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Service Center Representative Jobs (NOW HIRING)

Trinityhealth

$13.75 - $17.75/hr

  • Medical

Service Center Representative Be the Connection Between Patients and Care! Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection ...

Trinity Health

$13.75 - $17.75/hr

  • Medical

Service Center Representative Be the Connection Between Patients and Care! Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection ...

Trinityhealth

$13.75 - $17.75/hr

  • Medical

Service Center Representative Be the Connection Between Patients and Care! Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection ...

Trinityhealth

$13.75 - $17.75/hr

  • Medical

Service Center Representative Be the Connection Between Patients and Care! Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection ...

Trinity Health

$13.75 - $17.75/hr

  • Medical

Service Center Representative Be the Connection Between Patients and Care! Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection ...

Trinity Health

$13.75 - $17.75/hr

  • Medical

Service Center Representative Be the Connection Between Patients and Care! Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection ...

Trinityhealth

$13.75 - $17.75/hr

  • Medical

Service Center Representative Be the Connection Between Patients and Care! Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection ...

Trinityhealth

$13.75 - $17.75/hr

  • Medical

Service Center Representative Be the Connection Between Patients and Care! Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection ...

Trinity Health

$13.75 - $17.75/hr

  • Medical

Service Center Representative Be the Connection Between Patients and Care! Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection ...

Trinity Health

$13.75 - $17.75/hr

  • Medical

Service Center Representative Be the Connection Between Patients and Care! Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection ...

Trinity Health

$13.75 - $17.75/hr

  • Medical

Service Center Representative Be the Connection Between Patients and Care! Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection ...

Trinity Health

$13.75 - $17.75/hr

  • Medical

Service Center Representative Be the Connection Between Patients and Care! Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection ...

Trinityhealth

$13.75 - $17.75/hr

  • Medical

Service Center Representative Be the Connection Between Patients and Care! Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection ...

Trinity Health

$13.75 - $17.75/hr

  • Medical

Service Center Representative Be the Connection Between Patients and Care! Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection ...

Trinityhealth

$13.75 - $17.75/hr

  • Medical

Service Center Representative Be the Connection Between Patients and Care! Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection ...

Trinityhealth

$13.75 - $17.75/hr

  • Medical

Service Center Representative Be the Connection Between Patients and Care! Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection ...

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All JobsService Center Representative Jobs

Service Center Representative information

See salary details

$13

$19

$26

How much do service center representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for service center representative in the United States is $19.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service center representative?

To thrive as a Service Center Representative, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is usually required. Excellent communication, patience, and problem-solving abilities help individuals stand out in this role. These competencies are essential for efficiently resolving customer issues, ensuring satisfaction, and maintaining positive company-client relationships.

What are some common challenges faced by service center representatives, and how can they be managed effectively?

Service Center Representatives often face the challenge of handling high call volumes while maintaining accuracy and professionalism in every customer interaction. Balancing efficient problem-solving with empathetic communication can be demanding, especially during peak times or when dealing with frustrated customers. Successful representatives manage these challenges by staying organized, utilizing available resources such as knowledge bases or escalation protocols, and practicing active listening. Regular training and teamwork also contribute to building resilience and improving overall service delivery.

What is a service center representative?

Service Center Representatives are professionals who assist customers by handling inquiries, resolving issues, and providing information about products or services. They typically work in call centers or customer service departments of organizations. Their primary responsibilities include answering phone calls, responding to emails or chats, processing requests, and ensuring customer satisfaction. Service Center Representatives must have strong communication skills, patience, and the ability to work efficiently under pressure. They play a vital role in maintaining positive customer relationships and supporting the overall reputation of the company.

How can I become a service center representative?

To become a service center representative, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or technical support can be beneficial, and familiarity with computer systems or specific tools may be required depending on the employer.

What is the difference between Service Center Representative vs Customer Service Associate?

AspectService Center RepresentativeCustomer Service Associate
CredentialsHigh school diploma; some roles may require technical certificationsHigh school diploma or equivalent
Work EnvironmentCall centers, service desks, technical support centersRetail stores, call centers, customer support desks
Industry UsageTelecommunications, utilities, tech companiesRetail, hospitality, telecom
Common Search IntentDifferences, job duties, qualificationsSimilar roles, job description, salary

Service Center Representatives and Customer Service Associates often share similar roles in assisting customers. However, Service Center Representatives typically work in technical or specialized support environments, handling more complex issues, while Customer Service Associates often work in retail or general customer support settings. Both roles require strong communication skills and a focus on customer satisfaction, but their work environments and specific duties differ based on industry and company needs.

What cities are hiring for Service Center Representative jobs?

Cities with the most Service Center Representative job openings:

Who are the top companies hiring for Service Center Representative jobs?

The top employers for Service Center Representative jobs are:

What are popular job titles related to Service Center Representative jobs?

For Service Center Representative jobs, the most frequently searched job titles are:

Service Center Representative jobs near you
Infographic showing various Service Center Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,527 per year, or $20 per hour.

Member Service Center Representative

TruMark Financial

Fort Washington, PA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

TRUMARK CREDIT UNION
Job Title: Member Service Center Representative
Department: Member Service Center (Call Center)
Location: 335 Commerce Drive Fort Washington, PA
Employment Type: Full-Time
Join Our Team and Make a Difference!
Looking for a workplace that values your growth, supports your goals, and makes a real impact? At Trumark, we're not just about banking-we're about building a better future for our members and our team.
When you join us, you'll enjoy:
  • Flexibility & Balance: We get it-life is busy. We offer flexible schedules and time off so you can thrive at work and in life.
  • Opportunities to Grow: From day one, we invest in your career with training, development, and room to advance.
  • Benefits That Matter: Health, dental, vision, a 401(k) with matching, and paid time off-because we care about you.
  • A Chance to Give Back: Be part of something bigger by helping our members and communities achieve their goals.
What You'll Do
As a Member Service Center Representative, you'll play a vital role in our members' financial journeys by:
  • Providing exceptional service for inbound and outbound member inquiries in a professional and courteous manner.
  • Troubleshooting member issues and delivering effective solutions.
  • Verifying member information and maintaining accurate records.
  • Promoting and cross-selling products to meet members' financial needs.
  • Proactively staying updated on Trumark products, services, and training programs.
  • Assisting with new product or procedure implementation and completing additional tasks as assigned.
What You Bring to the Table
  • Education: High school diploma or equivalent required.
  • Experience: Six months of call center or branch experience with a financial institution preferred.
  • Skills:
    • Strong communication, problem-solving, and multitasking abilities.
    • Proficiency in Microsoft Office (Word, Excel).
    • Knowledge of banking principles and customer service standards.
  • Availability: Flexible schedule to meet the hours of operation (Mon-Fri: 7:30 a.m.-7:00 p.m.; Sat 8:30 a.m.-1:00 p.m.).
What to Expect After You Apply
  1. Application Review: We'll carefully review your application to ensure it meets the role's qualifications.
  2. Phone Screening: If selected, you'll participate in a brief call to discuss your skills and experience.
  3. Interview: Shortlisted candidates will be invited for an in-depth interview with our team.
  4. Final Decision: After interviews, we'll notify you of the outcome and next steps.

We strive to keep you informed throughout the process and appreciate your time and effort!
Ready to Apply?
If you're excited about joining a supportive and mission-driven team, apply now! Visit [Insert Application Link] to start your journey with Trumark!.

Apply