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Service Center Representative Jobs (NOW HIRING)

Thresholds

Service Center Representative

Chicago, IL · On-site

$19 - $21/hr

The Service Center Representative is the primary contact for inbound calls to Thresholds, routing calls to help ensure customer satisfaction and agency-wide intake for clinical services and acts as a ...

JWM Neurology LLC

Service Center Rep

Indianapolis, IN · On-site

Responsible for handling incoming calls, scheduling appointments and prompt patient service ... The physical demands described here are representative of those that must be met by an employee to ...

BayCare Health System

Customer Service Center Rep

Tampa, FL · On-site

$14.75 - $19/hr

Title: ENTRY LEVEL Customer Service Center Rep Facility: Remote - MUST RESIDE IN THE STATE OF FLORIDA *This position requires a MANDATORY 2 week long training based in Tampa and Clearwater* Must be ...

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How much do service center representative jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for service center representative in the United States is $19.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Center Representative, and why are they important?

To thrive as a Service Center Representative, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is usually required. Excellent communication, patience, and problem-solving abilities help individuals stand out in this role. These competencies are essential for efficiently resolving customer issues, ensuring satisfaction, and maintaining positive company-client relationships.

How can I make 2000 a week working from home?

A Service Center Representative can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes specialized certifications. Increasing income may involve taking on higher-paying roles, working overtime, or gaining additional skills such as technical support or sales expertise. However, earning this level consistently depends on the employer, location, and individual performance.

What jobs pay 4000 a week without a degree?

Service Center Representatives typically do not earn $4,000 weekly without advanced experience or specialized skills. High-paying roles that can reach this level without a degree often include sales positions, certain skilled trades like commercial driving or technical trades, and entrepreneurial ventures, but these usually require specific skills, certifications, or experience. Most jobs paying this amount consistently without a degree are rare and often involve commission, bonuses, or self-employment.

Is CSR a stressful job in BPO?

A Service Center Representative (CSR) in a BPO environment can experience stress due to high call volumes, strict performance targets, and handling customer complaints. The job requires strong communication skills and the ability to manage pressure, especially during peak hours or difficult interactions.

What are some common challenges faced by Service Center Representatives, and how can they be managed effectively?

Service Center Representatives often face the challenge of handling high call volumes while maintaining accuracy and professionalism in every customer interaction. Balancing efficient problem-solving with empathetic communication can be demanding, especially during peak times or when dealing with frustrated customers. Successful representatives manage these challenges by staying organized, utilizing available resources such as knowledge bases or escalation protocols, and practicing active listening. Regular training and teamwork also contribute to building resilience and improving overall service delivery.

What are Service Center Representatives?

Service Center Representatives are professionals who assist customers by handling inquiries, resolving issues, and providing information about products or services. They typically work in call centers or customer service departments of organizations. Their primary responsibilities include answering phone calls, responding to emails or chats, processing requests, and ensuring customer satisfaction. Service Center Representatives must have strong communication skills, patience, and the ability to work efficiently under pressure. They play a vital role in maintaining positive customer relationships and supporting the overall reputation of the company.

What is the difference between Service Center Representative vs Customer Service Associate?

AspectService Center RepresentativeCustomer Service Associate
CredentialsHigh school diploma; some roles may require technical certificationsHigh school diploma or equivalent
Work EnvironmentCall centers, service desks, technical support centersRetail stores, call centers, customer support desks
Industry UsageTelecommunications, utilities, tech companiesRetail, hospitality, telecom
Common Search IntentDifferences, job duties, qualificationsSimilar roles, job description, salary

Service Center Representatives and Customer Service Associates often share similar roles in assisting customers. However, Service Center Representatives typically work in technical or specialized support environments, handling more complex issues, while Customer Service Associates often work in retail or general customer support settings. Both roles require strong communication skills and a focus on customer satisfaction, but their work environments and specific duties differ based on industry and company needs.

What does a service center representative do?

A service center representative handles customer inquiries, provides technical support, and resolves issues related to products or services. They often use communication skills, company databases, and troubleshooting tools to assist customers efficiently and ensure satisfaction.
What cities are hiring for Service Center Representative jobs? Cities with the most Service Center Representative job openings:
What are popular job titles related to Service Center Representative jobs? For Service Center Representative jobs, the most frequently searched job titles are:
Service Center Representative jobs near you
Infographic showing various Service Center Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,527 per year, or $20 per hour.
Service Center Representative

Service Center Representative

Dupaco Community Credit Union

Dubuque, IA • On-site

$20.85/hr

Full-time

Retirement

Posted 24 days ago

Job description

A Dupaco Career is different. You'll work with an inclusive diverse crew of caring, passionate, and fun-loving people and you'll join them in working together toward a higher purpose. When you get here, you'll know that your voice is valued and heard. You'll find new and unique ways to make a positive impact just by being you. In the Service Center Representative role, you'll learn skills that will benefit you throughout your Dupaco Career and you'll find with that knowledge you'll 'Know, Show, and Grow' your way through 'YOUR' Career Journey. There's a lot to love about working at Dupaco... Whether it's a great benefit package that helps YOU take care of YOU and helps YOU save for your future with a generous 401k match, awesome starting pay of $20.85/HR, with monthly and annual incentives, and the ability to Build a Career Worth Loving.
#DupacoDifference. https://www.youtube.com/watch?v=Oy_rZxNXcC8
Dupaco Values: Demonstrates Dupaco Values: Rooted in Trust, Empathetic Understanding, Strengthening Relationships, Advocate for All and Invest in You
You'll be:
  • The welcoming voice of Dupaco on the front lines by delivering joyful experiences and developing lasting relationships with members
  • Receiving ongoing training, tools, and support to empower you to use your exceptional communication skills to engage and connect with members through various technology channels including: phone, chat, Interactive Teller Machine (ITM), and more
  • Knowledgeable in a wide variety of Dupaco's products and services to enrich the lives of our members through evaluating and identifying needs, offering solutions, and educating them about all that we have to offer
  • Answering a wide variety of questions and resolving unusual or sensitive member situations in an accurate and timely fashion
  • Collaborating with various departments to ensure our members are receiving the highest quality care possible - we seek to exceed the expectations of our members & team members in every interaction, every time

You'll need:
  • High school diploma or equivalent (i.e. GED)
  • Strong customer service experience - previous call center experience is preferred, but not required
  • To promote a professional image of the credit union while providing outstanding service to members, potential members, and coworkers
  • Excellent communication skills (verbal and written) with the ability to adjust your communication style to your audience
  • Excellent computer skills with the ability to navigate between multiple programs and utilize dual computer screens
  • Positive energy, openness to coaching and feedback, and a proactive sales mindset to consistently meet and exceed goals
  • The ability to work Monday through Friday between the hours of 8:00 AM - 6:00 PM, and some Saturdays 8:30 AM - 12:30 PM on a rotational schedule

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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