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Senior Support Engineer Jobs in Draper, UT (NOW HIRING)

Lease End

IT Support Engineer

Lehi, UT · On-site

... engineer with a few years experience to help our teams across a variety of tech support needs ... Help with setup of networks as needed (you'll have some senior support for this) * Onboard ...

Lease End

IT Support Engineer

Lehi, UT · On-site

... engineer with a few years experience to help our teams across a variety of tech support needs ... Help with setup of networks as needed (you'll have some senior support for this) * Onboard ...

Lease End

IT Support Engineer

Lehi, UT

... engineer with a few years experience to help our teams across a variety of tech support needs ... Help with setup of networks as needed (you'll have some senior support for this) * Onboard ...

Novarad

Technical Support Engineer #3

Provo, UT · On-site

Technical Support Engineer III As a Technical Support Engineer III, you'll serve as one of Novarad ... senior escalation resource for issues that cannot be resolved by Level I or Level II Support ...

Atonom

Data Engineer

Provo, UT · On-site

$50K - $90K/yr

  • Medical

  • PTO

Troubleshoot data pipeline and integration issues with support from senior engineers. Trace data through systems and work toward solutions. * Document data architectures, integration patterns, and ...

Atonom

Data Engineer

Provo, UT

$109K - $131K/yr

  • Medical

  • PTO

Troubleshoot data pipeline and integration issues with support from senior engineers. Trace data through systems and work toward solutions. * Document data architectures, integration patterns, and ...

Atonom

Data Engineer

Provo, UT · On-site

$109K - $131K/yr

  • Medical

  • PTO

Troubleshoot data pipeline and integration issues with support from senior engineers. Trace data through systems and work toward solutions. * Document data architectures, integration patterns, and ...

Atonom

AI Data Engineer

Provo, UT · On-site

$109K - $131K/yr

  • Medical

  • PTO

AI Data Engineer Customer Experience | Provo, UT | Full-Time | On-Site | $50,000 - $90,000 ... Troubleshoot data and integration issues with support from senior team members. Trace problems ...

Atonom

AI Data Engineer

Provo, UT · On-site

$50K - $90K/yr

  • Medical

  • PTO

AI Data Engineer Customer Experience | Provo, UT | Full-Time | On-Site | $50,000 - $90,000 ... Troubleshoot data and integration issues with support from senior team members. Trace problems ...

Atonom

AI Data Engineer

Provo, UT

$109K - $131K/yr

  • Medical

  • PTO

AI Data Engineer Customer Experience | Provo, UT | Full-Time | On-Site | $50,000 - $90,000 ... Troubleshoot data and integration issues with support from senior team members. Trace problems ...

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Showing results 1-20

All JobsSupport Engineer JobsSenior Support Engineer JobsSenior Support Engineer Jobs in Draper, UT

Senior Support Engineer information

See Draper, UT salary details

$21K

$96.5K

$148.6K

How much do senior support engineer jobs pay per year?

As of Aug 15, 2026, the average yearly pay for senior support engineer in Draper, UT is $96,536.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,200.00 and $116,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

What job categories do people searching Senior Support Engineer jobs in Draper, UT look for?

The top searched job categories for Senior Support Engineer jobs in Draper, UT are:

What cities near Draper, UT are hiring for Senior Support Engineer jobs?

Cities near Draper, UT with the most Senior Support Engineer job openings:

Senior Support Engineer jobs near you
Infographic showing various Senior Support Engineer job openings in Draper, UT as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $96,536 per year, or $46.4 per hour.

IT Support Engineer

Lease End

Lehi, UT • On-site

Full-time

Posted 23 days ago

Job description

Company Overview


Lease End is a fast-growing fintech company on a simple mission: be the most loving end-of-lease experience for drivers.
Traditionally, finishing a lease means dealership visits, confusing paperwork, fees, and a lot of wasted time. We built Lease End so drivers can handle their buyout from home in minutes instead of weeks—with clear options and better financing.
And our driver-first approach is working! Lease End has helped tens of thousands of drivers save tens of millions of dollars in fees by facilitating hundreds of millions in vehicle loans through trusted banking partners.
We’ve also been recognized nationally, including ranking on the Inc. 5000 list of fastest-growing companies and earning a BBB Spark Award for innovation.
We’re a group that cares about doing solid work, improving things that are broken, and making complicated experiences feel simple and surprisingly easy. And if that resonates with you, we’d love for you to apply!


Job Description


We’re looking for an IT support engineer with a few years experience to help our teams across a variety of tech support needs related to desktops/laptops, phone systems, a/v systems, printers, faxes, employee onboarding & offboarding, and maintaining equipment inventories.  Do you love tech and enjoy tinkering with hardware? Do you love helping people out? If so, we have a great team for you to work with.



This position will work out of our Lehi, UT location. You’ll primarily need to provide IT support to our offices there, but there will be occasional need to travel to our offices in Burley, ID and Twin Falls, ID. You’ll need to respond to requests for support and be the first line of defense for troubleshooting issues and helping people out. We work with a separate company that can back you up for more challenging issues.



Responsibilities


  • Monitor requests for support (via Slack) and promptly response with acknowledgement and work to resolve the issue or escalate it.
  • Keep track of outstanding support requests (we have software to help you with this) and make sure they get resolved in a timely manner - communicate updates as needed.
  • Support both Apple (primarily) and Windows desktops/laptops.  
  • Configure & support issues with printers, fax machines and A/V equipment.
  • Support our phone systems which primarily consist of both softphones and SIP hard phones.
  • Help with setup of networks as needed (you’ll have some senior support for this)
  • Onboard employees - get their laptops setup, install software, setup various access accounts, configure them on our workforce identify provider (Okta), and perform other related onboarding tasks.
  • Offboard employees - when someone leaves the company, you’ll need to remove their access to various accounts and generally reverse the onboarding process.
  • Maintain an inventory of company hardware.



Qualifications


  • Experience troubleshooting issues with MacOS (we are mainly an Apple shop) & Windows desktops and laptops.
  • Familiarity configuring and troubleshooting issues with printers, fax machines, scanners, and A/V equipment.
  • Experience with or willingness to learn how to support SIP soft and hard phones.
  • Must have a sense of urgency and willingness to quickly respond to requests for help.
  • Be detail oriented to properly track requests for help and manage them to completion.
  • Must have good communication skills and enjoy working with and serving other people.
  • Be naturally curious about technology, how systems works, and enjoy troubleshooting issues.
  • Ability to research (using online resources) and find answers to support questions.



This job is primarily M-F, but there may be instances where you will need to respond to an urgent need over the weekend.