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Service Center Representative Jobs Near Me

Sedgwick

Service Center Representative

Dublin, OH · On-site

... Insurance Service Center Representative PRIMARY PURPOSE: To provide excellent service to callers regarding claims for multiple lines of business; to expedite the claims application process and ...

Manifest Solutions

SCPFO Service Center Rep

Columbus, OH · On-site

$15 - $19.25/hr

Manifest Solutions is currently seeking a SCPFO Service Center Rep for an onsite position in Columbus, OH. * Provides operational procurement services to business partners in the Purchasing (Services ...

Hive + Co

SCPFO Service Center Rep | 1061831

Columbus, OH

$15 - $19.25/hr

Columbus, Ohio client has a contract opening for a SCPFO Service Center Rep who will provide procurement services to business partners in the Purchasing (Services) department. Reviews purchase ...

w3r Consulting

SCPFO Service Center Rep

Columbus, OH · On-site

$15 - $19.25/hr

OR 4 years of relevant procurement or service center experience. Experience: In addition to any experience required above, 2 years of relevant customer service and/or procurement experience required.

Amicis Global

Call Center Representative

Columbus, OH · On-site

$15.50 - $19.25/hr

Call Center Representative -- Financial Services Location: Columbus, OH Duration: 12+ Months Preference for 1 of the following criteria: * College Degree * Previous contact center experience Position ...

Alphabe Insight

Call Center Representative

Columbus, OH · On-site

$47K - $51K/yr

We are seeking a professional and customer-focused Call Center Representative to provide exceptional service and support customer satisfaction. This role is ideal for individuals who enjoy helping ...

Peakzi

Call Center Representative

Hilliard, OH · On-site

$19 - $20/hr

Call Center Representative Hilliard, OH (Greater Columbus). Full-time. Join one of Ohio's largest and fastest-growing residential home-services companies. Our call center is the first voice customers ...

New

Biz Voice Boost

Call Center Representative

Columbus, OH · On-site

$15 - $18.75/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... This entry-level position is ideal for individuals looking to build a career in customer service ...

Amicis Global

Call Center Representative

Columbus, OH · On-site

$15.50 - $19.25/hr

Call Center Representative Location: Columbus, OH Duration: 6+ Months Duties may include: Engage ... class service to internal clients Build relationships with internal clients while providing ...

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How much do service center representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for service center representative in the United States is $19.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.39 per hour, depending on experience, location, and employer.

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Service Center Representative jobs near you
A map of the United States highlighting the number of Service Center Representative job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Service Center Representative job openings in each state, with California having the most at 2 and Alaska the least at 0.

Service Center Representative

York Risk Services

Dublin, OH • On-site

Full-time

Posted 22 days ago

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Service Center Representative

PRIMARY PURPOSE: To provide excellent service to callers regarding claims for multiple lines of business; to expedite the claims application process and provide detailed claim notes on all calls; to resolve issues with one call/one person response; and to direct calls to appropriate escalation path as needed.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

  • Acts as primary liaison with callers; follows client specifications in assisting with questions and solving problems related to the claims application and servicing processes.
  • Educates and informs the customer via multiple communication channels about documentation required to process a claim, required time frames, payment information, and claim status.
  • Educates claimants/callers on client requirements and benefit plans documenting all required details of the call in a concise professional manner.
  • Enters verbal and written application information that meets both the internal and external customer's requirements accurately into the claims management system.
  • Assigns new claims to the appropriate claims handler.
  • Directs customer calls to the appropriate contact at multiple locations or escalates to Service Center Specialist/management as needed.
  • Attendance during scheduled work hours is required.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

  • Performs other duties as assigned.
  • Supports the organization's quality program(s).

QUALIFICATIONS

Education & Licensing
High school diploma or GED required. College courses preferred

Experience
One (1) year customer service experience or equivalent combination of education and experience required. Inbound call center experience preferred.

Skills & Knowledge

  • Knowledge of medical terminology
  • Understanding of claims management
  • Excellent oral and written communication skills
  • PC literate, including Microsoft Office products
  • Strong organizational skills
  • Good interpersonal skills
  • Ability to multi task in fast paced environment
  • Ability to support multiple clients across communication channels and utilize multiple systems simultaneously
  • Ability to work in a team environment and/or independently
  • Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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