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Senior Support Engineer Jobs in Utah (NOW HIRING)

AI Data Engineer

Provo, UT

$109K - $131K/yr

AI Data Engineer Customer Experience | Provo, UT | Full-Time | On-Site | $50,000 - $90,000 ... Troubleshoot data and integration issues with support from senior team members. Trace problems ...

Senior Mechanical Engineer

UT · On-site

$96K - $126K/yr

ARS is seeking a Senior Mechanical Engineer to support Air Force armament and munitions programs at Hill AFB, Utah. The selected candidate will evaluate engineering changes, manufacturing variances ...

Senior Design Engineer

Cedar City, UT · On-site

$85K - $105K/yr

Job Title Senior Design Engineer * Ensure that the QMS confirms to ISO 9001:2015 * Ensure processes ... Support engineering training and knowledge sharing initiatives. * Assist in developing and ...

Senior Mining Engineer I

Murray, UT

$98K - $134K/yr

This individual will collaborate with senior mining engineers, project managers, and engineering ... Support clients in evaluating and developing mining solutions, including mine access planning ...

Senior Mining Engineer I

Murray, UT · On-site

$98K - $134K/yr

This individual will collaborate with senior mining engineers, project managers, and engineering ... Support clients in evaluating and developing mining solutions, including mine access planning ...

Senior Mining Engineer I

Murray, UT · On-site +1

$98K - $134K/yr

This individual will collaborate with senior mining engineers, project managers, and engineering ... Support clients in evaluating and developing mining solutions, including mine access planning ...

Sr Electrical Engineer

Roy, UT

$102K - $133K/yr

The Sr. Electrical Engineer designs functional, reliable, and cost-effective electrical systems ... Support electrical architecture development for new product development programs, including both ...

Sr Electrical Engineer

Roy, UT · On-site

$102K - $133K/yr

The Sr. Electrical Engineer designs functional, reliable, and cost-effective electrical systems ... Support electrical architecture development for new product development programs, including both ...

Our focus area is product support, including the following engineering disciplines: Reliability, System Safety and Supportability. We are looking for a Senior Reliability Engineer to join our team ...

Showing results 21-40

Senior Support Engineer information

See Utah salary details

$20.5K

$94K

$144.7K

How much do senior support engineer jobs pay per year?

As of Aug 15, 2026, the average yearly pay for senior support engineer in Utah is $94,008.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,200.00 and $113,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

What are popular job titles related to Senior Support Engineer jobs in Utah?

For Senior Support Engineer jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Senior Support Engineer jobs in Utah look for?

The top searched job categories for Senior Support Engineer jobs in Utah are:

What cities in Utah are hiring for Senior Support Engineer jobs?

Cities in Utah with the most Senior Support Engineer job openings:

Infographic showing various Senior Support Engineer job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $94,008 per year, or $45.2 per hour.

$109K - $131K/yr

Full-time

Medical, PTO

Re-posted 20 days ago


Job description

AI Data Engineer

Customer Experience | Provo, UT | Full-Time | On-Site | $50,000 - $90,000 | Entry-Level / 0-2 Years

ABOUT ATONOM

Atonom.ai builds Cloud Employees: intelligent AI agents that execute complex work across Sales, Marketing, Support, and HR. We believe growth should be limited by ambition, not headcount. We move beyond simple automation to genuine autonomy, empowering businesses to scale instantly. Join us as we build the infrastructure for the next generation of work.

THE ROLE

As a AI Data Engineer, you'll work alongside senior team members to configure, deploy, and optimize AI Cloud Employees for our customers. This is a hands-on role where you'll learn quickly, work directly with clients, and see the impact of your work from day one. You don't need years of experience. You need curiosity, technical aptitude, and the drive to figure things out.

WHAT YOU'LL DO

  • Configure and deploy AI Cloud Employees for customers, with a focus on data integrations, API connections, and workflow logic.
  • Join client calls to understand data environments and help translate business needs into AI workflows, including prompt design, data mappings, and QA checks.
  • Troubleshoot data and integration issues with support from senior team members. Trace problems, find root causes, and work toward solutions.
  • Document data patterns, integration playbooks, and technical reference materials that help the whole team move faster.
  • Share product feedback with Engineering and Product teams, including data handling gaps, integration limitations, and customer pain points.

WHO YOU ARE

  • Recent graduate (or soon to be) in Computer Science, Data Science, Software Engineering, Information Systems, or a related technical field. Self-taught candidates with a strong portfolio are also welcome.
  • Comfortable working with data. Maybe you've written SQL queries, built a small pipeline, worked with APIs, or cleaned up messy datasets in a class or side project.
  • Interested in LLMs and prompt engineering. You don't need to be an expert, but you've explored how AI models work beyond surface-level usage.
  • A clear communicator who can walk non-technical teammates and clients through technical concepts without jargon.
  • Self-directed and low-ego. You ask good questions, take feedback well, and move fast in ambiguous situations.

YOUR FIRST 90 DAYS

  • Month 1: Learn the Atonom platform inside and out. Shadow senior team members on client calls and implementations. Get certified on internal tooling.
  • Month 2: Take ownership of your first customer implementations with senior support. Begin contributing to internal documentation and playbooks.
  • Month 3: Run implementations with increasing independence. Present learnings and customer pain points to the Product team.

TECHNICAL SKILLS (NICE TO HAVE)

  • Exposure to workflow automation tools (Zapier, Make, or similar).
  • Basic understanding of APIs, webhooks, or data integrations.
  • Familiarity with SQL, Python, or JavaScript.
  • Experience with CRMs like Salesforce or HubSpot.
  • Any hands-on project involving LLMs or prompt engineering (personal, academic, or professional).

WHY JOIN

  • Real AI work. Not research papers. Production agents that generate measurable ROI for real businesses.
  • Mentorship built in. Learn from experienced specialists who invest in your growth.
  • Career velocity. High-visibility role with clear paths toward Solutions Architecture, Product, or Team Leadership.
  • Impact from day one. Small team, fast shipping, your contributions matter immediately.

BENEFITS

  • PTO accrual starts on day one.
  • Competitive health benefits package.
  • Paid holidays and company events.
  • Competitive salary.