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Service Advisor Service Writer Jobs (NOW HIRING)

BUDDY OP I LLC

Service Advisor / Writer

Decatur, GA · On-site

$85K - $140K/yr

Proven experience as an Automotive Service Advisor, Service Writer, or in a similar role. * Strong verbal and written communication skills. * Excellent customer service and interpersonal skills.

Nealey Tire & Auto

Service Writer

Annapolis, MD · On-site

$125K/yr

Experienced Service Writers or Advisors looking for the autonomy of an independent shop and a high-performance team. * Sales Powerhouses: Natural closers who love performance-based environments and ...

Nealey Tire & Auto

Service Writer

Annapolis, MD · On-site

$125K/yr

Experienced Service Writers or Advisors looking for the autonomy of an independent shop and a high-performance team.Sales Powerhouses: Natural closers who love performance-based environments and are ...

Nealey Tire & Auto

Service Writer

Highland Beach, MD · On-site

$125K/yr

Experienced Service Writers or Advisors looking for the autonomy of an independent shop and a high-performance team. * Sales Powerhouses: Natural closers who love performance-based environments and ...

Finesse Auto

Automotive Service Writer

Bellevue, WA

$70K - $140K/yr

Automotive Service Writer Company: Finesse Auto Job Type: Full-time Pay: $70,000 - $140,000 per ... Referral bonus for introducing advisors we hire * Free from shop politics and toxic work culture

Midas Tire & Auto Experts

Service Writer/Sales

Trenton, NJ · On-site

$20 - $25/hr

Paid time off We're looking for a driven, customer-focused Service Advisor who thrives in a fast ... Automotive service advisor / service writer experience * Sales experience in automotive or related ...

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Service Advisor Service Writer information

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How much do service advisor service writer jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for service advisor service writer in the United States is $24.13, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service advisor service writer?

To thrive as a Service Advisor (Service Writer), you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification is valuable. Excellent communication, problem-solving, and organizational skills help build trust with customers and coordinate efficiently with service technicians. These skills are essential for ensuring customer satisfaction, accurate service documentation, and smooth workflow in automotive service departments.

What is the difference between Service Advisor Service Writer vs Service Technician?

AspectService Advisor Service WriterService Technician
CredentialsCustomer service skills, knowledge of automotive repairs, often certifications like ASETechnical certifications, ASE certifications, mechanical skills
Work EnvironmentCustomer-facing, office and service laneGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto dealerships, repair shopsRepair shops, dealerships, automotive service centers
Search & Comparison IntentUnderstanding roles, career options, job requirementsTechnical skills, repair duties, certifications

Service Advisor Service Writers focus on customer communication, scheduling, and administrative tasks, while Service Technicians perform hands-on vehicle repairs. Both roles are essential in automotive service centers but differ in responsibilities and skill sets.

What is a service advisor service writer?

Service Advisors, also known as Service Writers, are professionals who act as the liaison between customers and the automotive service department. They help customers understand their vehicle's maintenance needs, write up service requests, explain recommended repairs, and provide cost and time estimates. Service Advisors also communicate with technicians to ensure repairs are completed correctly and on schedule. Their goal is to ensure customer satisfaction and efficient workflow in the service department.

How does a service advisor service writer typically handle high volumes of customer requests during peak times?

During busy periods, Service Advisor Service Writers prioritize effective communication and organization to manage multiple customer requests efficiently. They often rely on scheduling tools, clear documentation, and strong teamwork with technicians to ensure timely updates and accurate estimates for each customer. Proactively managing expectations and keeping customers informed about wait times or delays are essential parts of the role. This approach helps maintain customer satisfaction and smooth workflow in the service department.
More about Service Advisor Service Writer jobs
What cities are hiring for Service Advisor Service Writer jobs? Cities with the most Service Advisor Service Writer job openings:
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What job categories do people searching Service Advisor Service Writer jobs look for? The top searched job categories for Service Advisor Service Writer jobs are:
Service Advisor Service Writer jobs near you
Infographic showing various Service Advisor Service Writer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,192 per year, or $24.1 per hour.

Automotive Service Advisor - Hall Mazda

Hall Automotive

Virginia Beach, VA

$54K - $86K/yr

Full-time

Posted 4 days ago

Job description

Job Description
Hall is now hiring a Service Advisor/ Service Writer for our busy Mazda Service Department. We are looking for an experienced writer with a great attitude. CDK experience a plus.
Base salary is $ biweekly, and position earns variable monthly commissions/bonuses. Total annual salary plus variable range is $54,000 - $86,000. High-performing advisors may earn more.
Experience Everything MileOne has to Offer:
- Competitive compensation with unlimited earning potential
- Great opportunities for career advancement
- Positive, success driven work environment
- Training and mentoring opportunities
Our MileOne Employee Advantage:
MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.
MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.
Summary:
Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs.
Service Advisor Responsibilities:
- Provide customer service to include vehicle service care and manufacturer’s warranty specifications
- Schedule and manage service appointments and service estimates
- Address and resolve customer complaints
Service Advisor Qualifications:
- Prior experience in automotive service writing, preferred
- Working knowledge of basic car functions, characteristics, and operations
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
- Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills
MileOne Autogroup is an equal opportunity employer and maintains a drug free work environment.
By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.
HLVANC
Service
Salary Range
$54,000 - $86,000 annually
Hall Mazda Virginia Beach
Post Externally Only
Zip Code
23452

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