1

Senior Support Engineer Jobs in Draper, UT (NOW HIRING)

Senior Geotechnical Engineer STRATA is a geotechnical engineering and construction materials ... We are a family‑oriented organization that supports personal and professional growth through ...

Senior Structural Engineer

Sandy, UT · On-site

$95K - $129K/yr

Job Title: Senior Structural Engineer Department: Engineering Reports to: Civil / Structural ... Provide support during fabrication/manufacturing including shop drawing reviews. * Develop and grow ...

Senior Structural Engineer

Sandy, UT · On-site

$90 - $120/hr

Job Title: Senior Structural Engineer Department: Engineering Reports to: Civil / Structural ... Provide support during fabrication/manufacturing including shop drawing reviews. * Develop and grow ...

Sr. Mechanical Design Engineer

Orem, UT · On-site

$78K - $107K/yr

Job Summary: The Sr. Mechanical Design Engineer will lead the mechanical design of lightweight ... Create and control design data from concept to product sustainment; support engineering change ...

Senior Structural Engineer

Sandy, UT

$95K - $129K/yr

Job Title: Senior Structural Engineer Department: Engineering Reports to: Civil / Structural ... Provide support during fabrication/manufacturing including shop drawing reviews. * Develop and grow ...

Sr. Mechanical Design Engineer

Orem, UT · On-site

$78K - $107K/yr

The Sr. Mechanical Design Engineer will lead the mechanical design of lightweight, highperformance ... Create and control design data from concept to product sustainment; support engineering change ...

Senior Structural Engineer

Sandy, UT · On-site

$95K - $129K/yr

The Senior Structural Engineer is responsible for directing and collaborating with the Structural ... Provide support during fabrication/manufacturing including shop drawing reviews.Develop and grow ...

Associate Deploy Consultant

Provo, UT · On-site

$50K - $90K/yr

Share product feedback with Engineering and Product teams, including deployment friction, feature ... Month 2: Take ownership of your first customer implementations with senior support. Begin ...

Share product feedback with Engineering and Product teams, including deployment friction, feature ... Month 2: Take ownership of your first customer implementations with senior support. Begin ...

Share product feedback with Engineering and Product teams, including market patterns, feature gaps ... Month 2: Take ownership of your first customer implementations with senior support. Begin ...

Share product feedback with Engineering and Product teams, including deployment friction, feature ... Month 2: Take ownership of your first customer implementations with senior support. Begin ...

Familiar with LLMs and prompt engineering - you've gone beyond ChatGPT small talk and actually ... Month 2: Take ownership of your first customer implementations with senior support. Begin ...

AI Implementation Specialist

Provo, UT · On-site

$50K - $90K/yr

Familiar with LLMs and prompt engineering - you've gone beyond ChatGPT small talk and actually ... Month 2: Take ownership of your first customer implementations with senior support. Begin ...

Senior IAM Engineer

Cottonwood Heights, UT · On-site

$98K - $135K/yr

Contract to Hire About the Opportunity System One is seeking a highly skilled Senior IAM Engineer to design, develop, and support modern Identity & Access Management (IAM) solutions for enterprise ...

Senior IAM Engineer

Cottonwood Heights, UT · On-site

$98K - $135K/yr

Contract to Hire About the Opportunity System One is seeking a highly skilled Senior IAM Engineer to design, develop, and support modern Identity & Access Management (IAM) solutions for enterprise ...

Showing results 41-60

Senior Support Engineer information

See Draper, UT salary details

$21K

$96.5K

$148.6K

How much do senior support engineer jobs pay per year?

As of Aug 15, 2026, the average yearly pay for senior support engineer in Draper, UT is $96,536.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,200.00 and $116,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

What job categories do people searching Senior Support Engineer jobs in Draper, UT look for?

The top searched job categories for Senior Support Engineer jobs in Draper, UT are:

What cities near Draper, UT are hiring for Senior Support Engineer jobs?

Cities near Draper, UT with the most Senior Support Engineer job openings:

Infographic showing various Senior Support Engineer job openings in Draper, UT as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $96,536 per year, or $46.4 per hour.

Engineer- (II, Sr, Sr II, Principle)

PacifiCorp

Salt Lake City, UT • On-site

$100K - $137K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday


PacifiCorp rating

9.1

Company rating: 9.1 out of 10

Based on 21 frontline employees who took The Breakroom Quiz


Job description

POWER YOUR GREATNESS
PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability inclusion & belonging.
General Purpose
This position is available at multiple levels. Applicants will be considered for the level that best matches their education and experience.
Applies prescribed methods and standard practices in performing specific tasks within projects and assists other engineering staff on more complex projects. Develops engineering studies, plans, specifications, calculations, evaluations, design documents, and performance assessments associated with the planning, design, licensing, construction, operation, and maintenance of the Company's generation, transmission, distribution, telecommunication, or other utility facilities/systems.
Responsibilities
The Engineer II responsibilities include:
  • Design, develop, modify, and evaluate systems, process, or facilities to support Company objectives, utilizing engineering methods.
  • Develop moderately complex electrical engineering studies, plans, specifications, calculations, evaluations, design documents, and performance assessments.
  • Determine methods and techniques for obtaining results.
  • Guide and direct associate level engineers, technicians and drafters.
  • Recommend alternative solutions to management in area of specialty on engineering solutions to meet business needs.
  • Deliver on commitments and manage outside engineering services to accomplish the assigned work.
  • Maintain project timelines and budgets.
  • Analyze and design engineering methods.

In addition to the above, the Senior Engineer
  • Act as a lead/expert in the work group; train and mentor associate and career level engineers, technicians and drafters.

In addition to the above responsibilities of the Senior Engineer II position include the following:
• Oversee installation, inspection, and commissioning of new equipment.
• Conduct site inspections to ensure adherence to engineering standards
• Run testing equipment and performance tests.
• Under limited direction be responsible for overseeing the specification, design, and maintenance of the following thermal generation electrical equipment: transformers (generator step up, startup, and auxiliary), medium and low voltage breakers, motor control centers, generator excitation systems, large/medium voltage induction motors, large utility synchronous generators, cathodic protection, battery banks, uninterrupted power supplies, arc flash studies, and protective relays.
• Provide technical oversight and guidance to all Engineering staff.
• Lead project teams in the development of critical engineering solutions.
• 10-20% travel is required to support various activities as assigned with overnight stays.
• Rotational 24 hour on-call support for one week duration periods.
In addition to the above, the Principal Engineer responsibilities include:
• Independently conduct highly complex engineering research studies and technical analyses in areas of specialized expertise not commonly available or obtainable in the competitive engineering market.
• Provide technical expertise for critical plant and/or facility components.
• Develop detailed design specifications and prepare bid packages for external engineering services and similar contracts to support the needs of the business.
• Review, investigate and evaluate system and equipment performance, tests and analyses performed by senior Engineering staff.
• Participate in government, industry, collegiate and other applicable associations or work groups which have the ability to influence or set policy impacting the future of our utility.
• Determine methods and techniques for obtaining results.
Requirements
Requirements for the Engineer II requirements include:
  • Bachelor's degree in electrical engineering from an ABET accredited college/university.A minimum of two or more years of directly related experience in the applicable engineering field.
  • Demonstrated knowledge and application of principles in area of engineering specialty.
  • Understanding of Company's business, and relevant policies, procedures, and practices.
  • Knowledge of applicable federal, state, local laws, regulations and the National Electric Codes (if required for the position).
  • Ability to perform effectively in high-pressure situations while maintaining focus and calmness.
  • Ability to provide timely assessments with limited information and/or assumptions.

In addition to the above, the Senior Engineer requirements include:
  • A minimum of five or more years' experience in industrial power systems or electric utility power systems, or related professional experience.
  • Project management and leadership skills including the ability to work as a team member, to maintain project timelines, budgets, and deliver on commitments.

In addition to the above, the Senior Engineer II requirements include:
• A minimum of 6 years experience in industrial power systems or electric utility power systems. A Professional Engineer (PE) license is preferred.
• Demonstrated knowledge and application of principles in a specialty area of electrical engineering.
• Utilize project management and leadership skills to maintain project timelines, budgets, and deliver commitments.
• Ability to achieve an understanding and adhere to company's objectives, policies, procedures, and practices.
• Knowledge of applicable federal, state, and local laws, regulations, industry standards, and National Electric Codes.
• Ability to perform effectively in high pressure situations while maintaining ethical standards, focus, and professionalism.
• Demonstrate professional oral and written communication and collaboration skills involving the ability to work cross-functionally to understand requirements, present alternatives, and make recommendations.
• Proficient with the use of personal computers, plotters, printers, and other general office equipment
In addition to the above, the Principal Engineer requirements include:
• A minimum of 10 years industry experience as a practicing engineer, including experience performing highly technical work of a specialized nature.
• Project management and leadership skills including the ability to work as a team member, maintain project timelines, budgets, and deliver on commitments.
• Ability to perform effectively in high-pressure situations while maintaining focus and calmness.
• Highest level of communication and interpersonal skills involving the ability to work cross-functionally to understand requirements, present alternatives, and recommendations.
• Expert knowledge and application of principles in area of engineering specialty. Understanding of the Company's business and relevant policies, procedures, and practices.
• Knowledge of applicable federal, state, and local laws regulations and electrical codes.
Preferences
  • Project Management Professional (PMP) designation.
  • Advanced degree in EE or ME with emphasis on power.
  • A PE license is required.

Benefits
At PacifiCorp, we understand that living a healthy lifestyle isn't just about your physical health - your mental, financial, and social wellbeing also play an important role. That's why we offer a wide range of benefits designed to help you live a more balanced lifestyle
Our benefits include:
• Medical, dental, and vision insurance
• 401k with match fixed contributions, including a Roth and saving option. For union employees, matching contributions vary by union. For nonunion, PacifiCorp makes a fixed contribution equal to 4% of your eligible pay each year for new hires. In addition, PacifiCorp matches 100% of the first 6% you contribute.
• Life insurance
• Additional voluntary benefits, including pet insurance
• Tuition Assistance
• Mass Transit Pass for employees in our Portland and Salt Lake City Offices.
Work Life Balance
• Generous Paid Time Off (PTO) - Time off varies by employee type (Union or Non-Union)
• Paid short-term disability leave and long-term disability insurance
• Paid Parental Leave
• Paid Bereavement Leave
• Employee Assistance Program supporting mental and emotional wellbeing
For more information, please visit: https://careers.pacificorp.com/content/New-Benefits-Page/?locale=en_US
Additional Information
Company Code: Pacificorp #PM25
Primary Location: SALT LAKE CITY
Department: Power Delivery
Schedule: Days
Personnel Subarea: Exempt
Hiring Range: $88,800-$161,370
Employees must be able to perform the essential functions of the position with or without an accommodation.
At PacifiCorp, we encourage everyone to work together. We embrace diversity and value the distinct perspectives of all our employees. We strive to cultivate a workplace that connects each employee to the organization and enables all individuals to participate and contribute to their full potential.
It is PacifiCorp's policy to provide and promote equal employment opportunity to all employees and applicants in accordance with local, state and federal laws and regulations governing personnel activities. In accordance with federal guidelines, PacifiCorp is committed to a program of affirmative action. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, veteran status, national origin, sexual orientation or gender identity.
All offers of employment are contingent upon the successful completion of a background check and drug screening.

What PacifiCorp employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom