - TRIA Orthopedics

Service Center Representative - TRIA Orthopedics

HealthPartners

Bloomington, MN • On-site

$19.54 - $29.32/hr

Full-time

Medical, Dental, Retirement

Posted 19 days ago

Job description


TRIA is looking to hire a Service Center Representative to join our orthopedic team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.
Position Summary:
The primary work of the Service Center Representative will be dedicated to managing and responding to a high volume of incoming calls. Calls are a mixture of scheduling, messaging as well as assuring the patient is prepared for the next interaction with the care team.
The employee will follow processes and procedures that support standard work including defined specific scripts that assure all calls and requests are handled in a timely, accurate and professional manner. The major focus of the Service Center is to provide the best service that supports the goal of Everyone Caring Every Day while building relationships.
In addition, employees will support areas within a medical setting with strong interpersonal skills and flexibility. Employees will maintain patient confidentiality to protect patient rights. Furthermore, employees will provide excellent customer service (i.e. providing a pleasant greeting and a "I'm here to help you attitude"), complete defined work in a timely and professional manner, support on-going process improvement and organizational/department changes, identify self and department in all phone interactions, accept additional related tasks and maintain a clean and orderly work area.
Work Schedule:
Monday through Friday 8:30am to 5:00pm
Minimum Qualifications:
  • Knowledge, Skills, and Abilities:
    • Critical thinking to manage the complexity of using multiple processes and applications while supporting patient safety needs and experience.
    • Ability to handle and implement frequent changes in processes and protocols.
    • Strong verbal and written communication, human relations sensitivity and strong customer service skills, listening and telephone etiquette skills, medical terminology knowledge desirable, accurate computer/keyboarding skills required, comfort in asking patients for copays and payments, ability to promote and maintain good patient relations and patient confidentiality, demonstrates knowledge of age related growth and development principles necessary to provide appropriate service and assure safety of patients.

Preferred Qualifications:
  • Education, Experience or Equivalent Combination:
    • Some post-secondary education preferred.
  • Licensure/ Registration/ Certification:
    • NA
  • Knowledge, Skills, and Abilities:
    • Computer skills required including using dual monitors.
    • Call Center experience a plus.
    • Some medical background preferred.

Benefits:
Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
About Us
At HealthPartners we believe in the power of good - good deeds and good people working together. As part of our team, you'll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.
We're a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
At HealthPartners, everyone is welcome, included and valued. We're working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Benefits Designed to Support Your Total HealthAs a HealthPartners colleague, we're committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.
Join us in our mission to improve the health and well-being of our patients, members, and communities.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.

Apply