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Service Advisor Service Writer Jobs (NOW HIRING)

Towbin Dodge

Service Advisor

Henderson, NV · On-site

The Service Advisor | Service Writer is responsible for building strong customer relationships and selling the technicians' time. They greet and consult customers on service needs, perform a thorough ...

Sullivan Automotive Group

Service Advisor

Torrington, CT

$80K - $120K/yr

Experienced Automotive Service Advisor / Service Writer Sullivan Automotive Group - Avon & Torrington, CT Top Pay Based on Experience Immediate openings available due to continued service department ...

Sullivan Automotive Group

Service Advisor

Torrington, CT · On-site

$80K - $120K/yr

Experienced Automotive Service Advisor / Service Writer Sullivan Automotive Group - Avon & Torrington, CT Top Pay Based on Experience Immediate openings available due to continued service department ...

Midas

Service Writer/Sales

Trenton, NJ · On-site

$20 - $25/hr

Paid time off We're looking for a driven, customer-focused Service Advisor who thrives in a fast ... Automotive service advisor / service writer experience * Sales experience in automotive or related ...

Cars Commerce

Service Writer/Advisor

Marietta, GA · On-site

$70K/yr

Service Writer Pay : $70,000 base + commission Looking for motivated, high energy Service Writer to ... We are looking for and experienced Automotive Service Advisor who would like to work in a ...

L.A. Fleet Care Inc.

Service Advisor

Sun Valley, CA · On-site

$20 - $26/hr

Fleet Care is hiring an enthusiastic Service Advisor/Service Writer with a great attitude, outstanding customer service skills, leadership qualities and the ability to build partnerships ...

L.A. Fleet Care Inc.

Service Advisor

Sun Valley, CA · On-site

$20 - $26/hr

Fleet Care is hiring an enthusiastic Service Advisor/Service Writer with a great attitude, outstanding customer service skills, leadership qualities and the ability to build partnerships ...

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Service Advisor Service Writer information

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How much do service advisor service writer jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for service advisor service writer in the United States is $24.13, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Advisor (Service Writer), and why are they important?

To thrive as a Service Advisor (Service Writer), you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification is valuable. Excellent communication, problem-solving, and organizational skills help build trust with customers and coordinate efficiently with service technicians. These skills are essential for ensuring customer satisfaction, accurate service documentation, and smooth workflow in automotive service departments.

How does a Service Advisor Service Writer typically handle high volumes of customer requests during peak times?

During busy periods, Service Advisor Service Writers prioritize effective communication and organization to manage multiple customer requests efficiently. They often rely on scheduling tools, clear documentation, and strong teamwork with technicians to ensure timely updates and accurate estimates for each customer. Proactively managing expectations and keeping customers informed about wait times or delays are essential parts of the role. This approach helps maintain customer satisfaction and smooth workflow in the service department.

What are Service Advisors or Service Writers?

Service Advisors, also known as Service Writers, are professionals who act as the liaison between customers and the automotive service department. They help customers understand their vehicle's maintenance needs, write up service requests, explain recommended repairs, and provide cost and time estimates. Service Advisors also communicate with technicians to ensure repairs are completed correctly and on schedule. Their goal is to ensure customer satisfaction and efficient workflow in the service department.

What is the difference between Service Advisor Service Writer vs Service Technician?

AspectService Advisor Service WriterService Technician
CredentialsCustomer service skills, knowledge of automotive repairs, often certifications like ASETechnical certifications, ASE certifications, mechanical skills
Work EnvironmentCustomer-facing, office and service laneGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto dealerships, repair shopsRepair shops, dealerships, automotive service centers
Search & Comparison IntentUnderstanding roles, career options, job requirementsTechnical skills, repair duties, certifications

Service Advisor Service Writers focus on customer communication, scheduling, and administrative tasks, while Service Technicians perform hands-on vehicle repairs. Both roles are essential in automotive service centers but differ in responsibilities and skill sets.

More about Service Advisor Service Writer jobs
What cities are hiring for Service Advisor Service Writer jobs? Cities with the most Service Advisor Service Writer job openings:
What states have the most Service Advisor Service Writer jobs? States with the most job openings for Service Advisor Service Writer jobs include:
What job categories do people searching Service Advisor Service Writer jobs look for? The top searched job categories for Service Advisor Service Writer jobs are:
Service Advisor Service Writer jobs near you
Infographic showing various Service Advisor Service Writer job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 51% Physical, 2% Hybrid, and 47% Remote job distribution, with an average salary of $50,192 per year, or $24.1 per hour.

Service Advisor

Floyd Megee Chrysler Dodge Jeep RAM

Dover, DE • On-site

Other

Medical, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Experienced Automotive Service Advisor Floyd Megee Chrysler Dodge Jeep RAM has an opportunity for an experienced Service Advisor to join our team! Excellent Opportunity and Pay! Apply today!

Excellent Pay | Performance Incentives | Career Advancement Why Chrysler? We are committed to serving all our customers’ sales and after-sales needs with an extensive network of over 2,500 dealerships nationwide. We believe our customers deserve the most courteous and attentive treatment we can give them when purchasing and servicing their vehicles.

Across all brands, we strive to be a company recognized as a catalyst of innovation. Work with the best and be mentored by highly skilled professionals along the way. Join the Chrysler family - apply today!

What we offer: Competitive wages Ongoing extensive factory product training Room for advancement Health insurance Paid time off 401k What you’ll do: The Service Advisor | Service Writer is responsible for building strong customer relationships and selling the technicians’ time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers' experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer. Job Responsibilities: Consult and interpret customer needs for the mechanics Serve as the primary point of contact for all automotive service and repair matters Prioritize required services, and be prepared to provide options upon request Keep customer informed on completion times, service expenses, and possible changes Ensure customer has a positive dealership experience by providing the highest level of customer service Know the product well enough to answer characteristic and operational questions regarding the customers’ vehicle What we are looking for: Prior automotive dealership Service Advisor experience highly preferred Chrysler experience a huge plus Client facing customer service or sales experience required Must have computer proficiency Valid driver's license Start your career as a Service Advisor for Chrysler today.

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