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Service Center Technician Jobs (NOW HIRING)

We're Hiring for a Service Center Technician! If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology ...

We're Hiring for a Service Center Technician! If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology ...

Job Purpose The Service Center Technician will regularly repair, adjust, clean or prepare batteries for shipment. Replace electrical or mechanical components or parts, using hand tools, power tools ...

Xylem is looking for a Diesel Service Center Technician to report to our Wilmington, NC location and service our Diesel Pumps on-site at our service center. What your day will look like as a Diesel ...

Kanza Cooperative is seeking a dedicated and customer-focused Service Center Technician to join our Tire & Automotive Services team. In this role, you'll be responsible for performing vehicle repairs ...

Xylem is looking for a Diesel Service Center Technician to report to our Wilmington, NC location and service our Diesel Pumps on-site at our service center. What your day will look like as a Diesel ...

We are looking for a Service Center Technician to join our Service Center team. You will have an opportunity to work on sophisticated laboratory equipment and be a member of a highly technical and ...

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Service Center Technician information

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$11

$21

$31

How much do service center technician jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for service center technician in the United States is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.52 per hour, depending on experience, location, and employer.

What are some common challenges faced by service center technicians, and how can they be overcome?

Service Center Technicians often encounter challenges such as diagnosing complex technical issues under time constraints, handling a high volume of service requests, and keeping up with rapidly evolving technologies. To overcome these challenges, it's important to develop strong troubleshooting skills, stay organized, and prioritize tasks effectively. Building good communication skills also helps, as technicians frequently collaborate with team members and interact with customers to explain repairs or updates. Continuous learning and seeking certifications can further prepare technicians to address new problems confidently.

What is a service center technician?

Service Center Technicians are professionals who diagnose, repair, and maintain various equipment or devices brought into a service center, such as electronics, appliances, or vehicles. They interact with customers to understand issues, perform troubleshooting, replace faulty parts, and ensure that products are returned in working condition. Service Center Technicians often work for manufacturers, retail stores, or specialized repair shops. They must have technical knowledge, attention to detail, and strong customer service skills to excel in their roles.

What is the difference between Service Center Technician vs Customer Support Specialist?

AspectService Center TechnicianCustomer Support Specialist
Required CredentialsTechnical certifications, such as A+ or manufacturer-specific trainingCommunication skills, customer service training, sometimes certifications in CRM tools
Work EnvironmentRepair shops, service centers, on-site or in-storeCall centers, help desks, remote or office settings
Employer & Industry UsageElectronics, appliances, automotive, tech companiesRetail, tech support, telecommunications
Common Search & Comparison IntentTechnical skills, repair procedures, certificationsCustomer interaction, problem-solving, communication skills

While both roles involve assisting customers, Service Center Technicians focus on repairing and maintaining products, requiring technical certifications and hands-on skills. Customer Support Specialists primarily handle customer inquiries and support via communication channels, emphasizing interpersonal skills. Understanding these differences helps job seekers find the right role based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a service center technician?

To thrive as a Service Center Technician, you need strong troubleshooting abilities, technical knowledge of electronics or mechanical systems, and typically a high school diploma or technical certification. Familiarity with diagnostic tools, repair software, and inventory management systems is usually required. Excellent communication, customer service, and problem-solving skills help technicians effectively interact with clients and resolve issues efficiently. These skills are essential to ensure accurate repairs, customer satisfaction, and smooth operations in a fast-paced service environment.

Who are the top companies hiring for Service Center Technician jobs?

The top employers for Service Center Technician jobs are:

What are popular job titles related to Service Center Technician jobs?

For Service Center Technician jobs, the most frequently searched job titles are:

Infographic showing various Service Center Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,002 per year, or $21.2 per hour.

Senior Service Center Technician

Orange County Fire Authority

Irvine, CA • On-site

$63K - $85K/yr

Full-time

Posted 13 days ago


Orange County Fire Authority rating

9.8

Company rating: 9.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

1st of 7 rated fire service


Job description

DESCRIPTION This Senior Service Center Technician recruitment is an Orange County Fire Authority (OCFA) internal recruitment. Only applications from current, qualified OCFA personnel will be accepted. Your application MUST include all current, relevant OCFA work experience to be considered for this position.

Failure to include your OCFA work experience along with any other related qualifying experience in the work history section of your application will result in disqualification from the selection process. The OCFA is currently recruiting to fill multiple vacancies in the Service Center Division for the position of Senior Service Center Technician. This recruitment will be used to fill the current vacancies and establish an eligibility list for future vacancies.

CLASS SUMMARY: Under general supervision, performs a wide variety of semi-skilled and skilled activities, including mechanical repair and fabrication for specialized fire equipment; performs a variety of specialized warehousing activities; and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS: The Senior Service Center Technician is the third level in a five level Service Center Technician series. This is the advanced-level classification in the Service Center Technician series responsible for performing the most complex work assigned to the series.

Incumbents regularly work on tasks which are varied and complex, requiring considerable discretion and independent judgment. Positions in the classification rely on experience and judgment to perform assigned duties/ensure efficient and effective servicing function of the assigned program area. Assignments are given with general guidelines and incumbents are responsible for establishing objectives, timelines and methods to deliver services and complete assignments.

Work is typically reviewed upon completion for soundness, appropriateness, and conformity to policy and requirements. This class is distinguished from the Service Center Lead in that the latter is responsible for performing advanced level work associated with this class series as well as providing training and lead direction over the work of the Service Center staff. Receives general supervision from the Service Center Supervisor.

Exercises technical and functional direction over and provides training to less experienced staff. ESSENTIAL FUNCTIONS To view the full list of essential functions, please use the following link to access the class specification: Senior Service Center Technician MINIMUM QUALIFICATIONS Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: EDUCATION (position requirements at entry): Equivalent to completion of the twelfth (12th) grade.

EXPERIENCE (position requirements at entry): Three (3) years of experience performing the full range of duties similar to that of a Service Center Technician II with the OCFA or other fire agency. LICENSES AND CERTIFICATIONS: Possession of, or ability to obtain, a valid Class C California driver's license. Possession of, or ability to obtain, a valid California driver's Class B license.

Possession of, or ability to obtain, a valid Forklift Operator Certification at time of appointment or within three (3) months of appointment. Possession of, or ability to obtain, a valid SCBA Air Supplied Technician certification or equivalent certification(s) at time of appointment or within twelve (12) months of appointment. This classification is subject to enrollment in the California DMV Pull Notice Program, which periodically provides Risk Management with the incumbent's Driver License record and status.

Additionally, the incumbent with a Class B license is subject to the provisions of the Department of Transportation (DOT) regulations, which includes DOT pre-employment drug testing and random drug and alcohol testing while employed in this classification. To view the full list of knowledge and skills required, please use the following link to access the class specification: Senior Service Center Technician SUPPLEMENTAL INFORMATION To view the full physical requirements and working conditions description, please use the following link to access the class specification: Senior Service Center Technician TENTATIVE SCHEDULE OF EVENTS: Recruitment Closes: Monday, August 3, 2026 Oral Interview: Week of August 17, 2026 Selection Interview: TBD HOW TO APPLY: To apply, go to www.ocfa.org. Interested OCFA personnel are to submit the following: Online application - Application must show current OCFA experience in the work experience section of their application Only online applications will be accepted

Resumes will not be accepted in lieu of required online application. Responses of "see resume" or "see attached" may result in disqualification. SELECTION PROCEDURES: TESTING: Testing for this position may include, but is not limited to the following: written exam, practical exam, panel interview, physical ability test, assessment center, oral presentation, project assignment, etc.

If a revision is made to a testing component during a recruitment process, the assigned recruiter will notify by email all affected applicants. ELIGIBLE LIST: The eligibility list will remain in effect for a period of one (1) year from the date of establishment. The Human Resources Director may abolish or extend a promotional eligibility list at any time.

AMERICANS WITH DISABILITIES ACT (ADA) ACCOMMODATION: In accordance with the Americans with Disabilities Act, persons with disabilities requiring reasonable accommodations for the purposes of employment testing should contact Duke Steppe, Human Resources Manager at (714) 573-6807 or dukesteppe@ocfa.org at least 72 hours prior to any portion of the examination process. RECRUITMENT/SELECTION PROCESS AND REQUIREMENTS: All recruitment/selection process and requirements will be held in accordance with the OCFA's Selection Rules, which are available for inspection in the Human Resources office. WITHDRAWING FROM RECRUITMENT PROCESS: If an applicant chooses to withdraw from this recruitment process, he/she is required to submit an email notification to Duke Steppe, Human Resources Manager at dukesteppe@ocfa.org requesting a withdrawal from the process

The email to the recruiter must include the applicant's current phone number. QUESTIONS: All questions regarding this recruitment should be directed to Duke Steppe, Human Resources Manager at (714) 573-6807 or dukesteppe@ocfa.org. NOTE: The provisions of this publication do not constitute an express or implied contract

Any provision in this publication may be modified or revoked without notice.


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